Team Development Stages - Estelle Oliva-Fisher

Estelle Oliva-Fisher

Transcript

1. Institute for Leadership Education in Engineering | Team Skills Bruce Tuckman’s Team Development Stages Forming Storming Norming Performing Characteristics of Group  Uncertain  Tentative  Serious  Unclear of Goals  Conflict  Team Organizing  Goals still unclear  Hostility  Defensiveness  Committed to task  Conflicts resolved  Harmony  Sense of pride  Fully functional  Self-organizing  Flexible  Innovative Team Member Behaviours  Talkative  Polite/Optimistic  Fearful/Anxious  Seeking belonging  Disagree  May resist demands of teamwork and homework  Comfortable  Sense of belonging  Share and enjoy work  Work earnestly  Function well together  Understand others  Experience personal growth Output  Little gets done  Low  Moderate to high  Very high Strategies  Establish clear directions  Get members acquainted  Create a positive atmosphere  Assign straight- forward simple tasks  Be sensitive to team’s need for direction  Focus on team’s organization  Time for teaching  Establish ground rules  Set standards  Goal setting  Manage expectations  Open up conflict  Move toward negotiation and consensus  Have members assume more tasks responsibly  Listen and observe  Enforce ground rules  Conflict management  Counsel and advise  Intervention  Let team assign own tasks  Clarify direction  Hold celebration  Encourage team to review own goals and progress  Be a listener and facilitator  Encourage feedback amongst team  Affirm  Coach  Encourage each other  Consult  Inspire/Establish new vision  Keep communication and information flowing  Reinforce/Celebrate achievement  Foster consensus  Coach  Cheerlead