Usability Testing: Learning From Your Users for Fun and Profit

42e82034d668f1753d0635388557322b?s=47 Kit Grose
October 17, 2019

Usability Testing: Learning From Your Users for Fun and Profit

A whirlwind introduction to usability testing, intended to convince attendees that they—personally—are capable of running a usability test.

42e82034d668f1753d0635388557322b?s=128

Kit Grose

October 17, 2019
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Transcript

  1. 8.

    • No budget • No time • No expertise •

    We already know what our users want • The thing I’m working on isn’t ready to show to outsiders yet
  2. 9.

    The deliberate act of observing one or more outsiders interacting

    with your product or service in the attempt to perform one or more predefined tasks.
  3. 10.
  4. 12.

    1. Start small 2. Pay your participants 3. Allow users

    to opt into joining your test pool 4. Build your script around your users, not your app 5. Embrace silence 6. The script is only a guide 7. Use scenarios, not just instructions 8. Bring a crappy mouse 9. Record it
  5. 13.