Email stress interviews

Transcript

1. Email users need a more organized way to prioritize email receiving lots of email is overwhelming and people have trouble quickly discerning what emails are more important and which are less important. because
2. Interviews I spoke to 3 Stanford seniors, one female and two males. One person also runs his own company in addition to being a student. “All my email goes to the same place, so the combination of getting lots of unimportant and important emails makes it hard to organize.” – Annie Shields, Stanford senior “I feel good about email when I’ve gone through all emails in my important and unread category. and has responded to everything. I usually won’t get through my other inboxes, so sometimes I miss important things.” - Chris Burniske, Stanford senior “Email is annoying because I don’t know which emails are important and which unimportant, so seeing lots of incoming emails is stressful because before looking at them, I doesn’t know which are urgent and which aren’t.” - Travis Kiefer, Stanford senior and business owner
3. Stress Model people go through them manually and have no organization system Lots of email received Unorganized and stressful People have filters and multiple inboxes Are generally able to prioritize this way and deal with fewer emails at a time Can lead to missing important emails Constantly checking emails so that they don’t pile up Keeps email from piling up and needing further prioritization, but creates a constant sense of needing to check email