Don’t believe the hype – why O365 might not be the Droid you are looking for

My research over the last two years showed a big change in the perception of what Office365 is, can be, or should be. More and more companies are struggling with the overwhelming offering and constant changes. Add this to changing regulations and security concerns and suddenly you find yourself looking for alternatives. In this session, I share some insights about our findings and feedback we got from several companies which are on O365 but are not happy with the offering and why they are considering other solutions.

Transcript

1. Don’t believe the hype –
   why O365 might not be the Droid you are looking for
   Andreas Ponte
   

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2. PLATINUM SPONSOR
   PLATINUM SPONSORS
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3. Social Connections 15 Munich, September 16-18 2019
   What I will talk about
   • Introduction
   • Some background information
   • Complains, fears, challenges about the
   O365 offering and cloud offerings in
   general
   

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4. Social Connections 15 Munich, September 16-18 2019
   Andreas Ponte
   Combining reporting, audit and compliance experience from the
   reinsurance industry with about 25 years of technical IT know-how
   to enable security and collaboration adoption.
   Joined Belsoft AG in 2007
   Since 2014 CEO of Belsoft Collaboration AG
   2015 - 2019

   Regularly speaking at own events and various user groups
   Initiator of Icon Switzerland - a customer forum/user group about
   IBM HCL Collaboration solutions
   about me
   

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5. Social Connections 15 Munich, September 16-18 2019
   Don’t believe the hype –
   why O365 might not be the Droid you are looking for
   

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6. Social Connections 15 Munich, September 16-18 2019
   The market wave (what everyone else is doing..)
   !
   Innovators Early Adopters Early Majority Late Majority Laggards
   

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7. Social Connections 15 Munich, September 16-18 2019
   The market wave (what everyone else is doing..)
   !
   Innovators Early Adopters Early Majority Late Majority Laggards
   • In the days of Agile and Cloud (add your flavour of service here)
   this wave is constantly moving and cycles are getting faster
   • Companies are struggling with the overwhelming offering and
   constant changes
   • They have concerns about regulations & security (and pricing)
   • and often a wrong perception of «Digital Transformation»
   

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8. Social Connections 15 Munich, September 16-18 2019
   Let’s start with a simple one..
   ?
   

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9. Social Connections 15 Munich, September 16-18 2019
   a few months back
   

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10. Social Connections 15 Munich, September 16-18 2019
    the current offering
    

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11. Social Connections 15 Munich, September 16-18 2019
    This is from two days ago
    Guess who’s back?
    

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12. Social Connections 15 Munich, September 16-18 2019
    The when-to-use-what paradigm
    «When To Use What In Office 365» by Richard Harbridge, Kanwal Khipple & Haniel Croitoru, 2toLead
    

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13. Social Connections 15 Munich, September 16-18 2019
    Infographic by OnPoint Solutions
    

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14. Social Connections 15 Munich, September 16-18 2019
    it’s all about the loops
    

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15. Social Connections 15 Munich, September 16-18 2019
    it’s all about the loops
    «Microsoft 365 Teamwork infographic» from metalogix.com / «Where to start the conversation for teamwork» infographic from 365forall.com
    

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16. Social Connections 15 Munich, September 16-18 2019
    added bonus slide
    • at last years Inspire (in July) Microsoft CEO
    Satya Nadella explained his taxonomy of
    communication boosting Yammer’s role
    • Yammer was removed from the sign-up offering
    3 months later
    • Customers were «convinced» to move to Teams
    • and today?
    

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17. Social Connections 15 Munich, September 16-18 2019
    added bonus slides
    this: explains this:
    Guess who’s back?
    

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18. Social Connections 15 Munich, September 16-18 2019
    Performance & Stability
    

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19. Social Connections 15 Munich, September 16-18 2019
    • 99% uptime means 1% downtime.
    • Over the course of 365 days, that’s 3.65 days 

    the service can be down
    • That’s equal to 87.6 hours
    No outages in the cloud (aka not my problem)
    panagenda | How to minimize the impact of cloud outages on your business with real-time monitoring / https://istheservicedown.com
    

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20. Social Connections 15 Munich, September 16-18 2019
    • !
    Security & Regulation concerns aka the comeback of..
    

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21. Social Connections 15 Munich, September 16-18 2019
    Experience and feedback from customers
    • Not happy with
    • Performance - Reliability - Complexity
    • Background changes breaking custom code
    (we have stories to tell..)
    • «Continuous implementation..»
    • no pricing transparency
    • the need of additional security tools - $$$$
    

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22. Social Connections 15 Munich, September 16-18 2019
    Experience and feedback from customers
    • They want
    • simplicity
    • more control
    • more time to adapt solutions
    • «scheduled implementation..»
    • flexibility
    • small(er) solutions
    

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23. Social Connections 15 Munich, September 16-18 2019
    HCL Connections – flexible and modular for users and IT
    Graphic by Alan Hamilton
    

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24. Social Connections 15 Munich, September 16-18 2019
    

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25. Social Connections 15 Munich, September 16-18 2019
    want to know more? get in touch with us
    Belsoft Collaboration AG

    collaboration@belsoft.ch
    https://belsoft-collaboration.ch

    @belsoft
    Tel: +41 44 388 13 41

    

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26. PLATINUM SPONSOR
    PLATINUM SPONSORS
    GOLD SPONSORS
    SILVER SPONSORS
    BRONZE SPONSORS SPEEDSPONSORING BEER SPONSOR
    

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