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Developer's Mental Health

Developer's Mental Health

EDD [Experience Driven Development] - some basic information around the topic mental health/illness in IT

Michael Scholl

October 07, 2014
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  1. DEVELOPER’S MENTAL HEALTH
    EDD [EXPERIENCE DRIVEN DEVELOPMENT]

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  2. MICHAEL SCHOLL
    • human
    • studied music therapy
    • doing web development since 10 years
    • baking bread
    • playing piano
    • father of 2 wonderful children
    • @mischosch / https://www.wesrc.com

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  3. WE ARE ALL HUMANS
    DON’T EXPECT ME TO BE AN EXCEPTION -
    I FAIL WITH MY OWN MENTAL HEALTH

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  4. HOW I LEARNED ABOUT COMPUTERS
    I TRIED, I FAILED, RM -RF /, TRIED AGAIN

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  5. HOW I LEARNED ABOUT LIFE
    I TRIED, I FAILED, GOT LEGACY, TRIED AGAIN

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  6. THERE IS NO FUCKING MANUAL

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  7. MENTAL HEALTH STARTS
    BEFORE YOU ARE BORN

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  8. MENTAL HEALTH
    • is connected to love
    • is connected to relationship
    • is connected to your childhood
    • is connected to experiences you had
    • is connected to much more than you might think

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  9. MENTAL HEALTH
    • your grandparents failed
    • your parents failed
    • you failed [and you will fail again]
    • this is not a problem, this is life!

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  10. MENTAL HEALTH
    • hard to define, what mental health is
    • „official“ definition: related to ability to be part of
    society (which is mostly defined through your
    capability to „work“ and „perform“ as expected)
    • in german: arbeitsfähig

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  11. MENTAL HEALTH
    • personal definition: it’s individual
    • it’s all about your coping strategies and being
    resilient

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  12. SOME FACTS / NUMBERS
    • 350 millions suffer depression worldwide *
    • gender makes a difference **
    • social status makes a difference **
    • suicide / heavy depression: 15% ***
    * http://www.bmg.bund.de/praevention/gesundheitsgefahren/depression.html
    ** http://www.geda-studie.de
    *** http://www.deutsche-depressionshilfe.de/stiftung/volkskrankheit-depression.php

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  13. SOME FACTS / NUMBERS
    http://www.rki.de/DE/Content/Gesundheitsmonitoring/Gesundheitsberichterstattung/GBEDownloadsB/
    Geda2010/kapitel_psych_gesundheit.pdf

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  14. SOME FACTS / NUMBERS
    http://www.geda-studie.de

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  15. „Führende europäische Wirtschaftsunternehmen
    vereinigen sich, um einen potenziellen Verlust
    von 1 Milliarde Arbeitstagen wegen
    Depressionen zu verhindern.“
    http://www.ots.at/presseaussendung/OTS_20131010_OTS0029/fuehrende-europaeische-
    wirtschaftsunternehmen-vereinigen-sich-um-einen-potenziellen-verlust-von-1-milliarde-arbeitstagen-wegen-
    depressionen-zu-verhindern
    SOME FACTS / NUMBERS

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  16. „Depression Costs U.S. Workplaces $23 Billion in
    Absenteeism“
    http://www.gallup.com/poll/163619/depression-costs-workplaces-billion-absenteeism.aspx
    „About 12% of workers have been diagnosed with
    depression at some point“
    SOME FACTS / NUMBERS

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  17. (Greenberg, et al., 2003)
    „The cost of depression (lost productivity and
    increased medical expenses) is $83 billion each
    year which exceeds the costs of the war in
    Afghanistan.“
    http://www.huffingtonpost.com/robert-leahy-phd/the-cost-of-depression_b_770805.html
    SOME FACTS / NUMBERS

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  18. SO, DEVELOPERS CAN BE EXPECTED
    TO LIVE A HEALTHY LIVE?
    think one moment about a kindergartener, single mother

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  19. DEVELOPER’S MENTAL HEALTH
    • 8h+ in front of a glowing display
    • seeking for being able to work without any disruption for long
    distance of time
    • social interactions are often based on using a device and a digital
    channel
    • no special education how to work inside a team
    • building abstract, logical system architecture - just out of the
    developers mind
    • drugs (coffein, mate, alcohol, nicotine, thc, amphetamine, …)

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  20. DEVELOPER’S MENTAL HEALTH
    • stressed out by meetings (social interaction)
    • stressed out by discussions, how to achieve something (flame wars about spaces
    vs tabs)
    • stressed out by not having clear team members roles
    • stressed out by managers not being trained for handling people with emotions
    and all that stuff, that comes up, if you try to build a team (it’s mostly not about
    code)
    • stressed out by the disruption of a working team by throwing new team members
    in and having the expectation, that there will be a instant production boost
    • stressed out by team processes in general
    • stressed out by missing empowerment and honor of done work

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  21. DEVELOPER’S MENTAL HEALTH
    • I didn’t meet this „typical archetype of an
    developer“ in real life - much diversity (besides
    being white and in most cases men, for my own
    experiences)
    • We’re all seen as human resource - thats common
    between us (or why have companies HR
    departments?)

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  22. SO, WHAT’S ABOUT EMOTIONS?
    Emotions are not a logical system.
    There is no manual for dealing with them,
    so „rtfm“ does not work at all.

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  23. SOME FACTS / NUMBERS
    • The ICD-10 Classification of Mental and Behavioural
    Disorders [World Health Organization]
    • Diagnostic and Statistical Manual of Mental Disorders 

    (DSM) - DSM-5 [2013] *
    • http://www.who.int/classifications/icd/en/bluebook.pdf

    (scroll through this and feel healthy!)
    * http://en.wikipedia.org/wiki/Diagnostic_and_Statistical_Manual_of_Mental_Disorders#DSM-5_critiques

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  24. F66 Psychological and behavioural disorders associated with
    sexual development and orientation
    Note: Sexual orientation alone is not to be regarded as a disorder.
    The following five-character codes may be used to indicate variations of
    sexual development or orientation that may be problematic for the
    individual:
    F66.x0 Heterosexual
    F66.x1 Homosexual
    F66.x2 Bisexual To be used only when there is clear evidence of sexual attraction to members of both sexes.
    F66.x8 Other, including prepubertal
    ICD-10 EXAMPLE

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  25. • Hamilton Skala (http://de.wikipedia.org/wiki/Hamilton-Skala)
    • Questions:
    • depressed mood,
    • feelings of guilt,
    • suicide,
    • insomnia,
    • work and activities,
    • anxiety,
    • loss of weight,
    • insight
    • depersonalization and derealization
    • paranoid symptoms
    ICD-10 DEPRESSION - F32/33

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  26. • „Despite its great popularity, burnout is not recognized as a distinct disorder, neither in the
    DSM,nor in the ICD-10. This is notably due to the fact that burnout is problematically close to
    depressive disorders.“ [Wikipedia]
    • 12 Steps (by Herbert Freudenberger and Gail North):
    • The Compulsion to Prove Oneself
    • Working Harder
    • Neglecting Their Needs
    • Displacement of Conflicts
    • Revision of Values
    • Denial of Emerging Problems
    • Withdrawal
    • Obvious Behavioral Changes
    • Depersonalization
    • Inner Emptiness
    • Depression
    • Burnout Syndrome
    ICD-10 BURN OUT - Z73.0
    http://en.wikipedia.org/wiki/Burnout_(psychology)

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  27. • Every day is a bad day
    • You are no longer emotionally invested in your job or the
    work you’re doing
    • You feel unappreciated or do not feel like you’re making a
    difference in your job
    • There is a clear disconnect between your personal values and
    what is expected of you
    • Self-defined goals or those imposed on you are unrealistic or
    unreasonable
    • A significant amount of your day is focused on tasks that are
    not fulfilling on a personal or emotional level
    YOU MAY BE FLIRTING WITH BURNOUT IF
    http://alistapart.com/article/burnout

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  28. • This „mental illness“ fits IT sometimes quite good
    • 1.5% of children in the United States (one in 68)
    are diagnosed with ASD as of 2014, a 30%
    increase from one in 88 in 2012.
    • The number of people diagnosed with autism has
    been increasing dramatically since the 1980s,
    partly due to changes in diagnostic practice and
    government-subsidized financial incentives for
    named diagnoses; the question of whether actual
    prevalence has increased is unresolved.
    https://en.wikipedia.org/wiki/Autism
    AUTISM, ASPERGER - F84.0-4

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  29. • Presence of abnormal or impaired
    development before the age of three years
    • Qualitative abnormalities in reciprocal
    social interaction
    • Qualitative abnormalities in communication
    • Restricted, repetitive, and stereotyped
    patterns of behaviour, interests and
    activities
    http://www.who.int/classifications/icd/en/GRNBOOK.pdf
    AUTISM, ASPERGER - F84.0-4

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  30. • not „Selbstmord“ - it is „Suizid“ (please!)
    • you won’t read about suicides inside the news
    • Remember: 15% of the people having a heavy depression decide to take
    that way out of their pain
    • People talk about it (not always, but in most cases)
    • You will recognize, but don’t like the feelings you get while being with
    another suicidal person
    • As a friend/colleague - get external help for yourself (and if possible, for
    the other one, too) - asap!
    • Committing suicide is an active action - this should/could be respected
    • There is no „right to die“ in most countries (think about people with
    incurable diseases in the very last phase of their malady) - religion
    influences and state law are not reflected well at that point - imho
    SUICIDE

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  31. SO, HOW…

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  32. SELF CARE
    • start having a [new] hobby (analog stuff)
    • start having a hobby, that enables you to express your
    emotions
    • start hacking your body (healthy food, sports)
    • start going out for a walk _every day_
    • have a weekend without any devices
    • use (new?) structures and patterns 

    (try to overcome your weaker self)

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  33. SELF CARE
    • use your community -> socialize
    • having friends working in another field then IT is not a
    bad thing
    • family - fill this placeholder yourself!
    • speak about your emotions at your job - instantly!
    • don’t think, you’re alone - you’re one of many
    • get external help, if needed…

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  34. BERLINER KRISENDIENST
    HTTP://WWW.BERLINER-KRISENDIENST.DE

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  35. FINDING HELP
    • your insurance [in Germany] allows you to visit 3 therapist before
    you select one
    • to get money from your insurance, the therapist needs to give
    the baby a name - talking about a diagnosis
    • finding a new (life) insurance with being in therapy last 5 years
    because of an official diagnose - could be a problem
    • most cases will start with a short-term therapy (20h) with a
    behavioral direction
    • you’re privileged - you can pay for it, if you want!

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  36. FINDING HELP
    • is not that easy, as you might imagine
    • therapy places are booked all over and you will be
    placed on waiting lists
    • 20h are not that much
    • a good therapist could only help you finding a
    solution yourself
    • there is no bugfix, there are only workarounds

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  37. FINDING HELP
    BUT IT IS DEFINITELY WORTH TO TRY IT

    AND YOU DON’T NEED TO BE ASHAMED ABOUT IT

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  38. TEAM/COMMUNITY CARE
    • respect & empower other people
    • imagine code as architecture - if you talk to its architects, do it
    with respect
    • show respect for done work, if you want it another way, make
    a proposal in „I message“ style
    • have community/team roles - they are so important!
    • find community/team rules
    • apply community/team rules

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  39. TEAM/COMMUNITY CARE
    • if a new community/team member is added, start finding/
    applying rules again
    • take onboarding of new community/team members really
    serious
    • new community/team members will def have effects to the rest
    of the team. Group dynamics change and that will have a huge
    impact - its up to the leaders, if it will be a good or bad impact
    • if you’re a new community/team member - show as much
    respect, as possible (ask all of your questions!) - please be
    aware, that you affect the rest of the group - be sensible

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  40. COMPANY CARE

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  41. COMPANY CARE
    • it’s all about humans, not human resources
    • it’s all about humans, not human resources [repeat]
    • managers need knowledge of group dynamics
    • managers need knowledge of human behavior
    • managers need knowledge of mental health!
    • managers need someone to reflect group dynamics in their
    team/company (extern mentor/supervision/consultation)

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  42. COMPANY CARE
    • forget about SCRUM, KANBAN and Agile until you have a good
    working team!
    • forget about sponsored food, kicker, table tennis and all that
    sweet candy - start offering a healthy working place for humans,
    that live a life besides their jobs
    • be careful with new team members - hire them, if they could fit
    into the team, not because they wrote that great new lib in
    brainfuck
    • allow the team to have great power - if you have a great team
    spirit, the team will rock

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  43. COMPANY CARE
    If you would like to talk about that stuff /
    searching for a Mentor with another point of
    view than increasing output
    feel free to contact: [email protected]

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  44. changing things is hard

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  45. we [as developers/managers/teams/communities] 

    could do so much better on so many levels

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  46. If we build communities/teams on top of that, we
    should have much less problems with diversity,
    privileges and mental health
    empathy, love, relationship, engagement

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  47. Thanks for listening!

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  48. SOME READINGS
    • Open Sourcing Mental Illness - MadisonPHP 2014 - funkatron - https://www.youtube.com/watch?v=YX12UxsFEYg
    • Avoiding Burnout, and Other Essentials of Open Source Self-Care — Kathleen Danielson - http://vimeo.com/106232256
    • http://www.theatlantic.com/technology/archive/2014/09/tech-has-a-depression-problem/380004/?single_page=true
    • http://medienelite.de/depression-i-dont-care/
    • http://www.fastcompany.com/3036314/how-to-be-a-success-at-everything/the-most-logical-yet-underrated-employee-
    engagement-strate
    • https://medium.com/@shamoons/why-your-previous-developer-was-terrible-506a06ae35ea
    • http://alistapart.com/article/burnout
    • http://alistapart.com/article/before-you-hire-designers
    • http://www.bdp-verband.de/aktuell/2008/bericht/BDP-Gesundheitsbericht-2008.pdf

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