Usability Testing: Learning From Your Users for Fun and Profit

A whirlwind introduction to usability testing, intended to convince attendees that they—personally—are capable of running a usability test.

Transcript

1. LEARNING FROM YOUR USERS FOR FUN AND PROFIT USABILITY
 TESTING:
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4. h"ps:/ /imgur.com/pbF1L6s
5. Source unknown h"ps:/ /imgur.com/ODxKQ4 h"ps:/ /flic.kr/p/8hzmB2
6. h"ps:/ /www.reddit.com/r/soKwaregore/comments/7v8icd/
7. h"ps:/ /www.reddit.com/r/CrappyDesign/comments/86u6hz/
8. • No budget • No time • No expertise • We already know what our users want • The thing I’m working on isn’t ready to show to outsiders yet
9. The deliberate act of observing one or more outsiders interacting with your product or service in the attempt to perform one or more predefined tasks.
10. Demo
11. h"ps:/ /bigw.com.au/p/675440/
12. 1. Start small 2. Pay your participants 3. Allow users to opt into joining your test pool 4. Build your script around your users, not your app 5. Embrace silence 6. The script is only a guide 7. Use scenarios, not just instructions 8. Bring a crappy mouse 9. Record it
14. h"ps:/ /twi"er.com/keiths/status/1057345856507207680
15. Kit Grose KITGROSE.COM