Don't Cook Babies: The Trap of Ignoring Usability

A high-level primer of UX, usability and behavioural psychology research for an audience of mine safety personnel at the IQ LINK "Save With Site Safety" event in Singleton, Australia (December 2011). See the full video on YouTube at http://youtu.be/HcQliZ9W05w

Transcript

1. K I T G R O S E User Experience + Tech Director, iQmultimedia Don’t Cook Babies THE TRAP OF IGNORING USABILITY
3. UX IS ABOUT SAYING It’s the door’s fault
4. Photo by Cameron Moll, 2006. http://flic.kr/p/gwoXg
5. Photo by Cennydd Bowles, 2009. http://flic.kr/p/5S1TrJ
6. Powerpoint?
7. Photo by Nathanael Boehm, 2007. http://flic.kr/p/RND7u
13. Photo by Sean Narvasa, 2011. http://flic.kr/p/9wHTqk
14. Photo by Sean Narvasa, 2011. http://flic.kr/p/9wHTqk
15. I KNOW WHAT YOU’RE THINKING…
16. I KNOW WHAT YOU’RE THINKING… Who Cares?
17. “Alarming Silence” Air Crash Investigation. Cineflix Productions. 15 Sep. 2010
18. TAKE-AWAY
19. TAKE-AWAY Smart people make dumb mistakes
20. TAKE-AWAY
21. TAKE-AWAY Don’t Treat Users Like Idiots
22. TAKE-AWAY
23. TAKE-AWAY Domain experts make terrible designers
24. Original artist unknown. Accessed from http://flic.kr/p/5Vgyv8
30. “Awareness Test” Transport for London. WCRS&Co. Mar. 2008
31. “Awareness Test” Transport for London. WCRS&Co. Mar. 2008
32. TotalPlanker.com, 2011. http://goo.gl/eT1ft
33. Sign on-site at Ranbuild Moree, Todd Mitchell
34. Sign on-site at Ranbuild Moree, Todd Mitchell
36. Test it
37. Test it
38. Test it
39. Test it
40. Test it
41. Test it
42. Test it
43. Test it
44. STEP Test it STEP
45. STEP Test it STEP Fix it
46. K I T G R O S E Thank you! @kitgrose kit@iqmultimedia.com.au