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チームで働くための礼節と心理的安全性 / Civility and psychological safety for working in a team

チームで働くための礼節と心理的安全性 / Civility and psychological safety for working in a team

2020-01-23 チームで働くための礼節と心理的安全性

see also : https://dev.classmethod.jp/etc/civility-and-psychological-safety-for-working-in-a-team/

Hiromu Shioya

January 23, 2020
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  1. νʔϜͰಇͨ͘Ίͷ
    ྱઅͱ৺ཧత҆શੑ

    Ԙ୩ܒ !LXBQQB

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  2. ͓͸Α͏
    ͍͟͝·͢

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  3. ࣗݾ঺հ
    Ԙ୩ ܒ (͓͠΍ ͻΖΉ)
    ࣄۀ։ൃ෦ ੡඼։ൃνʔϜ
    Team Reliability Engineer
    @kwappa

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  4. ࠓ೔͓఻͍͑ͨ͜͠ͱ

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  5. ࠓ೔͓఻͍͑ͨ͜͠ͱ
    νʔϜ
    ৺ཧత҆શੑ
    ྱઅ

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  6. 1BSUνʔϜ
    νʔϜ
    ৺ཧత҆શੑ
    ྱઅ

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  7. νʔϜͱ͸ͳʹ͔
    ࣙॻతͳҙຯ
    1.஥ؒɻूஂɻʮάϧʔϓཱྀߦʯ
    2.ڞ௨ͷੑ࣭Ͱ෼ྨͨ͠ɺਓ΍෺ͷҰஂɻ܈ɻ
    3.ಉܥྻʹଐ͢Δ૊৫ɻʮاۀάϧʔϓʯ
    ͋Δ໨తͷͨΊʹڠྗͯ͠ߦಈ͢Δάϧʔϓɻ૊ɻ
    εϙʔπ΍ڞಉ࡞ۀʹ͍͍ͭͯΘΕΔɻ
    ʮνʔϜΛ૊Ήʯʮ໺ٿνʔϜʯ
    άϧʔϓ νʔϜ
    https://dictionary.goo.ne.jp/jn/140939/meaning/m0u/

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  8. νʔϜͱ͸ͳʹ͔
    Googleͷఆٛ
    ૬ޓґଘੑ͕࠷খݶͱ͍͏ಛ௃͕͋Γɺ
    ૊৫·ͨ͸؅ཧ্ͷ֊૚ؔ܎ʹج͍͍ͮͯ
    ·͢ɻϫʔΫάϧʔϓͷϝϯόʔ͸ɺ৘ใ
    ަ׵ͷͨΊʹఆظతʹू·Δ৔߹͕͋Γ
    ·͢ɻ
    ϝϯόʔ͸૬ޓʹڧ͘ґଘ͠ͳ͕Βɺಛఆͷ
    ϓϩδΣΫτΛ਱ߦ͢ΔͨΊʹɺ࡞ۀ಺༰
    Λܭը͠ɺ໰୊Λղܾ͠ɺҙࢥܾఆΛԼ
    ͠ɺਐḿঢ়گΛ֬ೝ͠·͢ɻνʔϜͷϝϯ
    όʔ͸ɺ࡞ۀΛߦ͏ͨΊʹޓ͍Λඞཁͱ͠
    ·͢ɻ
    ϫʔΫάϧʔϓ νʔϜ
    https://rework.withgoogle.com/jp/guides/understanding-team-effectiveness/steps/define-team/

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  9. νʔϜͱ͸ͳʹ͔
    άϧʔϓͱνʔϜͷҧ͍

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  10. νʔϜͱ͸ͳʹ͔
    άϧʔϓͱνʔϜͷҧ͍
    •ڞ௨ͷ໨త͕͋Δ

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  11. νʔϜͱ͸ͳʹ͔
    άϧʔϓͱνʔϜͷҧ͍
    •ڞ௨ͷ໨త͕͋Δ
    •ڠྗͯ͠ߦಈ͢Δ

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  12. νʔϜͱ͸ͳʹ͔
    άϧʔϓͱνʔϜͷҧ͍
    •ڞ௨ͷ໨త͕͋Δ
    •ڠྗͯ͠ߦಈ͢Δ
    •૬ޓʹґଘ͍ͯ͠Δ

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  13. ͳͥνʔϜͰಇ͘ͷ͔

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  14. ͳͥνʔϜͰಇ͘ͷ͔
    ݸਓͰͰ͖Δ͜ͱ͸
    ݶΒΕ͍ͯΔ͔Β

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  15. ͳͥνʔϜͰಇ͘ͷ͔
    ϓϩηε஌ࣝεϖΫτϧ

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  16. ͳͥνʔϜͰಇ͘ͷ͔
    ϓϩηε஌ࣝεϖΫτϧ

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  17. ͳͥνʔϜͰಇ͘ͷ͔
    ϓϩηε஌ࣝεϖΫτϧ
    ɾϧʔνϯͷۀ຿
    ɾ΍Γ͔ͨ : Θ͔ͬͯΔ
    ɾෆ࣮֬ੑ : ΄ͱΜͲͳ͍

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  18. ͳͥνʔϜͰಇ͘ͷ͔
    ϓϩηε஌ࣝεϖΫτϧ
    ɾϧʔνϯͷۀ຿
    ɾ΍Γ͔ͨ : Θ͔ͬͯΔ
    ɾෆ࣮֬ੑ : ΄ͱΜͲͳ͍
    ɾෳࡶͳۀ຿
    ɾ΍Γ͔ͨ : Θ͔͍ͬͯͨΓ
    ɹɹɹɹɹ ͍ͳ͔ͬͨΓ
    ɾෆ࣮֬ੑ : සൟʹ͋Δ

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  19. ͳͥνʔϜͰಇ͘ͷ͔
    ϓϩηε஌ࣝεϖΫτϧ
    ɾϧʔνϯͷۀ຿
    ɾ΍Γ͔ͨ : Θ͔ͬͯΔ
    ɾෆ࣮֬ੑ : ΄ͱΜͲͳ͍
    ɾෳࡶͳۀ຿
    ɾ΍Γ͔ͨ : Θ͔͍ͬͯͨΓ
    ɹɹɹɹɹ ͍ͳ͔ͬͨΓ
    ɾෆ࣮֬ੑ : සൟʹ͋Δ
    ɾΠϊϕʔγϣϯͷۀ຿
    ɾ΍Γ͔ͨ : Θ͔͍ͬͯͳ͍
    ɾෆ࣮֬ੑ : ΄΅͢΂ͯ

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  20. ੒ՌΛग़͢νʔϜʹෆՄܽͳ΋ͷ
    ϓϩδΣΫτɾΞϦετςϨε
    ɾGoogleͷ࿑ಇੜ࢈ੑ޲্ܭը (2012)
    ɾʮޮՌతͳνʔϜʯʹݻ༗ͷྗֶΛಥ͖ࢭΊΔௐࠪ
    ɾʮ࠷΋ॏཁͳҼࢠʯͱͯ͠஫໨͞Εͨϫʔυ
    https://rework.withgoogle.com/jp/guides/understanding-team-effectiveness/

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  21. ੒ՌΛग़͢νʔϜʹෆՄܽͳ΋ͷ
    ϓϩδΣΫτɾΞϦετςϨε
    ɾGoogleͷ࿑ಇੜ࢈ੑ޲্ܭը (2012)
    ɾʮޮՌతͳνʔϜʯʹݻ༗ͷྗֶΛಥ͖ࢭΊΔௐࠪ
    ɾʮ࠷΋ॏཁͳҼࢠʯͱͯ͠஫໨͞Εͨϫʔυ
    https://rework.withgoogle.com/jp/guides/understanding-team-effectiveness/
    ৺ཧత҆શੑ

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  22. ޮՌతͳνʔϜʹ࠷΋ॏཁͳҼࢠ
    ੒ՌΛग़͢νʔϜʹෆՄܽͳ΋ͷ
    ɾ୭͕νʔϜͷ
    ɹϝϯόʔͰ͋Δ͔
    ɾνʔϜϝϯόʔͷಇ͖৔ॴ
    ɾ߹ҙʹجͮ͘ҙࢥܾఆ
    ɾνʔϜϝϯόʔ͕֎ަతͰ͋Δ͜ͱ
    ɾνʔϜϝϯόʔݸਓͷύϑΥʔϚϯε
    ɾ࢓ࣄྔɹɹɹɹɾઌ೚ॱҐ
    ɾνʔϜͷن໛ɹɾࡏ৬ظؒ
    ɾνʔϜ͕ͲͷΑ͏ʹ
    ɹڠྗ͍ͯ͠Δ͔
    ɾ৺ཧత҆શੑ
    ɾ૬ޓ৴པ
    ɾߏ଄ͱ໌֬͞
    ɾ࢓ࣄͷҙຯ
    ɾΠϯύΫτ
    https://rework.withgoogle.com/jp/guides/understanding-team-effectiveness/

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  23. ޮՌతͳνʔϜʹ࠷΋ॏཁͳҼࢠ
    ੒ՌΛग़͢νʔϜʹෆՄܽͳ΋ͷ
    ɾ୭͕νʔϜͷ
    ɹϝϯόʔͰ͋Δ͔
    ɾνʔϜϝϯόʔͷಇ͖৔ॴ
    ɾ߹ҙʹجͮ͘ҙࢥܾఆ
    ɾνʔϜϝϯόʔ͕֎ަతͰ͋Δ͜ͱ
    ɾνʔϜϝϯόʔݸਓͷύϑΥʔϚϯε
    ɾ࢓ࣄྔɹɹɹɹɾઌ೚ॱҐ
    ɾνʔϜͷن໛ɹɾࡏ৬ظؒ
    ɾνʔϜ͕ͲͷΑ͏ʹ
    ɹڠྗ͍ͯ͠Δ͔
    ɾ৺ཧత҆શੑ
    ɾ૬ޓ৴པ
    ɾߏ଄ͱ໌֬͞
    ɾ࢓ࣄͷҙຯ
    ɾΠϯύΫτ
    https://rework.withgoogle.com/jp/guides/understanding-team-effectiveness/

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  24. 1BSU৺ཧత҆શੑ
    νʔϜ
    ৺ཧత҆શੑ
    ྱઅ

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  25. ɾຊདྷͷఆٛ
    ରਓؔ܎ʹ͓͍ͯϦεΫͷ͋ΔߦಈΛͯ͠΋
    ͜ͷνʔϜͰ͸҆શͰ͋Δͱ͍͏ɺνʔϜ
    ϝϯόʔʹΑͬͯڞ༗͞Εͨߟ͑
    ৺ཧత҆શੑͱ͍͏֓೦
    http://www.eijipress.co.jp/book/book.php?epcode=2182
    ৺ཧత҆શੑͱ͸ͳʹ͔
    ɾͬ͘͟Γݴ͏ͱ
    ΧδϡΞϧʹ΍͹͍͜ͱΛݴ͑Δงғؾ

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  26. ɾຊདྷͷఆٛ
    ରਓؔ܎ʹ͓͍ͯϦεΫͷ͋ΔߦಈΛͯ͠΋
    ͜ͷνʔϜͰ͸҆શͰ͋Δͱ͍͏ɺνʔϜ
    ϝϯόʔʹΑͬͯڞ༗͞Εͨߟ͑
    ৺ཧత҆શੑͱ͍͏֓೦
    http://www.eijipress.co.jp/book/book.php?epcode=2182
    ৺ཧత҆શੑͱ͸ͳʹ͔
    ɾͬ͘͟Γݴ͏ͱ
    ΧδϡΞϧʹ΍͹͍͜ͱΛݴ͑Δงғؾ

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  27. ΧδϡΞϧʹ΍͹͍͜ͱΛݴ͑Δงғؾ
    ৺ཧత҆શੑͱ͸ͳʹ͔
    ɾΧδϡΞϧʹ
    →ରਓؔ܎ʹϦεΫ͕ͳ͍ঢ়ଶ
    ɾωΨςΟϒͳ൓ԠΛ͞ΕΔ
    ɾωΨςΟϒͳධՁΛ͞ΕΔ
    ɾݸਓతʹ߈ܸ͞ΕΔ
    …ͳͲͷڪΕͳ͠ʹ
    ɾ΍͹͍͜ͱΛ
    →ෆ࣮֬ͳ͜ͱɺෆ҆ͳ͜ͱ
    ɾࣦഊͷՄೳੑ
    ɾະݕূͷΞΠσΞ
    ɾ୭͔Λ൱ఆ͢Δݟղ
    …ͳͲΛ
    ݴ͑Δงғؾ

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  28. ͳͥ৺ཧత҆શੑ͕ඞཁͳͷ͔
    ෮श : νʔϜͱۀ຿
    ɾνʔϜͱ͸ͳʹ͔
    ɾڞ௨ͷ໨త͕͋Δ
    ɾڠྗͯ͠ߦಈ͢Δ
    ɾ૬ޓʹґଘ͍ͯ͠Δ
    ɾͳͥνʔϜͰಇ͘ͷ͔
    ɾݸਓͰͰ͖Δ͜ͱ͸
    ɹݶΒΕ͍ͯΔ͔Β
    ɾϓϩηε஌ࣝεϖΫτϧ
    ɾϧʔνϯͷۀ຿
    ɾෳࡶͳۀ຿
    ɾΠϊϕʔγϣϯͷۀ຿

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  29. ͳͥ৺ཧత҆શੑ͕ඞཁͳͷ͔
    νʔϜͰ੒ՌΛग़ͨ͢Ίʹ͸

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  30. ͳͥ৺ཧత҆શੑ͕ඞཁͳͷ͔
    νʔϜͰ੒ՌΛग़ͨ͢Ίʹ͸
    ɾϧʔνϯͷۀ຿
    ɾ΍Γํ͸Θ͔͍ͬͯΔ
    ɾˠ ΑΓ͏·͘΍ΔͨΊͷ
    ɹɹ ܧଓతͳվળ

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  31. ͳͥ৺ཧత҆શੑ͕ඞཁͳͷ͔
    νʔϜͰ੒ՌΛग़ͨ͢Ίʹ͸
    ɾϧʔνϯͷۀ຿
    ɾ΍Γํ͸Θ͔͍ͬͯΔ
    ɾˠ ΑΓ͏·͘΍ΔͨΊͷ
    ɹɹ ܧଓతͳվળ
    ɾෳࡶͳۀ຿
    ɾෆ࣮֬ੑͱͷઓ͍
    ɾˠ ΈΜͳͷઐ໳ੑΛ݁ूͨ͠
    ɹɹ ໰୊ղܾ

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  32. ͳͥ৺ཧత҆શੑ͕ඞཁͳͷ͔
    νʔϜͰ੒ՌΛग़ͨ͢Ίʹ͸
    ɾϧʔνϯͷۀ຿
    ɾ΍Γํ͸Θ͔͍ͬͯΔ
    ɾˠ ΑΓ͏·͘΍ΔͨΊͷ
    ɹɹ ܧଓతͳվળ
    ɾෳࡶͳۀ຿
    ɾෆ࣮֬ੑͱͷઓ͍
    ɾˠ ΈΜͳͷઐ໳ੑΛ݁ूͨ͠
    ɹɹ ໰୊ղܾ
    ɾΠϊϕʔγϣϯͷۀ຿
    ɾͲ͏΍Ε͹ΰʔϧʹ౸ୡͰ͖Δ͔
    ɹΘ͔͍ͬͯͳ͍
    ɾˠ ԾઆͷཱҊͱݕূʹΑΔ
    ɹɹ ֶशϧʔϓ

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  33. ͳͥ৺ཧత҆શੑ͕ඞཁͳͷ͔
    νʔϜͰ੒ՌΛग़ͨ͢Ίʹ͸
    ɾϧʔνϯͷۀ຿
    ɾ΍Γํ͸Θ͔͍ͬͯΔ
    ɾˠ ΑΓ͏·͘΍ΔͨΊͷ
    ɹɹ ܧଓతͳվળ
    ɾෳࡶͳۀ຿
    ɾෆ࣮֬ੑͱͷઓ͍
    ɾˠ ΈΜͳͷઐ໳ੑΛ݁ूͨ͠
    ɹɹ ໰୊ղܾ
    ɾΠϊϕʔγϣϯͷۀ຿
    ɾͲ͏΍Ε͹ΰʔϧʹ౸ୡͰ͖Δ͔
    ɹΘ͔͍ͬͯͳ͍
    ɾˠ ԾઆͷཱҊͱݕূʹΑΔ
    ɹɹ ֶशϧʔϓ
    ΧδϡΞϧʹ΍͹͍͜ͱΛ
    ݴ͑Δงғؾ͕
    ඞཁͦ͏͡Όͳ͍ʁ

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  34. ෮श : ৺ཧత҆શੑͱ͸
    ͳͥ৺ཧత҆શੑ͕ඞཁͳͷ͔
    ɾΧδϡΞϧʹ
    →ରਓؔ܎ʹϦεΫ͕ͳ͍ঢ়ଶ
    ɾωΨςΟϒͳ൓ԠΛ͞ΕΔ
    ɾωΨςΟϒͳධՁΛ͞ΕΔ
    ɾݸਓతʹ߈ܸ͞ΕΔ
    …ͳͲͷڪΕͳ͠ʹ
    ɾ΍͹͍͜ͱΛ
    →ෆ࣮֬ͳ͜ͱɺෆ҆ͳ͜ͱ
    ɾࣦഊͷՄೳੑ
    ɾະݕূͷΞΠσΞ
    ɾ୭͔Λ൱ఆ͢Δݟղ
    …ͳͲΛ
    ݴ͑Δงғؾ

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  35. ৺ཧత҆શੑʹ͍ͭͯΑ͋͘Δ·͕͍ͪ
    ஥Α͠ = ৺ཧతʹ҆શͰ͋Δ

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  36. ৺ཧత҆શੑʹ͍ͭͯΑ͋͘Δ·͕͍ͪ
    ஥Α͠ = ৺ཧతʹ҆શͰ͋Δ
    •ٳ೔ͷόʔϕΩϡʔ

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  37. ৺ཧత҆શੑʹ͍ͭͯΑ͋͘Δ·͕͍ͪ
    ஥Α͠ = ৺ཧతʹ҆શͰ͋Δ
    •ٳ೔ͷόʔϕΩϡʔ
    •ҿΈϡχέʔγϣϯ

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  38. ৺ཧత҆શੑʹ͍ͭͯΑ͋͘Δ·͕͍ͪ
    ஥Α͠ = ৺ཧతʹ҆શͰ͋Δ
    •ٳ೔ͷόʔϕΩϡʔ
    •ҿΈϡχέʔγϣϯ
    •዁౓

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  39. ৺ཧత҆શੑʹ͍ͭͯΑ͋͘Δ·͕͍ͪ
    ஥Α͠ = ৺ཧతʹ҆શͰ͋Δ
    •ٳ೔ͷόʔϕΩϡʔ
    •ҿΈϡχέʔγϣϯ
    •዁౓

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  40. ৺ཧత҆શੑʹ͍ͭͯΑ͋͘Δ·͕͍ͪ
    ໨ࢦ͢ͷ͸ϥʔχϯάκʔϯ

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  41. 1BSUྱઅ
    νʔϜ
    ৺ཧత҆શੑ
    ྱઅ

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  42. ྱઅͱ͸ແྱͱ͸ͳʹ͔
    Think CIVILITY
    ɾʮྱّਖ਼͠͞ʯͦ͜
    ɹ࠷ڧͷੜଘઓུͰ͋Δ
    ɾʮྱઅʯ ͷॏཁ͞Λઆ͘ຊ
    ɾʮྱઅʯ (civility) ͷ൓ର͕
    ɹʮແྱʯ (incivility)
    https://str.toyokeizai.net/books/9784492046494/

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  43. ྱઅͱ͸ແྱͱ͸ͳʹ͔
    ྱઅͱ͸ / ແྱͱ͸ͳʹ͔
    ɾʮແྱʯ (incivility) ͱ͸
    ɾ߈ܸతͳݴಈΛ͢Δ
    ɾࣗ෼্͕Ͱ͋Δͱތࣔ͢Δ
    ɾऑ఺΍ࣦഊΛ͋͛ͭΒ͏
    ɾཱ৔Λഎܠʹͯ͠઀͢Δ
    ɾਖ਼౰ͳཧ༝ͳ͠ʹ൱ఆ͢Δ
    ɹ…ͳͲͳͲ
    ɾʮྱઅʯ (civility) ͱ͸
    ɾʮແྱʯͳݴಈΛ͠ͳ͍

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  44. ྱઅͱ͸ແྱͱ͸ͳʹ͔
    ྱઅͱ͸ / ແྱͱ͸ͳʹ͔
    ɾʮແྱʯ (incivility) ͱ͸
    ɾ߈ܸతͳݴಈΛ͢Δ
    ɾࣗ෼্͕Ͱ͋Δͱތࣔ͢Δ
    ɾऑ఺΍ࣦഊΛ͋͛ͭΒ͏
    ɾཱ৔Λഎܠʹͯ͠઀͢Δ
    ɾਖ਼౰ͳཧ༝ͳ͠ʹ൱ఆ͢Δ
    ɹ…ͳͲͳͲ
    ɾʮྱઅʯ (civility) ͱ͸
    ɾʮແྱʯͳݴಈΛ͠ͳ͍
    ·ΘΓʹܟҙΛ
    ΋ͬͯ઀͢Δ

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  45. ͳͥྱઅ͕ඞཁͳͷ͔
    ͳͥແྱͳଶ౓͸༗֐ͳͷ͔
    ɾແྱͳਓ͕΋ͨΒ͢5ͭͷඅ༻
    ɾಉ྅ͷ݈߁Λ֐͢Δ
    ɾձࣾʹଛ֐Λ΋ͨΒ͢
    ɾ·ΘΓͷࢥߟೳྗΛԼ͛Δ
    ɾ·ΘΓͷೝ஌ೳྗΛԼ͛Δ
    ɾ·ΘΓΛ߈ܸతʹ͢Δ

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  46. ͳͥྱઅ͕ඞཁͳͷ͔
    ͳͥແྱͳଶ౓͸༗֐ͳͷ͔
    ɾແྱͳਓ͕΋ͨΒ͢5ͭͷඅ༻
    ɾಉ྅ͷ݈߁Λ֐͢Δ
    ɾձࣾʹଛ֐Λ΋ͨΒ͢
    ɾ·ΘΓͷࢥߟೳྗΛԼ͛Δ
    ɾ·ΘΓͷೝ஌ೳྗΛԼ͛Δ
    ɾ·ΘΓΛ߈ܸతʹ͢Δ

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  47. ͳͥྱઅ͕ඞཁͳͷ͔
    ͳͥແྱͳଶ౓͸༗֐ͳͷ͔
    ɾແྱͳਓ͕΋ͨΒ͢5ͭͷඅ༻
    ɾಉ྅ͷ݈߁Λ֐͢Δ
    ɾձࣾʹଛ֐Λ΋ͨΒ͢
    ɾ·ΘΓͷࢥߟೳྗΛԼ͛Δ
    ɾ·ΘΓͷೝ஌ೳྗΛԼ͛Δ
    ɾ·ΘΓΛ߈ܸతʹ͢Δ
    ʮ·ΘΓʯͭ·Γ
    ʮνʔϜʯ

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  48. ɾྱઅ͸νʔϜͷҰһͱͯ͠ͷ੹೚ ɹ
    ɾ·ΘΓͷύϑΥʔϚϯεΛ
    ɹԼ͛ͳ͍
    ɾձࣾʹଛ֐Λ༩͑ͳ͍
    ɾࣗ෼ͷػݏΛϝϯςφϯε
    ɹ͢Δͷ΋࢓ࣄͷ͏ͪ
    ɾʮ΍͹͍͜ͱʯͦ͜ྱّਖ਼͘͠
    ɾʮਖ਼͍͜͠ͱʯ͸ͦΕ͚ͩͰڧ͍
    ɾʮϞώΧϯͷख佁ʯ͸
    ɹແྱͳଶ౓ͷ໔ࡑූͰ͸ͳ͍
    ɾྱઅ͋Δଶ౓͸ϝϦοτΛੜΉ
    ɾʮস͏֯ʹ͸෱͖ͨΔʯ
    ྱઅ͋Δଶ౓ΛͱΔ੹೚
    ͳͥྱઅ͕ඞཁͳͷ͔

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  49. HRTͷݪଇ
    ྱઅͱ৺ཧత҆શੑͷ͍͋ͩʹ͋Δ΋ͷ
    https://www.oreilly.co.jp/books/9784873116303/

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  50. ɾHumility : ࣗ෼ʹ͸ݠڏͰ͍Α͏
    ɾRespect : ૬खΛଚܟ͠Α͏
    ɾTrust : ͓ޓ͍ʹ৴པ͓͋͠͏
    HRTͷݪଇ
    ྱઅͱ৺ཧత҆શੑͷ͍͋ͩʹ͋Δ΋ͷ
    https://www.oreilly.co.jp/books/9784873116303/

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  51. ɾHumility : ࣗ෼ʹ͸ݠڏͰ͍Α͏
    ɾRespect : ૬खΛଚܟ͠Α͏
    ɾTrust : ͓ޓ͍ʹ৴པ͓͋͠͏
    ɾνʔϜͷ৺ཧత҆શੑͷৢ੒ʹෆՄܽͳ΋ͷ
    ʮ͋ΒΏΔਓؒؔ܎ͷিಥ͸ɺ
    ɹݠڏɾଚܟɾ৴པͷܽ೗ʹΑΔ΋ͷͩɻʯ
    HRTͷݪଇ
    ྱઅͱ৺ཧత҆શੑͷ͍͋ͩʹ͋Δ΋ͷ
    https://www.oreilly.co.jp/books/9784873116303/

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  52. ·ͱΊ
    νʔϜ
    ৺ཧత҆શੑ
    ྱઅ

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  53. ·ͱΊ
    νʔϜ
    ৺ཧత҆શੑ
    ྱઅ
    HRT

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  54. ·ͱΊ
    νʔϜ
    ৺ཧత҆શੑ
    ྱઅ
    HRT
    ੒Ռ

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  55. ɾྱઅ͸νʔϜͷҰһͱͯ͠ͷ੹೚ ɹ
    ɾ·ΘΓʹܟҙΛ΋ͬͯ઀͢Δ
    ɾ૊৫΍νʔϜʹଛ֐Λ༩͑ͳ͍
    ɾྱઅͱHRT͕৺ཧత҆શੑΛҭΉ
    ɾྱઅ͋ͬͯͦ͜ͷHRT
    ɾ͋ΒΏΔਓؒؔ܎ͷিಥ͸
    ɹHRTͷෆ଍ʹىҼ͢Δ
    ɾνʔϜ͕੒ՌΛग़ͨ͢Ίʹ͸
    ɹ৺ཧత҆શੑ͕ෆՄܽ
    ɾ໰୊ղܾͷͨΊʹ
    ɹνʔϜͰֶͼ੒௕͢Δ
    ɾʮΧδϡΞϧʹ΍͹͍͜ͱΛ
    ɹɹݴ͑ΔงғؾʯΛҭͯΑ͏
    ྱઅ→HRT→৺ཧత҆શੑ→νʔϜ
    ·ͱΊ

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  56. ɾྱઅ͸νʔϜͷҰһͱͯ͠ͷ੹೚ ɹ
    ɾ·ΘΓʹܟҙΛ΋ͬͯ઀͢Δ
    ɾ૊৫΍νʔϜʹଛ֐Λ༩͑ͳ͍
    ɾྱઅͱHRT͕৺ཧత҆શੑΛҭΉ
    ɾྱઅ͋ͬͯͦ͜ͷHRT
    ɾ͋ΒΏΔਓؒؔ܎ͷিಥ͸
    ɹHRTͷෆ଍ʹىҼ͢Δ
    ɾνʔϜ͕੒ՌΛग़ͨ͢Ίʹ͸
    ɹ৺ཧత҆શੑ͕ෆՄܽ
    ɾ໰୊ղܾͷͨΊʹ
    ɹνʔϜͰֶͼ੒௕͢Δ
    ɾʮΧδϡΞϧʹ΍͹͍͜ͱΛ
    ɹɹݴ͑ΔงғؾʯΛҭͯΑ͏
    ྱઅ→HRT→৺ཧత҆શੑ→νʔϜ
    ·ͱΊ

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  57. ɾྱઅ͸νʔϜͷҰһͱͯ͠ͷ੹೚ ɹ
    ɾ·ΘΓʹܟҙΛ΋ͬͯ઀͢Δ
    ɾ૊৫΍νʔϜʹଛ֐Λ༩͑ͳ͍
    ɾྱઅͱHRT͕৺ཧత҆શੑΛҭΉ
    ɾྱઅ͋ͬͯͦ͜ͷHRT
    ɾ͋ΒΏΔਓؒؔ܎ͷিಥ͸
    ɹHRTͷෆ଍ʹىҼ͢Δ
    ɾνʔϜ͕੒ՌΛग़ͨ͢Ίʹ͸
    ɹ৺ཧత҆શੑ͕ෆՄܽ
    ɾ໰୊ղܾͷͨΊʹ
    ɹνʔϜͰֶͼ੒௕͢Δ
    ɾʮΧδϡΞϧʹ΍͹͍͜ͱΛ
    ɹɹݴ͑ΔงғؾʯΛҭͯΑ͏
    ྱઅ→HRT→৺ཧత҆શੑ→νʔϜ
    ·ͱΊ

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  58. ɾྱઅ͸νʔϜͷҰһͱͯ͠ͷ੹೚ ɹ
    ɾ·ΘΓʹܟҙΛ΋ͬͯ઀͢Δ
    ɾ૊৫΍νʔϜʹଛ֐Λ༩͑ͳ͍
    ɾྱઅͱHRT͕৺ཧత҆શੑΛҭΉ
    ɾྱઅ͋ͬͯͦ͜ͷHRT
    ɾ͋ΒΏΔਓؒؔ܎ͷিಥ͸
    ɹHRTͷෆ଍ʹىҼ͢Δ
    ɾνʔϜ͕੒ՌΛग़ͨ͢Ίʹ͸
    ɹ৺ཧత҆શੑ͕ෆՄܽ
    ɾ໰୊ղܾͷͨΊʹ
    ɹνʔϜͰֶͼ੒௕͢Δ
    ɾʮΧδϡΞϧʹ΍͹͍͜ͱΛ
    ɹɹݴ͑ΔงғؾʯΛҭͯΑ͏
    ྱઅ→HRT→৺ཧత҆શੑ→νʔϜ
    ·ͱΊ

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  59. One More Thing

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  60. νʔϜ
    ৺ཧత҆શੑ
    ྱઅ

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  61. νʔϜ
    ৺ཧత҆શੑ
    ྱઅ
    ݈߁͸໋ΑΓେࣄ
    ݈߁

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  62. ݈߁͸໋ΑΓେࣄ
    ɾʮ݈΍͔ͳΔͱ͖΋පΊΔͱ͖΋ʯͷ΢ι
    ɾ݈߁Λࣦ͏ͱྱઅͲ͜ΖͰ͸ͳ͍
    ɾࣗ෼ͷػݏΛҡ࣋͢Δͷ΋࢓ࣄͷ͏ͪ
    ɾෆ݈߁ˠෆػݏˠແྱɺͰ͸ϓϩࣦ֨
    ɾ৺਎ͷ݈߁͸ϝϯςφϯε͕ඞཁ
    ɾ৯ࣄ / ӡಈ / ਭ຾
    ɾ৺ͷϦηοτεΠονΛ࣋ͱ͏

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  63. ͓͢͢ΊͷϦηοτεΠον
    ͓͢͢ΊͷϦηοτεΠον

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  64. ͓͢͢ΊͷϦηοτεΠον
    ͓͢͢ΊͷϦηοτεΠον

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