The game of change

The game of change is continuous. It may seem close to home because it now has legal services in it's sights. The future is not about being big or small. It is about being smart.

Transcript

1. the web is where the game of change plays out
2. what did the web ever do for us? shift
3. educate reduced the cost to Yet increased our ability to share what we learn
4. the web delivered them with... efficiency & reach
5. change the game of is being driven by smart people (including you and me)
6. 95% of consumers said knowing the total cost was important and may or would influence their decision 81% of consumers were in favour of out of hours services 96% of businesses want the option to communicate online your weak spots Source: ‘What clients want from a legal service provider,’ Peppermint Technology Oct 2011 change the game of
7. pointing? which way are you inward or outward?
8. collaboration between you, the lawyer, and us, the client (don’t worry about the when’s, the where’s and the how’s, that has been sorted for you) the future is
9. What You Think What Clients Think they may not be the same now but they need to be the same asap because there can only be one winner
10. not brick & click brick to click
11. thank you for watching