Masanori Kawarada QA Brain in GLOBIS Thoughts and Experience : ৽͍͠ఏҊ࣮ݧ Online Interpretation : ӳಉ࣌௨༁ 2021-01-07 14:00 - 14:45 @mkwrd ಠཱQAνʔϜ εΫϥϜͷ֎͔Β νʔϜͱ৫ͷ ࣭ΛΔಓ An Independent QA Team’s 1 Year’s War Way to Create Quality of the Teams and the Organization from the Outside of Scrum 1ઓه Design Inspired by Eesti Vabariik, the Country of Andrei Solntsev.
ՏݪాయʢϚʔΫɾΥʔυʣ Masanori Kawarada (Mark Ward) 2"ܙାʢϒϨΠϯʣ QA Brain / Evangelist ΤϯδχΞྺ 8 Years Exp. as an Engineer @mkwrd ւ֎ΧϯϑΝϨϯεϑϦʔΫ International Conf. Freak ొஃऀհ About Speaker 1 2 3 4 5 Working for גࣜձࣾάϩʔϏεʢڭҭࣄۀʣ
@mkwrd 1 2 3 4 5 6 7 8 9 2017 2018 2019 2020 JanetɾLisaͱͷࣸਅ 8. European Testing Conference 2020 Lisa Crispin Janet Gregory Me ”Agile Testing” Japanese Edition ੈքͷΤϯδχΞ Engineers in the World
10 @mkwrd 1 2 3 4 5 6 7 8 9 2017 2018 2019 2020 Daria Ramberg Maaike & OIiver Andrei Solntsev Ingo Philipp Petra Boušková Ivan & Natali Peter Andrei Domitriev ੈքͷΤϯδχΞ Engineers in the World
@mkwrd γΣΠΫεϐΞ W. Shakespeare https://en.wikipedia.org/wiki/William_Shakespeare ͜ͷ··Ͱ͍͍ͷ͔ɺ͍͚ͳ͍ͷ͔ɺ ʰϋϜϨοτʱ খాౡ༤ࢤʦ༁ʧനਫࣾ “Hamlet” ͦΕ͕ͩɻ question. or not to be, To be that is the
https://en.wikipedia.org/wiki/William_Shakespeare @mkwrd ΅͘Β͕ߟ͑Δ͍ Issue To Be Discussed in Scrum εΫϥϜʹೖΔͷ͔ɺೖΒͳ͍ͷ͔ɺ ςελʔ Tester ? ։ൃऀ Developers εΫϥϜϚελʔ Scrum Master ϓϩμΫτΦʔφʔ Product Owner εΫϥϜνʔϜ Scrum Team ςελʔͷ Tester’s ͦΕ͕ ͩɻ question. or not to be, To be that is the
։ൃऀ Developers εΫϥϜϚελʔ Scrum Master ϓϩμΫτΦʔφʔ Product Owner εΫϥϜνʔϜ Scrum Team ςελʔ Tester ࡶͳίϛϡχέʔγϣϯ Complicated Communication ࣌ؒͷϩε Loss of Time ͯ͞͠ॏཁͳΘ͚Ͱͳ͍ෆ۩߹ใࠂͷཛྷ Massive Number of Trivial Bug Reports
@mkwrd Testers Join Scrum Team as Developers. ςελʔ͕։ൃऀͱͯ͠ εΫϥϜνʔϜʹࢀՃ͢Δ ϝϦοτ Pros. σϝϦοτ Cons. ίϛϡχέʔγϣϯ ϩεΛ࠷খʹͰ͖Δ εΫϥϜͰ δΣωϥϦετͷ ಇ͖͕ٻΊΒΕΔ Minimized Communication Loss Obligation to Work as Generalist in Scrum, Not Specialist ʢҰྫͰ͢ʣ (An Example) 1
@mkwrd An Independent QA Team Supports Scrum. ಠཱͨ͠2"νʔϜ͕ εΫϥϜνʔϜΛࢧԉ͢Δ ϝϦοτ Pros. σϝϦοτ Cons. தɾظʹΘͨΔ ্࣭ʹ ߩݙ͍͢͠ ίϛϡχέʔγϣϯ ϩε͕େ͖͘ͳΔ Contribution to The Quality Improvement in The Long Run Bigger Communication Loss ʢҰྫͰ͢ʣ (An Example) 2
@mkwrd ۀͷڭҭࣄۀձࣾ Educational Company since 1992 Developing Web/Mobile App, LMS, etc. ʹ։ൃ෦ઃཱɺ4DSVN!4DBMF 8FCɾϞόΠϧΞϓϦ-.4ͳͲΛ։ൃ Dev. Dept. since 2016, Scrum@Scale 2"νʔϜ QA Team ݄ɺςελʔ໊ೖࣾ ݄ɺ໊ͰνʔϜཱ֬ গਫ਼ӶͷʮϏδϣφϦʔɾ2"ʯ 1st Tester Joined in Jan. 2019 Started with 4 testers in Jan. 2020 Elite Corps as “Visionary QA”
Would like to make the QA team who contributes quality from not only testing but all aspects 2 Can’t assign Testers to each Scrum Team due to shortage @mkwrd ͦͦਓ͕ গͳ͘ɺཧతʹ શεΫϥϜνʔϜʹ ΞαΠϯͰ͖ͳ͍ ςετ͚ͩͰͳ͘ ͋ΒΏΔଆ໘͔Β ࣭ʹߩݙ͢Δ2" νʔϜʹͳΓ͍ͨ 1
@mkwrd ͦͦਓ͕ গͳ͘ɺཧతʹ શεΫϥϜνʔϜʹ ΞαΠϯͰ͖ͳ͍ 1 ςετ͚ͩͰͳ͘ ͋ΒΏΔଆ໘͔Β ࣭ʹߩݙ͢Δ2" νʔϜʹͳΓ͍ͨ 2 Would like to create “QA team free” organization, ultimately! ڀۃతʹ 2"νʔϜෆཁͷ ৫ʹ্͍͛ͨ 3 Would like to make the QA team who contributes quality from not only testing but all aspects Can’t assign Testers to each Scrum Team due to shortage
Changing Billing System Platform ՝ۚ1'ସ 1 ՝ۚP/F [B] New Billing System Platform ൣͳϦάϨογϣϯςετ Extensive Regression Testing ՝ۚP/F [A] Old Billing System Platform طଘސ٬ Existing Customer ৽نސ٬ New Customer @mkwrd ։ൃऀ͕࡞ͬͨςετέʔε Test Case provided by Dev. ςελʔ͕࡞ͬͨςετνϟʔλʔ Test Charter provided by Tester ܗࣜతςετ Formal Testing ୳ࡧతςετ Exploratory Testing
Changing Billing System Platform ՝ۚ1'ସ 1 @mkwrd ։ൃऀ͕࡞ͬͨςετέʔε Test Case provided by Dev. ςελʔ͕࡞ͬͨςετνϟʔλʔ Test Charter provided by Tester ܗࣜతςετ Formal Testing ୳ࡧతςετ Exploratory Testing LEARNING DESIGN EXECUTION ෆ۩߹ͷ Tendency of Defects Finding Many Bugs in Short Term & Reporting Selected Ones ࣌ؒͰଟ͘ͷෆ۩߹Λݕग़͠ɺݫબͯ͠ใࠂ ςελʔͷࣄΛՃ To Accelerate Tester’s Work
@mkwrd Data Table Renewal σʔλ ςʔϒϧߋվ 2 ϦϦʔε1ϲ݄ޙ Only 1 Month until Release ൣͳϦάϨογϣϯςετ Extensive Regression Testing Dev SM PO Scrum QA Team Tester Shared Idea, “Testing Enough to Get a Peace of Mind” ʮ҆৺ײΛಘΒΕΔ·Ͱͷςετʯͷڞ௨ೝࣝ @mkwrd Close Communi- cation ີͳ ίϛϡχ έʔγϣϯ
Major Update of iOS App J04ΞϓϦ େܕΞοϓ σʔτ 3 ৽ΞϓϦͷߋ৽ App Renewal Phase. 1 ୳ࡧతςετ Exploratory Testing Ensuring Transparency & Building a Peace of Mind ಁ໌ੑͷ୲อͱ҆৺ײͷৢ @mkwrd
Major Update of iOS App J04ΞϓϦ େܕΞοϓ σʔτ 3 Apple՝ۚͷରԠ In-App Billing Purchase Phase. 2 Problems to Be Resolved vs Scrum-QA Connected Team ղܾ͖͢՝ vs εΫϥϜνʔϜ & QAνʔϜ @mkwrd Dev SM PO Scrum QA Team Tester SANDBOX ༷ॻʹແ͍ڍಈ ͔ͨ͘͠͞Μ Many Behaviors Undefined in the Specification
Changing Billing System Platform ՝ۚ1'ସ 1 Data Table Renewal σʔλ ςʔϒϧߋվ 2 Major Update of iOS App J04ΞϓϦ େܕΞοϓ σʔτ 3 ಠཱQAνʔϜͱεΫϥϜνʔϜͷڠۀͷൿ݃…… ӽͨ͠ςετٕज़ @mkwrd @mkwrd Essence for Successful Collaboration Is … Expert’s Test Skills Contribution to Scrum@Scale 4DSVN!4DBMF ͷߩݙ 4
Changing Billing System Platform ՝ۚ1'ସ 1 @mkwrd Data Table Renewal σʔλ ςʔϒϧߋվ 2 Major Update of iOS App J04ΞϓϦ େܕΞοϓ σʔτ 3 Contribution to Scrum@Scale 4DSVN!4DBMF ͷߩݙ 4 ಠཱQAνʔϜͱεΫϥϜνʔϜͷڠۀͷൿ݃…… Essence for Successful Collaboration Is … ஸೡͳίϛϡχέʔγϣϯ Cordial Communication @mkwrd
@mkwrd 2"νʔϜɺεΫϥϜνʔϜ͕ࣗͨͪͰ ՌΛςετͰ͖ΔΑ͏ࢧԉ͢Δ QA Team will support Scrum Teams to test artifacts on their own. ࣭ʹର͢ΔʮνʔϜશମΞϓϩʔνʯ “The Whole Team Approach” to Quality
7. ςετνʔϜʹؐΔ ϞμϯςεςΟϯά 7. Bringing Testing @mkwrd Modern Testing ςετεΩϧϊϋΛνʔϜʹΊΔɿ ઐଐͷςετεϖγϟϦετͷधཁ͕ݮͬͨΓ ແ͘ͳͬͨΓ͢Δ͜ͱʹͳΔͱ͔͍ͬͯͯɺ ͦΕͰɺͩ We expand testing abilities and knowhow across the team; understanding that this may reduce (or eliminate) the need for a dedicated testing specialist. Back to the Team moderntesting.org
@mkwrd agiletester.ca/ Why does start from … HERE!? In math, it usually starts at the top right… Lisa Crispin & Janet Gregory ”Agile Testing Quadrants”
@mkwrd 2"νʔϜɺεΫϥϜνʔϜ͕ࣗͨͪͰ ՌΛςετͰ͖ΔΑ͏ࢧԉ͢Δ QA Team will support Scrum Teams to test artifacts on their own. ࣭ʹର͢ΔʮνʔϜશମΞϓϩʔνʯ “The Whole Team Approach” to Quality
ςελʔ QAνʔϜ QA Team @mkwrd ։ൃऀ Developers εΫϥϜϚελʔ Scrum Master ϓϩμΫτΦʔφʔ Product Owner εΫϥϜνʔϜ Scrum Team ςελʔ Tester ʮ2"νʔϜͷςετΛ௨͢͜ͱʯ ͳΜͯ%P%ʹॻ͖ͨ͘ͳ͍ͳ͊ʜʜ We don’t want to write on DoD that “the artifacts have to pass QA team’s testing.”
ςελʔ QAνʔϜ QA Team @mkwrd ։ൃऀ Developers εΫϥϜϚελʔ Scrum Master ϓϩμΫτΦʔφʔ Product Owner εΫϥϜνʔϜ Scrum Team ςελʔ Tester εΫϥϜνʔϜ͞Μɺ ࣗ͝Ͱςετ͕Ͱ͖ΔΑ͏ʹ ͳΓͨ͋͘Γ·ͤΜ͔ʁ Hey, Scrum Team, why don’t you want to test on your own?
ςελʔ QAνʔϜ QA Team @mkwrd ։ൃऀ Developers εΫϥϜϚελʔ Scrum Master ϓϩμΫτΦʔφʔ Product Owner εΫϥϜνʔϜ Scrum Team ͦ͠ͷͭΓͳΒɺ 2"νʔϜ͕ςετͷΓํΛ ࣮ફͰ͓͑͠·͢Αʂ If so, QA team will tell you how to test in practice! ςελʔ Tester
εΫϥϜνʔϜ͕ ςετΛओಋ͠ 2"νʔϜ ϨϏϡʔͱ ΞυόΠεΛ͢Δ εΫϥϜνʔϜ͕ ςετΛ΄΅શ࣮ͯࢪ͠ 2"νʔϜઐੑΛ ཁ͢Δͱ͖ʹࢧԉ͢Δɻ @mkwrd QA team leads almost all test process and shares the way, how-to, etc. 2"νʔϜ͕ ςετϓϩηεΛ ΄΅શͯϦʔυ͠ աఔɾख๏ͳͲΛ εΫϥϜνʔϜͱ ڞ༗͢Δ 1 2 3 Scrum team holds initiative, and QA team provides review and advice. Scrum team makes progress of almost all testing process without QA team instead of some tests requiring technical specialities. The Scrum team don’t need testers’ help to test. 4 εΫϥϜνʔϜ͕2"νʔϜͷ खΛआΓͣʹςετΛߦ͏ɻ Stairway to “QA Team Free” ʮQAνʔϜཁΒͣʯ ͷ֊ஈ
“Should we include testers in Scrum to improve quality or not?” There is still no absolute answer to this question. ʮ࣭ΛߴΊΔͨΊʹεΫϥϜʹ ςελʔΛೖΕΔ͔൱͔ʁʯͱ͍͏ͷ ઈରతͳ͑·ͩଘࡏ͠ͳ͍ɻ @mkwrd
ಠཱQAνʔϜ͕εΫϥϜΛࢧԉ͢ΔͨΊͷ 伴ʮӽͨ͠ςετٕ๏ɾٕज़ʯͰͳ͘ ʮஸೡͳίϛϡχέʔγϣϯʯͰ͋Δɻ The Key for an Independent QA Team to Support Scrum Team is not “Distinguishing Testing Skills” but “Cordial Communication”. @mkwrd
ϓϩμΫτ࣭ͷ୲อεΫϥϜͷɻ ಠཱQAνʔϜ͕͍ͳͯ͘ɺ ࣗͨͪͰςετͰ͖ΔΑ͏ʹͳΖ͏ɻ Scrum Should Ensure Product Quality. Without an Independent QA Team, Scrum Has to Be Able to Test Enough. @mkwrd
@mkwrd 1 2 Testers Join Scrum Team as Developers. An Independent QA Team Supports Scrum. ςελʔ͕։ൃऀͱͯ͠ εΫϥϜνʔϜʹࢀՃ͢Δ ಠཱͨ͠2"νʔϜ͕ εΫϥϜνʔϜΛࢧԉ͢Δ ͋ͳͨͳΒɺͲ͏ߟ͑·͔͢ʁ What would you think?
Masanori Kawarada QA Brain in GLOBIS Thoughts and Experience : ৽͍͠ఏҊ࣮ݧ Online Interpretation : ӳಉ࣌௨༁ 2021-01-07 14:00 - 14:45 @mkwrd ಠཱQAνʔϜ εΫϥϜͷ֎͔Β νʔϜͱ৫ͷ ࣭ΛΔಓ An Independent QA Team’s 1 Year’s War Way to Create Quality of the Teams and the Organization from the Outside of Scrum 1ઓه Design Inspired by Eesti Vabariik, the Country of Andrei Solntsev.
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