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jQuerySF: Experimentation and Emotional Design
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Kelly King
June 22, 2015
Technology
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jQuerySF: Experimentation and Emotional Design
Slides from my talk at jQuerySF 2015
Kelly King
June 22, 2015
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Transcript
& Experimentation Emotional Design
About me @kng kellyk kellyking.me
About me @kng kellyk kellyking.me Quote Tweet
About me @kng kellyk kellyking.me While you were away...
None
None
None
+40.6%
original: variation:
original: variation: +15%
how to get started
Let’s pretend...
original: variation:
Old School
0.2 1 =20% Last week What’s happening? 1 million This
week ‘sup? 1.2 million Tweets
#obama # Tweets #2012 11/1 11/2 11/3 11/4 11/5 11/6
11/7 11/8 11/9 11/10
framework experimentation
• buckets + controls • multiple code paths • collect
data We need
Buckets + Controls
Multiple Code Paths
Data
Optimizely Dashboard
Optimizely Dashboard
An option for all levels Off (web) site Third-party Diy
None
emotional design
Three Levels of Processing Norman, Ortony & Russell, 2001
visceral - images, text, tone - lower effort
Effort A/B Testing: The Most Powerful Way to Turn Clicks
Into + 11%
None
behavioral - mental state - usability - new vs power
users
None
None
None
reflective - personality - pride - obsession
None
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Variable rewards
None
jasonshen.com
None
None
‘ New Netflix - Most liked comment from Netflix blog
announcement interface is complete crap. ‘ ‘‘
None
None
1. Ship with confidence 2. Data Driven! 3. Eliminates HiPPO
4. Creative Freedom A/B Testing
1. Ship with confidence 2. Data Driven! 3. Eliminates HiPPO
4. Creative Freedom A/B Testing
Tumblr Easter Eggs
iBook Animation
Slack Release Notes
Recommended Reading
Thank you @kng