If the User Can't Use It, It Does Not Work

Overview of User Centered Design Process. Presented at SUNY IST 535 Web Database Programming

Transcript

1. I w r ... IfTheusercan’tUseIt Luke Charde User Experience Lead, NYS Dept of Labor SUNY IST 535 Web Database Programming, 2012-11-29   (title quote by Susan Dray)
2. MyPerspective User Experience & Interface Design Lead 1999 2012 New York State
3. v r user interface user experience
4. Bad UI... Less Terrible UX
5. Bad UX... Pretty UI
6. user interface UI is typically a combination of visual design (the look and feel) and the interaction design (how it works)
7. user experience UX design deals with the overall experience associated with the use of a product or service.
8. - D M r User Interface is the saddle, the stirrups, and the reigns. User Experience is the feeling you get being able to ride the horse. http://www.webdesignerdepot.com/2012/06/ui-vs-ux-whats-the-difference/
9. User Experience how Valuable is it? http://dryicons.com/ The Secret user centered design process • process • tools • resources
10. U r r how Valuable?
11. $550 Billion
12. - S v J Some people think design means how it looks. But, of course, if you dig deeper, it's really how it works.
13. http://www.fotopedia.com/items/flickr-2066055069
14. http://www.fotopedia.com/items/flickr-2066055069
17. $220 Billion
18. -G P : P #1 Focus on the user and all else will follow. http://www.google.com/about/company/philosophy/
21. Support/training
22. W The Secret?
26. S r : Honor the user’s intent.
27. Creators/Users
28. Creators Users
29. H w Cr Pr User Centered Design process
32. Personas
34. 5 why why why why why http://en.wikipedia.org/wiki/5_Whys
36. Sythesize
37. Sythesize
38. Sythesize
40. imitation vs mastery •Inspiration Libraries •Design Patterns •Principles •Heuristics
41. Inspiration Library (Evernote)
42. Design Patterns
43. Design Patterns
44. Design Patterns
45. - [Patternry](http://www.patternry.com/) - [TimeTripper](http://www.time-tripper.com/uipatterns/) - [Yahoo Patterns](http://developer.yahoo.com/ypatterns/) - [Quince](http://quince.infragistics.com) - [UI Patterns](http://ui-patterns.com/) - [Welie](http://www.welie.com/patterns) Design Patterns
46. Sketch
47. Sketch
49. Usability Testing
51. Balsamiq Mockups http://www.balsamiq.com/products/mockups
52. Interactive Prototype
57. I w r ... IfTheusercan’tUseIt Luke Charde User Experience Lead, NYS Dept of Labor (title quote by Susan Dray)
58. Further Exploration - [Smashing Magazine](http://uxdesign.smashingmagazine.com/) - [UX Stack Exchange](http://ux.stackexchange.com/)
59. thank you! www.albanyUX.org www.linkedin.com/in/lukecharde @lukecharde ? hello@lukecharde.com