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Don't Cook Babies: The Trap of Ignoring Usability

Kit Grose
January 05, 2012
Design
4
550

Don't Cook Babies: The Trap of Ignoring Usability

A high-level primer of UX, usability and behavioural psychology research for an audience of mine safety personnel at the IQ LINK "Save With Site Safety" event in Singleton, Australia (December 2011). See the full video on YouTube at http://youtu.be/HcQliZ9W05w

Kit Grose

January 05, 2012
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Transcript

  1. K I T G R O S E User Experience

    + Tech Director, iQmultimedia Don’t Cook Babies THE TRAP OF IGNORING USABILITY
  2. None

  3. UX IS ABOUT SAYING It’s the door’s fault

  4. Photo by Cameron Moll, 2006. http://flic.kr/p/gwoXg

  5. Photo by Cennydd Bowles, 2009. http://flic.kr/p/5S1TrJ

  6. Powerpoint?

  7. Photo by Nathanael Boehm, 2007. http://flic.kr/p/RND7u

  8. None
  9. None
  10. None
  11. None
  12. None

  13. Photo by Sean Narvasa, 2011. http://flic.kr/p/9wHTqk

  14. Photo by Sean Narvasa, 2011. http://flic.kr/p/9wHTqk

  15. I KNOW WHAT YOU’RE THINKING…

  16. I KNOW WHAT YOU’RE THINKING… Who Cares?

  17. “Alarming Silence” Air Crash Investigation. Cineflix Productions. 15 Sep. 2010

  18. TAKE-AWAY

  19. TAKE-AWAY Smart people make dumb mistakes

  20. TAKE-AWAY

  21. TAKE-AWAY Don’t Treat Users Like Idiots

  22. TAKE-AWAY

  23. TAKE-AWAY Domain experts make terrible designers

  24. Original artist unknown. Accessed from http://flic.kr/p/5Vgyv8

  25. None
  26. None
  27. None
  28. None
  29. None

  30. “Awareness Test” Transport for London. WCRS&Co. Mar. 2008

  31. “Awareness Test” Transport for London. WCRS&Co. Mar. 2008

  32. TotalPlanker.com, 2011. http://goo.gl/eT1ft

  33. Sign on-site at Ranbuild Moree, Todd Mitchell

  34. Sign on-site at Ranbuild Moree, Todd Mitchell

  35. None

  36. Test it

  37. Test it

  38. Test it

  39. Test it

  40. Test it

  41. Test it

  42. Test it

  43. Test it

  44. STEP Test it STEP

  45. STEP Test it STEP Fix it

  46. K I T G R O S E Thank you!

    @kitgrose [email protected]