Post "Accelerate": Why are we still failing at adopting DevOps in the Enterprise?

24 years of agile, 17 years of DevOps and 6 years after ““Accelerate”” got published we see enterprises doing business as usual reaping no real benefits of either agile nor DevOps. Reflecting back on 10 years as a principal consultant and cloud solution architect at Microsoft working with practically all the major Danish enterprises and a big number of European ones, I want to share my views on why enterprises fail at adopting DevOps and what we should be doing to change that.

Transcript

1. Post "Accelerate": Why are we still failing at adopting DevOps in the Enterprise? Rasmus Lystrøm The DevOps Conference: Copenhagen - November 5, 2024, and Stockholm – November 7, 2024
2. 2018 Irrefutable proof that DevOps works better
3. Why does DevOps fail in the ‘Enterprise’?
5. [O]rganizations which design systems (in the broad sense used here) are constrained to produce designs which are copies of the communication structures of these organizations. Melvin Conway How Do Committees Invent?, 1967
6. The C-Suite CEO CFO COO CHRO CMO CIO
7. silo /ˈsaɪ loʊ / noun : a[n enterprise-grade] security device to prevent the accidental transfer of knowledge from one department to another. Heidi Waterhouse The Devil’s DevOps (2019)
8. The C-Suite 2.0 Executive Human Resources Finance Operating Marketing Information (IT) CEO CFO CHRO COO CMO CIO CTO CISO CCO CQO CTO CIO CDO CSO CDO Technology Information Security Communications Quality Transformation Innovation Digital Strategy Data DevOps Team
9. Enterprises resort to siloed DevOps
10. Let’s form a DevOps Department → i.e. an OPS department which uses Infrastructure as Code and Azure DevOps
11. Cloud Center of Excellence (CCoE)
12. Platform Engineering Department
13. This Photo by Unknown Author is licensed under CC BY-SA The platform is 80% ready for everything…
14. A platform is a set of tools an IT organization makes for itself Keynote: Why are you making a new platform? - Christin Gorman - Copenhagen DevFest 2023
15. We have a culture [in development] of ‘you build it, you run it’ → OPS – typically a CCoE – exempting themselves of liability
16. Who has ever been successful at making the plumber do the carpenter’s work?
17. Why do you think making developers do operations is any different?
18. Individuals and interactions Working software Customer collaboration Responding to change
20. Scrum → Scrum@Scale → Large-Scale Scrum Scaled Agile Framework (SAFe®) PRINCE2 Agile® ITSM and Tickets Change Advisory Board Architecture Review Board Processes and tools Comprehensive documentation Contract negotiation Following a plan
21. Bring developers and operations and businesspeople closer together
22. Businesspeople and developers must work together daily throughout the project. Principles behind the Agile Manifesto
23. This Photo by Unknown Author is licensed under CC BY-SA-NC
24. Loose coupling and microservices
25. Enterprise Architects
26. Enterprise architecture
27. It’s Time to Get Rid of the IT Department It made sense in a bygone era, when technology was separate from the business. Now it just hurts both. (The problem isn’t with the people or the leaders. It’s with the whole idea of IT departments in the first place, which sets up IT to fail.) Joe Peppard Professor and Academic Director, Michael Smurfit Graduate Business School, UCD It’s Time to Get Rid of the IT Department - WSJ
28. Evolve the organization Evolve to full stack teams Program management Development Testing
29. Evolve the organization Program management Engineering Ops/SRE Evolve to full stack teams
30. Evolve the organization Feature team Evolve to full stack teams
31. We must take the fight to the CEO
32. If you are entirely comfortable with your strategy, there’s a strong chance it isn’t very good. Robert L. Martin The Big Lie of Strategic Planning (hbr.org)
33. Thank you
34. Resources ondfisk (Rasmus Lystrøm) Rasmus Lystrøm | LinkedIn The Big Lie of Strategic Planning (hbr.org) It’s Time to Get Rid of the IT Department – WSJ Accelerate (itrevolution.com) Continuous Delivery: Reliable Software Releases through Build, Test, and Deployment Automation | InformIT #NoEstimates (Allen Holub) (youtube.com) Software recipes - Darius Blasband Keynote: Why are you making a new platform? - Christin Gorman - Copenhagen DevFest 2023 When Jeff Bezos's 2-Pizza Teams Fell Short, He Turned to the Brilliant Model Amazon Uses Today | Inc.com How Microsoft plans with DevOps - Azure DevOps | Microsoft Learn