240127_OSC_Osaka_LEADING-QUALITYから考えるソフトウェア品質とビジネス価値 /240127_OSC_Osaka_Software_Quality_and_Business_Value_Based_on_LEADING_QUALITY

オープンソースカンファレンス2024Osakaで登壇した資料です。
書籍『LEADING QUALITY』をもとにソフトウェア品質とビジネス価値を考えます。
Written in Japanese

Transcript

1. ʰLEADING QUALITYʱ͔Βߟ͑Δ ιϑτ΢ΣΞ඼࣭ͱϏδωεՁ஋ Masanori Kawarada, 2024-01-27, 45 min @mkwrd ༏ΕͨϦʔμʔ͸ɺ͍͔ʹͯ͠
   ߴ඼࣭ͷιϑτ΢ΣΞΛఏڙ͠ɺ੒௕ΛՃ଎ͤ͞Δ͔
2. ʮ඼࣭Ͱ͔͢ʁɹͦ͏Ͱ͢Ͷ͐ɺ͏ͪ͸ςετ͸……ʯ ͱ͍͏ํʹ޲͚͓ͨ͠Ό΂ΓͰ͢ɻ ςετΛ͔ͬ͠Γ΍ΔاۀͰಇ͍͍ͯΔํ΋ ςετʹ࣌ؒΛׂ͔ͳ͍اۀͰಇ͍͍ͯΔํ΋ ඼࣭ͬͯςετͱ͔ඇػೳͷ࿩Ͱ͠ΐͱࢥ͏ํ΋ Έͳ͞·ɺͥͻཱ͓ͪدΓ͍ͩ͘͞ɻ ͜ͷ͓͠Ό΂Γͷର৅ͷํ @mkwrd
3. ࣗݾ঺հ @mkwrd ʻ৬ྺ֓ཁʼ SESاۀͷ։ൃΤϯδχΞͱͯ͠ΩϟϦΞΛ࢝Ίͯ 2ࣾ໨ͰQAΤϯδχΞʹస৬ɻιϑτ΢ΣΞ඼࣭΍ 
 ΞδϟΠϧ։ൃͷܦݧΛੵΈɺ3ࣾ໨͔Βࣄۀձࣾ΁ɻ ຊۀ͸גࣜձࣾάϩʔϏεͷQAνʔϜϢχοτϦʔυɻ ຋༁ॻʹʰLEADING QUALITYʱʢ2023ʣͳͲ͕͋Δɻ ʻֶྺʼ •άϩʔϏεܦӦେֶӃʢ2022೥ʣMBA •໌࣏େֶ੓࣏ܦࡁֶ෦ʢ2011೥ʣֶ࢜߸ ʻࢿ֨ʼ •ISTQB-ALTM 
 ʢςετϚωʔδϟʔʣ •Scrum.org PSM-I 
 ʢεΫϥϜϚελʔʣ •TOEIC L&R Score 880 ʻझຯʼ •ςχε •ΫϧϚ •΢ΠεΩʔ Տݪా੓యʢMasanori KawaradaʣMark Ward
4. ຋༁ॻ੶ʰLEADING QUALITYʱΛ ग़൛͠·ͨ͠ɻ ͲΕ͚ͩͩ͜Θͬͯ༁͔ͨ͠Λॻ͍ͨ ͪ͜ΒͷQiitaهࣄ΋Ͳ͏ͧɻ https://qiita.com/mkwrd/items/ 6f9cad04cd21bb20780a ͍ͩͿۤ࿑͠·ͨ͠ɻ @mkwrd
5. @mkwrd LEADING QUALITY • ஶɿRonald Cummings-John, Owais Peer • ༁ɿՏݪాɹ੓య • ൃߦɿגࣜձࣾυϫϯΰ • ฤूɿΞεΩʔυϫϯΰฤू෦ • ఆՁɿ2,860ԁ ʢຊମ2,600ԁʴ੫ʣ • ൃച೔ɿ2023೥11݄13೔ • ൑ܕɿA5൑ • ঎඼ܗଶɿ୯ߦຊ • ϖʔδ਺ɿ168 • ISBNɿ9784048931120 ॻࢽ৘ใ
6. @mkwrd • ਪનͷݴ༿ɾ·͕͖͑ɾ༁ऀ·͕͖͑ɾংষ • ηΫγϣϯIɹ඼࣭ϦʔμʔʹͳΔʹ͸ - ୈ1ষ ඼࣭ͱ͸ͳʹ͔ - ୈ2ষ 3ͭͷ඼࣭φϥςΟϒ - ୈ3ষ ඼࣭จԽৢ੒ • ηΫγϣϯIIɹઓུతʹ඼࣭ͷҙࢥܾఆΛԼ͢ - ୈ4ষ खಈςετͱࣗಈςετ - ୈ5ষ ϓϩμΫτͷ੒ख़౓ͱ඼࣭ - ୈ6ষ ܧଓతςετͱϑΟʔυόοΫϧʔϓ - ୈ7ষ ςετΠϯϑϥ΁ͷ౤ࢿ • ηΫγϣϯIIIɹ੒௕ΛՃ଎ͤ͞ΔνʔϜʹ͢Δ - ୈ8ষ νʔϜͱձࣾͷ੒௕ࢦඪ - ୈ9ষ ϩʔΧϧϖϧιφ - ୈ10ষ ඼࣭ઓུͷϦʔυ • ࢿྉूɾஶऀʹ͍ͭͯɾँࣙ……ͳͲ ΋͘͡
7. @mkwrd ൃച2೔ޙʹϕετηϥʔ1Ґʢιϑτ΢ΣΞ։ൃɾݴޠʣ
8. @mkwrd SNSͰͷઈࢍͷ੠ʢ͋Γ͕ͱ͏͍͟͝·͢ʂʣ
9. @mkwrd ຊॻͷՁ஋ • ιϑτ΢ΣΞ඼࣭͸Ϗδωεͷ੒൱Λࠨӈ͢ΔܦӦ՝୊Ͱ͋Γɺ ςοΫͱϏδωεͷ֞ࠜΛ௒͑ͯऔΓ૊Ή΂͖ͱ׃ഁ • ʮ඼࣭ͷେ੾͞Λ͍͔ʹ૊৫ʹ޿Ίɺ඼࣭จԽΛৢ੒͢Δ͔ʯΛ 2೥൒ʹΘͨΓूΊͨࣄྫ΍ΠϯλϏϡʔΛݩʹղઆ • ٕज़ॻͱ͍͏ΑΓ΋ɺٕज़ྖҬʹޫΛ౰ͯͨϏδωεॻ ‣ ʮ໌֬ͳϏδϣϯ͕ͳͯ͘͸ɺͲΜͳઓུΛཱͯΑ͏ͱ΋ͷͷ໾ʹཱͨͳ͍ɻʯ ͜Ε·Ͱ೔ຊʹແ͔ͬͨλΠϓͷॻ੶Ͱ͢ ຋༁ऀ͕ͩ͜ΘͬͨϙΠϯτ • ຋༁͘͘͞ͳ͍ಡΈ΍͍͢จষ • ͔Ώ͍ͱ͜Ζʹख͕ಧ͘༁஫ • ͞ΒͳΔௐࠪɾݚڀʹ໾ཱͭ๛෋ͳࢀߟࢿྉʢ2 to 10ʣ
10. ιϑτ΢ΣΞ඼࣭͸ܦӦ՝୊Ͱ͢ɻ
    ʮ඼࣭͸େࣄͩʯͱ୭΋͕ݴ͏தͰ
    ͦ΋ͦ΋඼࣭ͱ͸ͳΜͳͷ͔
    ୭͕Ͳ͏औΓ૊ΜͰ͍͘ͷ͔
    ୭͕Ͳ͏ࣾ಺Λר͖ࠐΜͰ͍͘ͷ͔
    ୭͕Ͳ͏૊৫ͱࣄۀͷ੒௕ʹͭͳ͍͛ͯ͘ͷ͔
    ͦͯ͠ϦʔμʔʹԿ͕ٻΊΒΕΔͷ͔
    ʜʜͳͲ͕ޠΒΕ͍ͯ·͢ɻ
    Ӭ͘ಡ·ΕΔॻ੶ʹͳΕ͹ͱࢥ͍·͢ɻ ΑΖ͓͘͠ئ͍͠·͢ʂ @mkwrd
11. @mkwrd 1. ͳͥɺࠓιϑτ΢ΣΞ඼࣭ͳͷ͔ 2. ϏδωεՁ஋ͱاۀͷ੒௕ࢦඪ 3. ߏ଄ͱφϥςΟϒ͔Βߟ͑Δ඼࣭จԽৢ੒ ຊ೔ͷτϐοΫ
12. @mkwrd 1. ͳͥɺࠓιϑτ΢ΣΞ඼࣭ͳͷ͔ 2. ϏδωεՁ஋ͱاۀͷ੒௕ࢦඪ 3. ߏ଄ͱφϥςΟϒ͔Βߟ͑Δ඼࣭จԽৢ੒ ୈ1ষ
13. @mkwrd ඼࣭ͱ͸Կ͔ɾɿ඼࣭Λఆٛͨ͠ͻͱͨͪ Philip B. Crosby, 1979 William E. Deming,1950 Gerald M. Weinberg,1994 James Martin, 1994 Joseph M. Juran, 1998 Robert L. Glass, 1998 Roger S. Pressman, 2005 ੴ઒֜ɾ1981 ङ໺ل໌ɾ1984 ൧௩ӻޭɾ2009 ISO 9000:2015 ISO/IEC 25000:2014 IEC 60300-1 Ed. 3.0:2014 JIS Z 8115:2019
14. @mkwrd ඼࣭ͱ͸Կ͔ɾɿཧղ͠΍ͦ͢͏ͳ΍ͭ ඼࣭͸ɺ͋Δ࣌఺ͰɺͦΕ͕໰୊ͱͳΔ ୭͔ʹͱͬͯͷՁ஋Ͱ͋Δɻ Quality is value to some person, at some time, who matters. ϚΠέϧɾϘϧτϯ Michael Bolton * Revised the Words from Gerald Weinberg
15. @mkwrd ඼࣭ͱ͸Կ͔ɾɿ4VCKFDUJWFͱ3FMBUJWF ඼࣭͸ओ؍తͳ΋ͷͰ͋Δɻ ͦͷ࣌఺ͰϓϩμΫτΛ࢖ͬ ͍ͯΔਓ͕ܾΊΔ΋ͷɻ Quality is subjective; it's determined by whoever is using the product at the time. ඼࣭͸૬ରతͳ΋ͷͰ͋Δɻ ࣌ؒͷܦաͱͱ΋ʹมԽ͢Δɻ Quality is relative; it changes over time.
16. @mkwrd ݱ୅ͷϏδωε؀ڥΛগ͠ߟ͑ͯΈΔ ϒϧʔΦʔγϟϯ ϨουΦʔγϟϯ
17. @mkwrd ੈͷதʹͳ͍ϓϩμΫτΛϩʔϯνͨ͠ʂ ϒϧʔΦʔγϟϯ
18. @mkwrd ॱௐʹ੒௕͍ͯ͠Δʂ ϒϧʔΦʔγϟϯ
19. @mkwrd ϥΠόϧاۀ͕ݱΕͨʂ ϒϧʔΦʔγϟϯ
20. @mkwrd ͋Εɺ΄΅ಉ͡ػೳɺՁ֨͸গ͍҆ͧ͠ʁ ϒϧʔΦʔγϟϯʁ େखاۀͷϥΠόϧ੡඼͸ಉ͡*%Ͱ࢖͑Δͧʁ
21. @mkwrd ਺೥Ͱϋʔυͳڝ૪؀ڥʹͳͬͯ͠·ͬͨʂ ϨουΦʔγϟϯ ➡ٕज़తɾαʔϏεతʹ
    ɹ͙͢ΕͨઌۦऀͰ΋
    ɹ҆ॅͰ͖ͳ͍ੈքͰ
    ɹ͜ͷઌੜ͖ͷ͜Δʹ͸ʁ w ࢢ৔ʹ͸਺ʑͷྨࣅ੡඼
    w ސ٬͸͍ͭͰ΋੾Γସ͑Մೳ
    w ࢖͍ʹ͚͘Ε͹ΞϯΠϯετʔϧ
22. @mkwrd ͓ؾ͖ͮͰ͠ΐ͏͔ 全然テストの話をしていないことに……。 ͦ͏ɺ͍ͯ͠ͳ͍ͷͰ͢……ɻ
23. @mkwrd ΅͘ͷ໰୊ҙࣝ ςετ ඼࣭޲্ࢪࡦ ςετ͸඼࣭޲্ࢪࡦͷத֩ʂ Ͱ͸ɺ඼࣭͕ߴ͍ͱ
    w ސ٬ʹͱͬͯ
    w Ϗδωεʹͱͬͯ
    ͳʹ͕͏Ε͍͠ͷ͔ʁ ඼࣭Λ্͛ΔͨΊͷ
    औΓ૊Έ͸
    ςετҎ֎ʹ΋͋Δ ඼࣭ͱϏδωεͷ
    ໨ઢ߹Θͤ͸
    Ͳ͏΍Δͷ͔ʁ
24. @mkwrd 1. ͳͥɺࠓιϑτ΢ΣΞ඼࣭ͳͷ͔ 2. ϏδωεՁ஋ͱاۀͷ੒௕ࢦඪ 3. ߏ଄ͱφϥςΟϒ͔Βߟ͑Δ඼࣭จԽৢ੒ ୈ2ষ
25. ܦӦͱݱ৔ͷ໨ࢦ͢΋ͷͷဃ཭ @mkwrd ܦӦ ݱ৔ ࢦඪ ࢦඪ ࢦඪ ࢦඪ νʔϜ νʔϜ νʔϜ νʔϜ ࢦඪ νʔϜ શࣾ໨ඪ ෦໳໨ඪ ෦໳໨ඪ ܦӦ͸݁Ռϕʔε
    ݱ৔͸࡞ۀϕʔε ܦӦͱݱ৔ͷҧ͍͸ࢹ఺ͷஔ͖ํ
26. @mkwrd ܦӦ ݱ৔ ࢦඪ ࢦඪ νʔϜ νʔϜ શࣾ໨ඪ ෦໳໨ඪ ڏӫͷධՁࢦඪʢWBOJUZ
    NFUSJDTʣ
    ੒Ռʹͭͳ が ͍ͬͯΔΑ͏ʹײ じ ΒΕΔ が ɺ
    ߦಈʹͭͳ が Γʹ͘͘ɺ ビジ ωεͷ੒ޭͱ΋
    ૬ؔ͠ͳ͍਺஋
    
    ͨͱ͑͹
    w ݕग़όά਺
    w ࣗಈςετ࣮ߦ࣌ؒ
    w ొ࿥Ϣʔβʔ਺
    ͳͲͳͲ ܦӦ͸݁Ռϕʔε
    ݱ৔͸࡞ۀϕʔε ˞ηʔϧενʔϜͳͲ
    ɹ༗ӹͳࢦඪΛൺֱత
    ɹग़͠΍͍͢νʔϜ΋͋Δ ܦӦͱݱ৔ͷ໨ࢦ͢΋ͷͷဃ཭ ͜ͷࢦඪ͸ʮ࢖͑Δʯ͔ʁ
    ͜ΕΒͷ਺஋͕ྑ͘ͳΔͱ
    Կ͕͏Ε͍͔͠ʁ🤔 ΤϦοΫɾϦʔεʰϦʔϯɾελʔτΞοϓʱΑΓ
27. @mkwrd ܦӦ ݱ৔ ࢦඪ ࢦඪ νʔϜ νʔϜ શࣾ໨ඪ ෦໳໨ඪ ڏӫͷධՁࢦඪʢWBOJUZ
    NFUSJDTʣ
    ੒Ռʹͭͳ が ͍ͬͯΔΑ͏ʹײ じ ΒΕΔ が ɺ
    ߦಈʹͭͳ が Γʹ͘͘ɺ ビジ ωεͷ੒ޭͱ΋
    ૬ؔ͠ͳ͍਺஋
    
    νʔϜ͕ॏࢹ͢Δࢦඪ͸
    ڏӫͷධՁࢦඪͰ͸ͳ͘
    Ϗδωεͷ੒௕Λଅ͢΋ͷͰ
    ͋Δ΂͖ ܦӦ͸݁Ռϕʔε
    ݱ৔͸࡞ۀϕʔε ܦӦͱݱ৔ͷ໨ࢦ͢΋ͷͷဃ཭ ဃ཭ΛຒΊ࢝ΊΔͷ͸ݱ৔ଆ͔Β
28. اۀͷ੒௕ࢦඪͰ໨ઢΛἧ͑Δ @mkwrd 2,000௨Ҏ্ͷϝοηʔ ジ Λૹ৴ͨ͠ސ٬νʔϜ਺ νʔϜ νʔϜ νʔϜ νʔϜ νʔϜ ど ͏͢Ε ば ΑΓଟ͘ͷސ٬νʔϜʹϝοηʔ ジ Λ 2,000 ௨ ΍ΓͱΓͯ͠΋Β͑Δ だ Ζ͏? ͦΕΛ્Ή඼࣭໰୊͸ͳΜ だ Ζ͏? ϏδωενϟοτπʔϧͷελʔτΞοϓSlackࣾͷࣄྫ
29. @mkwrd 1. Ξςϯγϣϯϕʔεʢ஫໨ϕʔεʣ ‣ Ϣʔ ザ ʔ がど Ε だ ͚ͷ࣌ؒΛඅ΍͔ͨ͠ 2. τϥϯβΫγϣϯϕʔεʢऔҾϕʔεʣ ‣औҾ͕ͲΕ͚ͩ੒ཱ͔ͨ͠ 3. ϓϩμΫςΟϏςΟʔϕʔεʢੜ࢈ੑϕʔεʣ ‣ Ϣʔ ザ ʔͷ׆ಈʹج づ ͍ͯఆΊΔࢦඪ Amplitudeࣾͷࣔͨ͠3छྨͷ੒௕ࢦඪ
30. @mkwrd ஫໨͢ べ ͖ࢦඪ͸΄͔ʹ΋͋Γɺ্ه͸Ұྫʹ͢ ぎ ͳ͍ɻ੒௕ࢦඪͷ ゴ ʔϧ͸ɺ΄͔ͷ͢ べ ͯͷࢦ ඪΛஔ͖׵͑Δ͜ͱ で ͸ͳ͍ɻ ʢதུʣ༏Εͨ੒௕ࢦඪ が ͋Ε ば ɺ͋ͳͨͱ͋ͳ ͨͷνʔϜ が ຊ౰ʹॏཁͳ΋ͷʹूத͠ɺ·ͨͦ ΕΛվળ͢Δ͜ͱ で ΄͔ͷෆՄܽͳࢦඪʹྑ͍Ө ڹΛ༩͑ΒΕΔ だ Ζ͏ɻ ͳͥ੒௕ࢦඪΛ׆༻͢Δ͔ΛݟࣦΘͳ͍Α͏ʹ
31. @mkwrd 1. ͳͥɺࠓιϑτ΢ΣΞ඼࣭ͳͷ͔ 2. ϏδωεՁ஋ͱاۀͷ੒௕ࢦඪ 3. ߏ଄ͱφϥςΟϒ͔Βߟ͑Δ඼࣭จԽৢ੒ ୈ3ষ
32. ඼࣭จԽΛ඼࣭ͱจԽʹ෼͚ͯଊ͑Δ @mkwrd ʮ඼࣭จԽࢼ࿦ʯͰ΋࢖ͬͨΞϓϩʔν
33. ඼࣭จԽΛ඼࣭ͱจԽʹ෼͚ͯଊ͑Δ @mkwrd ओମ͕͋Δ͸ͣʁ ʮ඼࣭จԽࢼ࿦ʯͰ΋࢖ͬͨΞϓϩʔν
34. Ͳͷ୯Ґͷ඼࣭จԽΛٞ࿦͍͔ͨ͠ʁ @mkwrd ࠃՈʁ ຽ଒ʁ Ո଒ʁ اۀʁ ૊৫ʁ ֶߍʁ ෦׆ಈʁ ஍ํ࣏ࣗମʁ αʔΫϧʁ ࣗ෼ʁ ʮͳΜͷ඼࣭จԽ͔ʯΛܾΊΔ
35. Ͳͷ୯Ґͷ඼࣭จԽΛٞ࿦͍͔ͨ͠ʁ @mkwrd ˠ඼࣭จԽ͸Կ͔ʹͻ΋͍ͮͯଘࡏ͢Δ ʮ඼࣭จԽʯ͸୯ମͰ͸ଘࡏ͠ಘͳ͍
36. ඼࣭จԽ ૊৫จԽ͸඼࣭จԽΛ 
 แؚ͠ɺӨڹΛ༩͑Δ ඼࣭จԽͱ૊৫จԽͷ֊૚ߏ଄ ૊৫จԽ ඼࣭จԽ͕૊৫จԽΛ 
 ม͑Δ͜ͱ͸೉͍͠ @mkwrd
37. จԽ ઓུ ઓུΛ࣮ݱ͢ΔͨΊʹ 
 ૊৫͸จԽΛҭΉ จԽ͸ઓུΛ༰қʹ 
 ࣮ߦෆೳʹͰ͖Δ จԽͱઓུ͸૊৫ͷ྆ྠ @mkwrd
38. ඼࣭จԽ ඼࣭จԽͷྠֲ ૊৫จԽ ૊৫ઓུ ඼࣭ઓུ ม͑Δͷ 
 ೉͍͠ ํ਑ʹٯΒ͑ͳ͍ Өڹྗ 
 ࣋ͯͦ͏ʁ @mkwrd
39. จԽͱ͍͏΋ͷ͕Ձ஋Λ࣋ͭͷ͸
    ͦΕ͕ަ׵Ͱ͖ͳ͍͔ΒͰ͋Δɻ @mkwrd https://bangumi.ouj.ac.jp/v4/bslife/detail/01FA3007.html μχΤϧɾJɾϒʔΞεςΟϯ Daniel Joseph Boorstin
40. จԽͱ͍͏΋ͷ͕Ձ஋Λ࣋ͭͷ͸
    ͦΕ͕ަ׵Ͱ͖ͳ͍͔ΒͰ͋Δɻ @mkwrd μχΤϧɾJɾϒʔΞεςΟϯ Daniel Joseph Boorstin ࣍ͷ࿩୊΁ͷ͔͚͸͠ ͔֬ʹͦ͜ʹ͋Δ͸ͣͳͷʹɺ໨ʹݟ͑ͳ͍
41. @mkwrd จԽͱφϥςΟϒ จԽ͸૊৫ͷҰਓͻͱΓ͕ߟ͑ͨΓɹɹ ޠͬͨΓ͢Δ͜ͱΛϕʔεʹɺɹɹɹɹ ͦͷ݁Ռى͜͢ߦಈͷू߹ମͰ͋Δɻ ཱ৔Λ໰Θͣɺ୭΋͕ͦͷ૊৫ͷจԽΛ ͍॓ͯ͠Δɻ φϥςΟϒ narrative ͸૊৫ʹଐ͢Δɹ ҰਓͻͱΓ͕ߟ͑ͨΓޠͬͨΓ͍ͯ͠Δ ͜ͱͰ͋Δɻ φϥςΟϒʹ͸ҰਓͻͱΓͷܦݧ͕൓ө ͞Ε͍ͯΔ ૊৫ ඼࣭
    จԽ ඼࣭ ඼࣭
42. @mkwrd ͱ͋ΔաڈΠϕϯτͷࢿྉΛഈआ ඼࣭ ඼࣭ φϥςΟϒΛݟΔ
    จԽ͕ݟ͑Δ
43. @mkwrd 1. ੹೚φϥςΟϒʢThe Ownership Narrativeʣ 2. ςετφϥςΟϒʢThe "How-to-test" Narrativeʣ 3. Ձ஋φϥςΟϒʢThe Value Narrativeʣ ߏ଄ͱφϥςΟϒ͔Βߟ͑Δ඼࣭จԽৢ੒
44. @mkwrd ੹೚φϥςΟϒͱ͸…… •୭͕඼࣭ʹӨڹΛ༩͑Δ͔ •૊৫಺ͰͲͷΑ͏ʹίϛϡχέʔγϣϯ͢Δ͔ •۩ମతʹͲͷΑ͏ͳ໾ׂΛ୲͍ͬͯΔ͔ •νʔϜؒͷ૬ޓ࡞༻͕ͲΕ΄Ͳػೳ͍ͯ͠Δ͔ ੹೚φϥςΟϒʢThe Ownership Narrativeʣ
45. @mkwrd ςετφϥςΟϒͱ͸…… •඼࣭อূͷιϦϡʔγϣϯͷͻͱͭ •ͭ·ΓHowͱͯ͠ͷςετͷ࿩ •ϓϩμΫτ։ൃʹܞΘΔͻͱͷଟ͕͘ɺɹɹɹɹ ඼࣭ͱ͍͑͹ςετͩͱߟ͍͑ͯΔ ςετφϥςΟϒʢThe "How-to-test" Narrativeʣ
46. ςετφϥςΟϒͱ͸…… •඼࣭อূͷιϦϡʔγϣϯͷͻͱͭ •ͭ·ΓHowͱͯ͠ͷςετͷ࿩ •ϓϩμΫτ։ൃʹܞΘΔͻͱͷଟ͕͘ɺɹɹɹɹ ඼࣭ͱ͍͑͹ςετͩͱߟ͍͑ͯΔ ςετ が اۀ׆ಈʹ͓͚Δॏཁ౓Λ૿͍ͯ͘͠ʹͭ Εͯɺ඼࣭ プ ϩϑΣογϣφϧʹٻΊΒΕΔ໾ׂ΍ ཁٻ͞ΕΔεΩϧ΋มΘ͖ͬͯͨɻ্खʹςετ が で ͖Δ だ ͚ で ͸΋͸΍े෼ で ͸ͳ͍ɻςετର৅ͷ ػೳ͔Βநग़ͨ͠ ビジ ωεʹ໾ཱͭಎ࡯Λཧ࿏੔વ ͱදݱ͠ɺෳ਺ͷνʔϜʹ·ͨ が ͬͨมԽΛओಋ͢ ΔೳྗΛൃش͢Δ͜ͱ が ٻΊΒΕ͍ͯΔɻ @mkwrd ʰLEADING QUALITYʱP.xiv ͚ΕͲ΋ʜʜ
47. @mkwrd Ձ஋φϥςΟϒͱ͸…… •඼࣭΁ͷ౤ࢿͱϦλʔϯ ‣ऩӹੑ ✓ ੒௕ࢦඪɾࢢ৔౤ೖεϐʔυɾސ٬΁ͷ௥ՃՁ஋ ‣ίετ࡟ݮ ‣ϦεΫ௿ݮ Ձ஋φϥςΟϒʢThe Value Narrativeʣ
48. @mkwrd Ձ஋φϥςΟϒ͸࠷΋ׂ߹͕௿͍…… ඼࣭ͱ͍͏΋ͷͷଊ͑ํ ۀ຿্ɺ඼࣭ͱՁ஋͕
    ௚઀ؔ܎͢Δ΋ͷͱͯ͠
    ଊ͑ΒΕ͍ͯͳ͍ͷͰ͸ͳ͍͔ʁ
    ͦ͏͍͏඼࣭จԽͷ૊৫͕
    ଟ͍ͱ͍͏͜ͱͰ͸ͳ͍͔ʁ
49. @mkwrd 1. ੹೚φϥςΟϒʢThe Ownership Narrativeʣ 2. ςετφϥςΟϒʢThe "How-to-test" Narrativeʣ 3. Ձ஋φϥςΟϒʢThe Value Narrativeʣ ߏ଄ͱφϥςΟϒ͔Βߟ͑Δ඼࣭จԽৢ੒
50. ඼࣭จԽ Ձ஋φϥςΟϒʹ໨Λ޲͚͍ͯΔ͔ ૊৫จԽ ૊৫ઓུ ඼࣭ઓུ @mkwrd ੹೚φϥςΟϒ
    ςετφϥςΟϒ
    Ձ஋φϥςΟϒ ͲΜͳՁ஋Λ
    ΋ͨΒͨ͠Β
    ͏Ε͍͔͠ʁ ͲΜͳՁ஋Λ
    ΋ͨΒ͢Α͏
    ඼࣭ઓུΛඳ͔͘ʁ ͞ΒͳΔ
    ݕ౼ɾཱҊ
    ͓Αͼਪਐ ͞ΒͳΔ
    ݕ౼ɾཱҊ
    ͓Αͼਪਐ
51. จԽ ઓུ ઓུΛ࣮ݱ͢ΔͨΊʹ 
 ૊৫͸จԽΛҭΉ จԽ͸ઓུΛ༰қʹ 
 ࣮ߦෆೳʹͰ͖Δ ΍ͬͺΓɺจԽͱઓུ͸૊৫ͷ྆ྠ @mkwrd
52. @mkwrd 1. ͳͥɺࠓιϑτ΢ΣΞ඼࣭ͳͷ͔ 2. ϏδωεՁ஋ͱاۀͷ੒௕ࢦඪ 3. ߏ଄ͱφϥςΟϒ͔Βߟ͑Δ඼࣭จԽৢ੒ ͝ҙݟɾ͝ײ૝ɾ࣭͝໰ͳͲɺେ׻ܴͰ͢ʂ
53. ʰLEADING QUALITYʱ͔Βߟ͑Δ ιϑτ΢ΣΞ඼࣭ͱϏδωεՁ஋ Masanori Kawarada, 2024-01-27, 45 min @mkwrd ༏ΕͨϦʔμʔ͸ɺ͍͔ʹͯ͠
    ߴ඼࣭ͷιϑτ΢ΣΞΛఏڙ͠ɺ੒௕ΛՃ଎ͤ͞Δ͔