運用組織論 /operation-organization

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫࿦ 1 ӡ༻ઃܭϥϘ߹ಉձࣾ γχΞΞʔΩςΫτ೾ా໺༟Ұ ΦϖϨʔγϣϯΧϯϑΝϨϯε4QSJOH ʙཧ૝ͷΦϖϨʔγϣϯηϯλʔΛ࣮ݱ͢ΔͨΊʹ

Operation Lab ӡ༻ઃܭϥϘ ൃදͷ֓ཁ ೔ຊதʹ਺ଟ͋Δӡ༻ݱ৔ͱݴΘΕΔ৔ॴͰɺ೔໷ଟ͘ͷਓʑ͕ۀ ຿΍*5γεςϜͳͲͷӡ༻ۀ຿ʹैࣄ͠ɺ҆ఆӡ༻ʹଟେͳ౒ྗΛ ͞Ε͍ͯ·͢ɻ ͔࣮͠͠ࡍʹݱ৔ͷ੠Λฉ͍ͯΈΔͱɺେاۀɺதখاۀɺϕϯ νϟʔͳͲͷن໛ͷҧ͍ɺࣾձΠϯϑϥɺۚ༥ɺ8FCαʔϏεا ۀͳͲͷۀछͷҧ͍Λ໰Θͣɺʮӡ༻૊৫ʯ͕ධՁ͞Ε͍ͯΔ࣮ײ
͕ແ͍ͱ͍͏੠Λฉ͖·͢ɻ ຊηογϣϯͰ͸ɺ੒ՌͷධՁ͕೉͍͠ӡ༻૊৫ʹ͍ͭͯɺʮͦͷ ڧΈ͸Կ͔ʯɺڧΈΛൃش͢ΔͨΊͷʮӡ༻૊৫ͷઃܭ͸Ͳ͏͋Δ ΂͖͔ʯɺʹ͍࣮ͭͯূݚڀΛجʹղઆ͠·͢ɻ 2

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫࿦ͷܦҢ 3

Operation Lab ӡ༻ઃܭϥϘ ௨৴ΩϟϦΞͱͷڞಉݚڀ ຊൃද͸ɺ5FMFDPN*4"$"DDFTT8(ͱ೔ຊ6/*9Ϣʔβձͷ೥౓ ڞಉݚڀ׆ಈʹΑΔͭͷݚڀ੒Ռͷ͏ͪʮӡ༻૊৫࿦ʯͷ෦෼͕ϕʔεʹ ͳ͍ͬͯ·͢ɻ 8(ࢀըاۀͷࣾͷ͏ͪɺࣾʹ͓͚Δ/0$ ωοτϫʔΫΦϖϨʔγϣϯη ϯλʔɻϢʔβ૯਺਺ઍສਓ
ͷݱঢ় ౰࣌ Λ੔ཧ͠ɺʮӡ༻૊৫ʯͱͯ͠ͷ ͋ΓํΛٞ࿦͠·ͨ͠ɻ ೥݄ʹ׆ಈ͸׬ྃ͠ɺ೥݄ʹ࠷ऴใࠂͱͯ͠ެ։͢Δ༧ఆͰ͠ ͕ͨɺ೥݄೔ͷ౦೔ຊେ਒ࡂʹΑΓ௨৴ΩϟϦΞ֤༷͕ࣾඇৗ࣌ଶ ੎ͱͳΓɺͦͷޙ௕Β͘ඇެ։ͱͳ͍ͬͯ·ͨ͠ɻ ࠓճɺओʹ೾ా໺͕ओಋతʹಋग़ͨ݁͠࿦෦෼ʹݶఆͯ͠ެ։͢Δ΋ͷͰ͢ɻ 4

Operation Lab ӡ༻ઃܭϥϘ 5 ຊڞಉݚڀʹ͓͍ͯ͸ɺ੒ՌධՁͷ೉͍͠ӡ༻૊৫ʹ͍ͭͯɺڧΈ͸Կ͔Λݕ౼͠ ͨɻಛʹΩϟϦΞۀ຿ͷಛੑ͔Βɺϝϯόʔͷઐ໳ੑಛԽʹ஫໨ͯ͠؅ཧۀ຿ͱઐ ໳ۀ຿ͷ෼཭Λ͢Δ͜ͱͰɺͦͷӡ༻૊৫ͷ࣋ͭʮ૊৫Ձ஋ʯΛ໌Β͔ʹ͢Δ͜ͱ ΛࢼΈͨɻ ݁Ռɺʮ૊৫Ձ஋Ϛοϓʯ͓Αͼʮ֤ϞσϧνʔϜͷ࡞ۀΧλϩάʯΛ࡞੒͢Δ͜ ͱʹͭͳ͕ͬͨɻ
✤ ΩϟϦΞӡ༻ݱ৔ʹ͓͚Δඪ४ϞσϧͱͳΔ૊৫ߏ੒ΛදݱͰ͖Δɻ ✤ ඪ४Ϟσϧʹ͓͚Δ૊৫ߏ੒Լʹ͓͍ͯ͸ɺ֤νʔϜͷओͳ੹຿΍ͦͷνʔϜʹ ͓͚Δ࡞ۀΧλϩά͸ྨࣅ͠ɺνʔϜؒʹॏෳ͢Δۀ຿͸ۃখԽ͞Ε͏Δɻ ✤ ֤νʔϜͷ࡞ۀΧλϩά߲໨্ͷ֤࡞ۀ͕ɺͦͷνʔϜʹٻΊΒΕΔઐ໳෼໺Ͱ ͋Δͱߟ͑ΒΕΔɻ ֤ࢀՃاۀͷωοτϫʔΫΦϖϨʔγϣϯηϯλʔʹ͓͍ͯɺϞσϧݕূΛߦͳͬ ͨ݁ՌɺԼهͷԾઆʹ͍ͭͯҰఆͷଥ౰ੑΛಘΒΕͨͱߟ͑ΒΕΔɻ ʮӡ༻૊৫࿦ʯ΁ͷ࣮ূݚڀ

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻૊৫࿦ʯͷ֓ཁ ӡ༻૊৫ͷʮڧΈʯͷݯઘͱ͸ ӡ༻૊৫ͷઃܭ͸Ͳ͏͋Δ΂͖͔ ӡ༻૊৫ͷઃܭͷྫ
ཧ૝ͷʮΦϖϨʔγϣϯηϯλʔʯ૾ 6 ӡ༻૊৫ͱ͸

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ͱ͸ 7

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻૊৫ʯͱ͸ 8 ʮӡ༻ʯͷઐ໳ूஂͰ͋Δɻ

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ʯͱ͸Կ͔ 9 ࣮͸ɺਓʹΑͬͯ֓೦͕ҟͳΔɻ ݱঢ় ӡ༻ ߏ੒มߋ ͬͯӡ༻?
෦ॺؒௐ੔ ͬͯӡ༻? ௐࠪݚڀ ͬͯӡ༻? ো֐ݪҼͷ ௥ٴͬͯӡ༻?

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ʯͱ͸ʮαʔϏεσϦόϦʯͰ͋Δ 10 ϦΫΤετʹର͢ΔσϦόϦͷ܁Γฦ͠ ग़యܦӦ৘ใֶձ೥य़قશࠃݚڀൃදେձʮӡ༻ۀ຿ϓϩηεͷϞσϧԽʯ ސ٬ɾ֎෦αʔϏε outbound inbound
outbound inbound ֎෦ࢧԉ૊৫ inbound inbound ӡ༻ϝϯόʔ outbound inbound ಺෦ڠௐ/ࢧԉ૊৫ inbound outbound ϦΫΤετ σϦόϦ σϦόϦ σϦόϦ σϦόϦ ϦΫΤετ ϦΫΤετ ϦΫΤετ ӡ༻ݱ৔ ૭ޱ ϑϩϯτΤϯυ όοΫΤϯυ outbound outbound

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ʯΛʮαʔϏεσϦόϦʯͱଊ͑ΔϝϦοτ 11 • ઐ໳ੑ αʔϏεͱσϦόϦ ͕໌֬ʹͳΔ •
ʮαʔϏεʯࢹ఺Ͱ෺ࣄΛߟ͑ΔΑ͏ʹͳΔ • ʮσϦόϦʯࢹ఺ͰఆྔධՁ͕ՄೳʹͳΔ Quality Cost Delivery ඼࣭ͱ͍͏Ձ஋؍ ࣌ؒͱ͍͏෺ੑ ֹۚͱ͍͏෺ੑ Ϣʔβ αʔϏε σϦόϦ

Operation Lab ӡ༻ઃܭϥϘ ୭͕ݟͯ΋ಉ͡ʮӡ༻ʯ΁ අ༻ʹݟ߹ͬͨޮՌͷ͋Δʮӡ༻ʯ ӡ༻ํ๏࿦ ܦӦ࿦ ʮαʔϏεʯͷઐ໳ूஂ ʮσϦόϦʯͷઐ໳ूஂ ʮαʔϏεσϦόϦʯʹٻΊΒΕΔͭͷઐ໳ੑ
12 ӡ༻ݱ৔ʹ͸ɺઐ໳ूஂͱͯͭ͠ͷଆ໘͕͋Δ ໨త खஈ αʔϏεՁ஋ ܦӦɺ࣮຿ ΤϯδχΞϦϯάՁ஋ ੜ࢈޻ֶ Ϗδωεͷ࿩ ΤϯδχΞϦϯάͷ࿩

Operation Lab ӡ༻ઃܭϥϘ αʔϏεͱ͸Կ͔ Ϣʔβͷʮ՝୊ʯΛղܾ͢Δ͜ͱ • ΤϯυϢʔβͷ՝୊Λղܾ͢Δ͜ͱ • ࣾ಺Ϣʔβͷ՝୊Λղܾ͢Δ͜ͱ •
୭͔ͷ՝୊Λղܾ͢Δ͜ͱΛ ؒ઀తʹ ࢧԉ͢Δ͜ͱ 13 શͯͷۀ຿͸ʮαʔϏεʯͱଊ͑Δ͜ͱ͕Ͱ͖Δ αʔϏεՁ஋ ܦӦɺ࣮຿ ໨త Ϗδωεͷ࿩

Operation Lab ӡ༻ઃܭϥϘ σϦόϦͱ͸Կ͔ αʔϏεΛ҆ఆత߹ཧతʹఏڙ͢Δ͜ͱ • ߴ౓ͳ൓෮ੑɺ࠶ݱੑ͕ٻΊΒΕΔۀ຿׆ಈɻ • ಠࣗੑΑΓ΋҆ఆੑɺ߹ཧੑ͕Ձ஋Λ࣋ͭۀ຿׆ಈɻ •
ఆྔධՁʹΑΔ߹ཧੑݕূΛલఏͱͨ͠ۀ຿׆ಈɻ 14 શͯͷఆৗۀ຿͸ʮσϦόϦʯͱଊ͑Δ͜ͱ͕Ͱ͖Δ ΤϯδχΞϦϯάՁ஋ ੜ࢈޻ֶ खஈ ΤϯδχΞϦϯάͷ࿩

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻૊৫ʯͱ͸ 15 ໨త αʔϏεՁ஋ ܦӦɺ࣮຿ ΤϯδχΞϦϯάՁ஋ ੜ࢈޻ֶ
Ϣʔβ අ༻ʹݟ߹ͬͨ ޮՌͷ͋Δʮӡ༻ʯ खஈ αʔϏεՁ஋ Λࢧ͑Δ Ձ஋ͷఏڙ ʮαʔϏεσϦόϦʯͷઐ໳ूஂͰ͋Δɻ ୭͕ݟͯ΋ ಉ͡ʮӡ༻ʯ΁ Ϗδωεೳྗ ΤϯδχΞϦϯάೳྗ

Operation Lab ӡ༻ઃܭϥϘ ͜Ε͔Βͷʮӡ༻૊৫ʯ 16 ໨త αʔϏεՁ஋ ܦӦɺ࣮຿ ΤϯδχΞϦϯάՁ஋ ੜ࢈޻ֶ
Ϣʔβ අ༻ʹݟ߹ͬͨ ޮՌͷ͋Δʮӡ༻ʯ ୭͕ݟͯ΋ ಉ͡ʮӡ༻ʯ΁ खஈ αʔϏεՁ஋ Λࢧ͑Δ Ձ஋ͷఏڙ ͲͪΒͷՁ஋΋ॏཁ͕ͩʜʜ αʔϏεՁ஋͕ແ͍ͱʮӡ༻ʯͷଘࡏҙ͕ٛͳ͍ ར༻ऀͷʮ՝୊ʯΛղܾͰ͖ͳ͍ 9 ಠࣗ৭ ඪ४ԽɺεέʔϥϏϦςΟ Ϗδωεೳྗ ΤϯδχΞϦϯάೳྗ

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ͷʮڧΈʯͷݯઘ 17

Operation Lab ӡ༻ઃܭϥϘ ૊৫ߏ଄Ϟσϧ Ծઆ 18 1.૯߹త૊৫ θωϥϦετࢦ޲ɺ؅ঠ෼ۀܕ ಛఆͷઐ໳ੑΑΓ΋Ϗδωε্ͷ؅ঠΛॏࢹɻ
✤ ௕ॴ൚༻తͰकඋൣғ͕޿͍ ✤ ୹ॴ෇ՃՁ஋͕ෆ໌֬ɺੜ࢈ੑ͕௿Լ͠΍͍͢ɻ 2.ઐ໳త૊৫ εϖγϟϦετࢦ޲ɺઐ໳෼ۀܕ ૊৫ࣗମͷઐ໳ੑΛಛఆ্ͨ͠Ͱ૊৫Λఆٛɻ ✤ ௕ॴ෇ՃՁ஋͕໌֬Ͱɺੜ࢈ੑΛ޲্ͤ͞΍͍͢ɻ ✤ ୹ॴकඋൣғ͕ڱ͘ɺಛघੑ͕ߴ͘ɺస༻͕೉͍͠ɻ ૊৫ߏ଄ʹ͸ઐ໳ੑͷࢹ఺͔ΒͭͷλΠϓ͕͋Δɻ ೥

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ʹٻΊΒΕΔܗଶ Ծઆ 19 ઐ໳త૊৫ εϖγϟϦετࢦ޲ɺ஌ࣝ෼ۀܕ ௕ॴ෇ՃՁ஋͕໌֬Ͱɺੜ࢈ੑΛ޲্ͤ͞΍͍͢ɻ
؀ڥͷมԽʹͲ͏ద߹ͤ͞Δ͔ͱ͍͏Ϗδϣϯ΍ɺٕज़తͳݟ͕ࣝɺ ӡ༻੹೚ऀʹ͸΋ͪΖΜɺ࠷ߴٕज़੹೚ऀɺߋʹ͸ܦӦ൑அʹٻΊΒΕΔɻ අ༻ରޮՌ ੜ࢈ੑ Λݫ͘͠ٻΊΒΕΔہ໘ʹ͓͍ͯ͸ɺ ͕ݱࡏͷӡ༻૊৫ʹٻΊΒΕ͍ͯΔܗଶͱߟ͑ΒΕΔɻ ୹ॴकඋൣғ͕ڱ͘ɺಛघੑ͕ߴ͘ɺస༻͕೉͍͠఺ ͱ͍͏఺ʹ͍ͭͯ͸ɺ ͜ͷ൑அʹࢿ͢Δ৘ใू໿ʹ͍ͭͯ͸ݱ৔ʹ΋ٻΊΒΕΔɻ ೥

Operation Lab ӡ༻ઃܭϥϘ ࢀߟ૊৫ߏ଄ͷઃܭݪଇ 20 ઐ໳Խͷݪଇ • ৬຿͸ྨࣅͨ͠஌ࣝɺٕज़ɺܦݧʹΑͬͯߏ੒͞ΕΔ͜ͱɻ
ݖݶ੹೚Ұகͷݪଇ • ৬຿਱ߦ্ͷ༩͑ΒΕΔݖݶͱٻΊΒΕΔݖݶ͕Ұக͢Δ͜ͱɻ ౷੍ൣғͷݪଇ • Ұਓͷ؅ཧऀ͕౷੍Ͱ͖Δൣғʹ͸ݶք͕͋Δ͜ͱɻ ໋ྩ౷Ұੑͷݪଇ • Ұਓͷ෦Լ͸ಛఆͷҰਓͷ্͔࢘ΒͷΈ໋ྩΛड͚Δ͜ͱɻ ྫ֎ͷݪଇ • ্ڃ৬͸ఆܕۀ຿ΛݖݶҠৡ͠ɺඇఆܕۀ຿ʹूத͢Δ΂͖͜ͱɻ

Operation Lab ӡ༻ઃܭϥϘ Ϣʔβͷʮ՝୊ʯΛղܾ͢Δೳྗ αʔϏεΛ҆ఆత߹ཧతʹఏڙ͢Δೳྗ ୭͕ݟͯ΋ಉ͡ʮӡ༻ʯ΁ අ༻ʹݟ߹ͬͨޮՌͷ͋Δʮӡ༻ʯ ӡ༻૊৫ͷʮڧΈʯͷݯઘ 21 ӡ༻ݱ৔ʹ͸ɺઐ໳ूஂͱͯͭ͠ͷೳྗ͕ٻΊΒΕΔ
໨త खஈ αʔϏεՁ஋ ܦӦɺ࣮຿ ΤϯδχΞϦϯάՁ஋ ੜ࢈޻ֶ Ϗδωεͷ࿩ ΤϯδχΞϦϯάͷ࿩

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ϞσϧԾઆ ஌ࣝ෼ۀܕ 22 ࠷ߴӡ༻੹೚ऀ࠷ߴٕज़੹೚ऀ ෼໺" ઐ໳৬ νʔϜ
෼໺# ઐ໳৬ νʔϜ ෼໺$ ઐ໳৬ νʔϜ ӡ༻੹೚ऀ ܦӦ൑அ ٕज़ࢦ਑ ઐ໳ੑͷ ํ޲ௐ੔స׵ ෇ՃՁ஋໌֬ߴੜ࢈ੑ ؀ڥมԽ Ϣʔβ αʔϏε ࣮ݱ αʔϏεՁ஋ ܦӦɺ࣮຿ ΤϯδχΞϦϯάՁ஋ ੜ࢈޻ֶ

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ϞσϧԾઆ ஌ࣝ෼ۀܕ 23 ܦӦ൑அ ٕज़ࢦ਑ ઐ໳ੑͷ ํ޲ௐ੔స׵
෇ՃՁ஋໌֬ߴੜ࢈ੑ ؅ཧۀ຿ ࣮ಇۀ຿ ઐ໳ۀ຿ ΦϖϨʔληάϝϯτ Ϛωδϝϯτηάϝϯτ ΞʔΩςΫτηάϝϯτ ࠷ߴӡ༻੹೚ऀ࠷ߴٕज़੹೚ऀ ӡ༻੹೚ऀ ઐ໳ೳྗͱͯ͠ͷ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ ࣄۀܧଓΛ࣮ݱ͢Δ ׆ಈ ؀ڥมԽ Ϣʔβ αʔϏε ࣮ݱ αʔϏεՁ஋ ܦӦɺ࣮຿ ΤϯδχΞϦϯάՁ஋ ੜ࢈޻ֶ

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ʹ͓͚Δʮྫ֎ͷݪଇʯ 24 ྫ֎ͷݪଇ • ্ڃ৬͸ఆܕۀ຿ΛݖݶҠৡ͠ɺඇఆܕۀ຿ʹूத͢Δ΂͖͜ͱɻ ؅ཧۀ຿ ࣮ಇۀ຿
ઐ໳ۀ຿ ΦϖϨʔληάϝϯτ Ϛωδϝϯτηάϝϯτ ΞʔΩςΫτηάϝϯτ ઐ໳ೳྗͱͯ͠ͷ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ ࣄۀܧଓΛ࣮ݱ͢Δ ׆ಈ ఆܕۀ຿Λʮ࣮ಇۀ຿ʯ෦໳ʹҠ؅͠ɺ ʮઐ໳ۀ຿ʯʮ؅ཧۀ຿ʯ෦໳͸ඇఆܕۀ຿ʹूத͢Δ΂͖͜ͱɻ ఆৗۀ຿ ඇఆৗۀ຿

Operation Lab ӡ༻ઃܭϥϘ 25 ؅ཧۀ຿ ӡ༻૊৫ϞσϧԾઆ ஌ࣝ෼ۀܕ Ϣʔβ ΦϖϨʔληάϝϯτ Ϛωδϝϯτηάϝϯτ
ΞʔΩςΫτηάϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ ࣄۀܧଓΛ࣮ݱ͢Δ ׆ಈ αʔϏε ઐ໳ೳྗͱͯ͠ͷ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ αʔϏεՁ஋ ܦӦɺ࣮຿ ΤϯδχΞϦϯάՁ஋ ੜ࢈޻ֶ ϚωδϝϯτՁ஋ ࣌ؒɺϦιʔε ఆৗۀ຿ ඇఆৗۀ຿ ઐ໳ۀ຿ ࣮ಇۀ຿

Operation Lab ӡ༻ઃܭϥϘ 26 ΤϯδχΞϦϯάՁ஋ ϚωδϝϯτՁ஋ ௿ίετ ඇଐਓ ؅ཧۀ຿ ӡ༻૊৫ઐ໳ੑՁ஋Ϛοϓ
Ձ஋ͷ࣠ Ϣʔβ ΦϖϨʔληάϝϯτ Ϛωδϝϯτηάϝϯτ ΞʔΩςΫτηάϝϯτ ઐ໳ೳྗͱͯ͠ͷ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ ࣄۀܧଓΛ࣮ݱ͢Δ ׆ಈ ߴ෇ՃՁ஋ ݸੑ αʔϏε ΤϯδχΞϦϯάՁ஋ ੜ࢈޻ֶ ϚωδϝϯτՁ஋ ࣌ؒɺϦιʔε ఆৗۀ຿ ඇఆৗۀ຿ ࣮ಇۀ຿ ઐ໳ۀ຿

Operation Lab ӡ༻ઃܭϥϘ 27 ࣮ಇۀ຿ Ϣʔβ αʔϏε ӡ༻૊৫ઐ໳ੑՁ஋Ϛοϓ ؅ཧۀ຿ ઐ໳ۀ຿
ΤϯδχΞϦϯάՁ஋ ϚωδϝϯτՁ஋ ௿ίετ ඇଐਓ ߴ෇ՃՁ஋ ݸੑ ΤϯδχΞϦϯάՁ஋ ੜ࢈޻ֶ ϚωδϝϯτՁ஋ ࣌ؒɺϦιʔε ೥

Operation Lab ӡ༻ઃܭϥϘ ࠶͜Ε͔Βͷʮӡ༻૊৫ʯ 28 ໨త αʔϏεՁ஋ ܦӦɺ࣮຿ ΤϯδχΞϦϯάՁ஋ ੜ࢈޻ֶ
Ϣʔβ අ༻ʹݟ߹ͬͨ ޮՌͷ͋Δʮӡ༻ʯ ୭͕ݟͯ΋ ಉ͡ʮӡ༻ʯ΁ खஈ αʔϏεՁ஋ Λࢧ͑Δ Ձ஋ͷఏڙ ͲͪΒͷՁ஋΋ॏཁ͕ͩʜʜ αʔϏεՁ஋͕ແ͍ͱʮӡ༻ʯͷଘࡏҙ͕ٛͳ͍ ར༻ऀͷʮ՝୊ʯΛղܾͰ͖ͳ͍ 9 ಠࣗ৭ ඪ४ԽɺεέʔϥϏϦςΟ Ϗδωεೳྗ ΤϯδχΞϦϯάೳྗ ೥

Operation Lab ӡ༻ઃܭϥϘ 29 ࣮ಇۀ຿ Ϣʔβ ΦϖϨʔληάϝϯτ Ϛωδϝϯτηάϝϯτ ΞʔΩςΫτηάϝϯτ ઐ໳ೳྗͱͯ͠ͷ
ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ ࣄۀܧଓΛ࣮ݱ͢Δ ׆ಈ αʔϏε ӡ༻૊৫ઐ໳ੑՁ஋Ϛοϓͷٯߦੑ αʔϏεՁ஋͕ແ͍ͱʮӡ༻ʯͷଘࡏҙ͕ٛͳ͍ αʔϏεՁ஋ ؅ཧۀ຿ ઐ໳ۀ຿ αʔϏεՁ஋ Ϣʔβ ͔Βԕ͍ Ϣʔβ ʹ͍ۙ αʔϏεՁ஋ ܦӦɺ࣮຿ ۀ຿ίΞ ೥

Operation Lab ӡ༻ઃܭϥϘ 30 ؅ཧۀ຿ ӡ༻૊৫ઐ໳ੑ෼୲ͷຊ࣭ Ϣʔβ ΦϖϨʔληάϝϯτ Ϛωδϝϯτηάϝϯτ ΞʔΩςΫτηάϝϯτ
ઐ໳ೳྗͱͯ͠ͷ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ ࣄۀܧଓΛ࣮ݱ͢Δ ׆ಈ αʔϏε ΤϯδχΞϦϯάՁ஋ ੜ࢈޻ֶ ϚωδϝϯτՁ஋ ࣌ؒɺϦιʔε αʔϏεՁ஋ ܦӦɺ࣮຿ Ͳ͕͜Ғ͍ͱ͍͏਎෼੍౓Ͱ͸ͳ͘໾ׂͷҧ͍ ۀ຿ίΞ ఆৗۀ຿ ඇఆৗۀ຿ ࣮ಇۀ຿ ઐ໳ۀ຿

Operation Lab ӡ༻ઃܭϥϘ 31 Ϛωδϝϯτηάϝϯτ ΞʔΩςΫτηάϝϯτ Ϣʔβ ΦϖϨʔληάϝϯτ αʔϏε ࡾݱओٛ
ݱ৔ɺݱ෺ɺݱ࣮ αʔϏεՁ஋ ؅ཧۀ຿ ઐ໳ۀ຿ αʔϏεՁ஋ Ϣʔβ ʹ͍ۙ αʔϏεՁ஋ ܦӦɺ࣮຿ ۀ຿ίΞ ݱ৔Ͱɺݱ෺Λ֬ೝ͠ɺ ݱ࣮Λೝࣝͯ͠Δ͔? ࣄۀܧଓΛ࣮ݱ͢Δ ׆ಈ ઐ໳ೳྗͱͯ͠ͷ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ Ή͠Ζ࠷ॏཁࢹ͞ΕΔ΂͖͸ʮ࣮ಇۀ຿ʯ ఆৗۀ຿ ࣮ಇۀ຿

Operation Lab ӡ༻ઃܭϥϘ 32 Ϛωδϝϯτηάϝϯτ ΞʔΩςΫτηάϝϯτ Ϣʔβ ΦϖϨʔληάϝϯτ αʔϏε ࡾݱओٛͷҙຯ͢Δͱ͜Ζ
Ծઆ αʔϏεՁ஋ ؅ཧۀ຿ ઐ໳ۀ຿ αʔϏεՁ஋ Ϣʔβ ʹ͍ۙ αʔϏεՁ஋ ܦӦɺ࣮຿ ۀ຿ίΞ ݱ৔Ͱɺݱ෺Λ֬ೝ͠ɺ ݱ࣮Λೝࣝͯ͠Δ͔? ࣮ಇۀ຿Ҏ֎͸ɺ࣮͸ࢭ·ͬͯ΋Ϗδωε͸ࢮͳͳ͍ ࣄۀܧଓΛ࣮ݱ͢Δ ׆ಈ ఆৗۀ຿ ࣮ಇۀ຿ ͕͜͜ࢭ·Ε͹ Ϗδωε͸ࢮ͵

Operation Lab ӡ༻ઃܭϥϘ 33 ؅ཧۀ຿ ઐ໳ۀ຿ ࡾݱओٛͷҙຯ͢Δͱ͜Ζ Ծઆ Ϣʔβ ΦϖϨʔληάϝϯτ
Ϛωδϝϯτηάϝϯτ ΞʔΩςΫτηάϝϯτ ࣄۀܧଓΛ࣮ݱ͢Δ ׆ಈ αʔϏε ݱ৔ܦݧͷແ͍ਓ͕ ΋ͨΒࠞ͢ཚ ࣮ಇۀ຿ͷઙ͍ਓ͕؅ཧۀ຿ɺઐ໳ۀ຿Λ΍ΔϦεΫ͸ඇৗʹߴ͍ ਓ͸ɺܦݧͷແ͍ൣғʹରͯ͠ɺ૝૾Λٴ΅͢͜ͱ͸Ͱ͖ͳ͍ ઐ໳ۀ຿ͷܦݧͷແ͍ਓ͕࡞Δπʔϧ΋ಉ༷ʹ ఆৗۀ຿ ࣮ಇۀ຿ ͕͜͜ࢭ·Ε͹ Ϗδωε͸ࢮ͵

Operation Lab ӡ༻ઃܭϥϘ 34 Ϣʔβ ΦϖϨʔληάϝϯτ αʔϏε ࡾݱओٛͷҙຯ͢Δͱ͜Ζ Ծઆ αʔϏεՁ஋
αʔϏεՁ஋ Ϣʔβ ʹ͍ۙ αʔϏεՁ஋ ܦӦɺ࣮຿ ۀ຿ίΞ ࣮ಇ෦໳͸ɺࣗࣾαʔϏεͰ࠷େͷཧղऀ͔ ࣄۀܧଓΛ࣮ݱ͢Δ ׆ಈ ఆৗۀ຿ ࣮ಇۀ຿ ࣮ಇ෦໳͸ࣗ෼ୡͷαʔϏεΛ ೔ʑར༻͍ͯ͠Δ͔? ݱ৔Ͱɺݱ෺Λ֬ೝ͠ɺ ݱ࣮Λೝࣝͯ͠Δ͔? Ϣʔβࢹ఺Ͱ ࣗࣾαʔϏεར༻ͯ͠·͔͢

Operation Lab ӡ༻ઃܭϥϘ 35 ϚωδϝϯτՁ஋ ΤϯδχΞϦϯάՁ஋ ΞʔΩςΫτηάϝϯτ Ϣʔβ ΦϖϨʔληάϝϯτ αʔϏε
ӡ༻૊৫ͷʮڧΈʯͷݯઘ αʔϏεՁ஋ αʔϏεՁ஋ Ϣʔβ ʹ͍ۙ αʔϏεՁ஋ ܦӦɺ࣮຿ ۀ຿ίΞ ࣄۀܧଓΛ࣮ݱ͢Δ ׆ಈ ؅ཧۀ຿ Ϛωδϝϯτηάϝϯτ ઐ໳ೳྗͱͯ͠ͷ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ ఆৗۀ຿ ඇఆৗۀ຿ ࣮ಇۀ຿ ઐ໳ۀ຿ ࣮ಇۀ຿ͷܦݧ๛෋ͳਓ͕ ओମతʹؔ༩͢΂͖ ΤϯδχΞϦϯάՁ஋ ੜ࢈޻ֶ ϚωδϝϯτՁ஋ ࣌ؒɺϦιʔε

Operation Lab ӡ༻ઃܭϥϘ ·ͱΊӡ༻૊৫ͷʮڧΈʯͷݯઘ 36 ઐ໳Խͷݪଇ • ৬຿͸ྨࣅͨ͠஌ࣝɺٕज़ɺܦݧʹΑͬͯߏ੒͞ΕΔ͜ͱɻ
ྫ֎ͷݪଇ • ఆܕۀ຿Λʮ࣮ಇۀ຿ʯ෦໳ʹҠ؅͠ɺʮઐ໳ۀ຿ʯʮ؅ཧۀ ຿ʯ෦໳͸ඇఆܕۀ຿ ྫ֎ ʹूத͢Δ΂͖͜ͱɻ ؅ཧ෦໳ɺઐ໳෦໳͕࣮ಇܦݧ๛෋Ͱ͋Δ͜ͱ • ࣮ಇۀ຿ܦݧͷ๛෋ͳਓ͕ɺ؅ཧ෦໳ͱઐ໳෦໳Ͱओମతʹ׆ಈ ✓ ࣮ಇ෦໳͕αʔϏεՁ஋ͱࣄۀܧଓΛ࣮ݱ • αʔϏεՁ஋޲্׆ಈͱࣄۀܧଓΛಉ࣌ʹ࣮ݱͰ͖Δ͜ͱɻ • ࣗࣾαʔϏε࠷େͷཧղऀ͔

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ͷઃܭ͸Ͳ͏͋Δ΂͖͔ 37

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ͷઃܭ͸Ͳ͏͋Δ΂͖͔ ڧΈͷ࣮ݱ 38 ઐ໳Խͷݪଇ • ৬຿͸ྨࣅͨ͠஌ࣝɺٕज़ɺܦݧʹΑͬͯߏ੒͞ΕΔ͜ͱɻ
ྫ֎ͷݪଇ • ఆܕۀ຿Λʮ࣮ಇۀ຿ʯ෦໳ʹҠ؅͠ɺʮઐ໳ۀ຿ʯʮ؅ཧۀ ຿ʯ෦໳͸ඇఆܕۀ຿ ྫ֎ ʹूத͢Δ΂͖͜ͱɻ ؅ཧ෦໳ɺઐ໳෦໳͕࣮ಇܦݧ๛෋Ͱ͋Δ͜ͱ • ࣮ಇۀ຿ܦݧͷ๛෋ͳਓ͕ɺ؅ཧ෦໳ͱઐ໳෦໳Ͱओମతʹ׆ಈ ✓ ࣮ಇ෦໳͕αʔϏεՁ஋ͱࣄۀܧଓΛ࣮ݱ • αʔϏεՁ஋޲্׆ಈͱࣄۀܧଓΛಉ࣌ʹ࣮ݱͰ͖Δ͜ͱɻ • ࣗࣾαʔϏε࠷େͷཧղऀ͔

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ͷઃܭ͸Ͳ͏͋Δ΂͖͔ 39 ઐ໳Խͷݪଇ • ৬຿͸ྨࣅͨ͠஌ࣝɺٕज़ɺܦݧʹΑͬͯߏ੒͞ΕΔ͜ͱɻ ࣄۀܧଓΛ࣮ݱ͢Δ
׆ಈ ࣮ಇۀ຿ ؅ཧۀ຿ ΦϖϨʔληάϝϯτ Ϛωδϝϯτηάϝϯτ ΞʔΩςΫτηάϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ ઐ໳ೳྗͱͯ͠ͷ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ઐ໳ۀ຿

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ͷઃܭ͸Ͳ͏͋Δ΂͖͔ 40 ఆৗۀ຿ ඇఆৗۀ຿ ྫ֎ͷݪଇ •
ఆܕۀ຿Λʮ࣮ಇۀ຿ʯ෦໳ʹҠ؅͠ɺʮઐ໳ۀ຿ʯʮ؅ཧۀ ຿ʯ෦໳͸ඇఆܕۀ຿ ྫ֎ ʹूத͢Δ΂͖͜ͱɻ ࣄۀܧଓΛ࣮ݱ͢Δ ׆ಈ ࣮ಇۀ຿ ؅ཧۀ຿ ΦϖϨʔληάϝϯτ Ϛωδϝϯτηάϝϯτ ΞʔΩςΫτηάϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ ઐ໳ೳྗͱͯ͠ͷ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ઐ໳ۀ຿

Operation Lab ӡ༻ઃܭϥϘ 41 ӡ༻ۀ຿ͷ෼ྨ खॱॻ ൃੜ༧ଌ ൃੜىҼ ఆ࣌࡞ۀ ༗
ܭըϕʔε ಺෦ ਃ੥࡞ۀ ༗ ࣮੷ϕʔε ֎෦ Πϯγσϯτ ༗ ෆՄೳ ֎෦ ΠϨΪϡϥʔ ແ ෆՄೳ ֎෦ ఆ࣌࡞ۀ ਃ੥࡞ۀ ۓٸ࡞ۀ ଐਓ࡞ۀ ߴ౓ ॳา ఆ ৗ ඇ ఆ ৗ ෳࣜ฽هͷΑ͏ʹɺܗࣜతͳ൑அͰ෼ྨ ఆৗۀ຿ ඇఆৗۀ຿

Operation Lab ӡ༻ઃܭϥϘ 42 ৄࡉ͸ʮ࡞ۀΧλϩάʯͰݕࡧ͢Δͱ

Operation Lab ӡ༻ઃܭϥϘ 43 ܭըʹै͍ఆ࣌ʹ࣮ࢪ͢Δ࡞ۀ ఆৗӡ༻ ൃੜ༧ଌ Մೳ มಈཁҼ ಺෦
खॱԽ Մೳ ฏ४Խ Մೳ ܭը ϕʔε ఆ࣌࡞ۀ ࠷΋҆ఆӡ༻͕༰қͰɺলϦιʔεͰߴ඼࣭Խ͠΍͍͢ɻ ӡ༻૊৫ͷ࠷େϘϦϡʔϜྖҬ εΩϧ ௿

Operation Lab ӡ༻ઃܭϥϘ 44 ఆৗखॱʹैͬͨਃ੥࡞ۀ มಈཁҼ ֎෦ ࣮੷ ϕʔε खॱԽ
Մೳ ฏ४Խ Մೳ εΩϧ ௿ ਃ੥࡞ۀ ఆ࣌࡞ۀʹ͍࣍Ͱ҆ఆӡ༻͕༰қͰɺ লϦιʔεͰߴ඼࣭Խ͠΍͍͢ɻ ӡ༻૊৫ʹͱͬͯఆ࣌࡞ۀΛฒͿೋେྖҬɻ *5*-Ͱݴ͏ʮϦΫΤετϑϧϑΟϧϝϯτʯ ܰඍͳมߋ ʹ͍ۙ ఆৗӡ༻ ൃੜ༧ଌ Մೳ

Operation Lab ӡ༻ઃܭϥϘ 45 ֤छτϥϒϧ΁ͷରԠ ඇఆৗӡ༻ ൃੜ༧ଌ ෆՄೳ มಈཁҼ ֎෦
खॱԽ Մೳ ฏ४Խ ෆՄೳ εΩϧ த ۓٸ࡞ۀ ຊདྷ͸ൃੜθϩ͕๬·͍͠࡞ۀɻ ਝ଎ੑͱ࣮֬ੑ͕ٻΊΒΕɺͦͷ࣮ݱͷͨΊʹઃܭ෦ ໳΁ͷత֬ͳϑΟʔυόοΫ΋ظ଴͞ΕΔॏཁ෼໺ɻ

Operation Lab ӡ༻ઃܭϥϘ 46 खॱԽ͞Ε͍ͯͳ͍ಥൃґཔͳͲ खॱԽ ෆՄೳ ଐਓ࡞ۀ (ઐ໳࡞ۀ) ඇఆৗӡ༻
ൃੜ༧ଌ ෆՄೳ มಈཁҼ ֎෦ ฏ४Խ ෆՄೳ εΩϧ த ࣄۀܧଓੑʹӨڹͷ͋Δ ຊདྷආ͚Δ΂͖ ʮଐਓԽʯͱ ଞਓ͕ਅࣅͰ͖ͳ͍ઐ໳ੑ΁ͷظ଴ʹΑΔʮઐ໳Խʯ͸ ࣅ͍ͯΔͷͰࠞಉͯ͠͸͍͚ͳ͍ɻ ଐਓԽͷԹচͱͳ͓ͬͯΓɺӡ༻ݱ৔ͷߴෛՙ͓Αͼ Ϧιʔεফඅͷ࠷େཁҼɻ

Operation Lab ӡ༻ઃܭϥϘ 47 ෼ੳ ج൫੔උ ఆৗӡ༻ ඇఆৗӡ༻ ৘ใ ؅ཧ
ཁһ ؅ཧ ༧ࢉ ؅ཧ ӡ༻ۀ຿ͷશମ૾ ଐਓ࡞ۀ ۓٸ࡞ۀ ਃ੥࡞ۀ ఆ࣌࡞ۀ See Plan ࣮ಇۀ຿ ઐ໳ۀ຿ ؅ཧۀ຿ Do ۀ຿ίΞ

Operation Lab ӡ༻ઃܭϥϘ 48 ؅ཧۀ຿ ؅ཧۀ຿ ӡ༻ʹؔ࿈͢Δ৘ใ΍ ഔମͷ؅ཧ࡞ۀ ෺඼ͷ؅ཧ΋ؚΉɻ
৘ใ؅ཧ ༧ࢉ؅ཧ ཁһ؅ཧ ӡ༻ʹؔ࿈͢Δཁ һͷ؅ཧ࡞ۀ γϑτ؅ཧɺӡ༻ ҕୗΛؚΉ ӡ༻ʹؔ࿈͢Δ ༧ࢉίετͷ ؅ཧ࡞ۀ ઐ໳ೳྗͱͯ͠ͷϦιʔεϚωδϝϯτ ద੾ͳλΠϜϚωδϝϯτ ࣌ؒ؅ཧ ༧ఆ؅ཧɺਐḿ؅ཧ ૯޻਺؅ཧ

Operation Lab ӡ༻ઃܭϥϘ ӡ༻ʹ͓͚ΔϚωδϝϯτͱ͸ • ೺Ѳͯ͠ • ൑அͯ͠ • ੍ޚ͢Δ͜ͱ
49

Operation Lab ӡ༻ઃܭϥϘ 50 ෼ੳ ج൫੔උ ઐ໳ۀ຿ͷશମ૾ See Plan ࣮ಇۀ຿
ઐ໳ۀ຿ Do

Operation Lab ӡ༻ઃܭϥϘ 51 ෼ੳ ج൫੔උ ఆৗӡ༻ ඇఆৗӡ༻ ৘ใ ؅ཧ
ཁһ ؅ཧ ༧ࢉ ؅ཧ ӡ༻ۀ຿ͷશମ૾ ·ͱΊ ଐਓ࡞ۀ ۓٸ࡞ۀ ਃ੥࡞ۀ ఆ࣌࡞ۀ See Plan ઐ໳ۀ຿ ؅ཧۀ຿ Do

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ͷઃܭ͸Ͳ͏͋Δ΂͖͔ 52 ؅ཧ෦໳ɺઐ໳෦໳͕࣮ಇܦݧ๛෋Ͱ͋Δ͜ͱ • ࣮ಇۀ຿ܦݧͷ๛෋ͳਓ͕ɺ؅ཧ෦໳ͱઐ໳෦໳Ͱओମతʹ׆ಈ ࣄۀܧଓΛ࣮ݱ͢Δ
׆ಈ ࣮ಇۀ຿ ؅ཧۀ຿ ΦϖϨʔληάϝϯτ Ϛωδϝϯτηάϝϯτ ΞʔΩςΫτηάϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ ઐ໳ೳྗͱͯ͠ͷ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ઐ໳ۀ຿ ݱ৔Ͱɺݱ෺Λ֬ೝ͠ɺ ݱ࣮Λೝࣝͯ͠Δ͔?

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ͷઃܭ͸Ͳ͏͋Δ΂͖͔ ϓϥεЋ 53 ࣮ಇ෦໳͕αʔϏεՁ஋ͱࣄۀܧଓΛ࣮ݱ • αʔϏεՁ஋޲্׆ಈͱࣄۀܧଓΛಉ࣌ʹ࣮ݱͰ͖Δ͜ͱɻ •
ࣗࣾαʔϏε࠷େͷཧղऀΛɺ͖ͪΜͱධՁͰ͖Δ࢓૊Έ ࣄۀܧଓΛ࣮ݱ͢Δ ׆ಈ ࣮ಇۀ຿ ؅ཧۀ຿ ΦϖϨʔληάϝϯτ Ϛωδϝϯτηάϝϯτ ΞʔΩςΫτηάϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ ઐ໳ೳྗͱͯ͠ͷ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ઐ໳ۀ຿ ݱ৔Ͱɺݱ෺Λ֬ೝ͠ɺ ݱ࣮Λೝࣝͯ͠Δ͔? Ϣʔβࢹ఺Ͱ ࣗࣾαʔϏε ར༻ͯ͠·͔͢

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ͷઃܭͷྫ 54

Operation Lab ӡ༻ઃܭϥϘ 55 ࣮ಇۀ຿ ۀ຿ίΞ Ϣʔβ αʔϏε ӡ༻૊৫ઐ໳ੑՁ஋Ϛοϓ ؅ཧۀ຿
ઐ໳ۀ຿

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ͷઃܭྫ 56 ࣄۀܧଓΛ࣮ݱ͢Δ ׆ಈ ࣮ಇۀ຿ ؅ཧۀ຿ ΦϖϨʔληάϝϯτ
Ϛωδϝϯτηάϝϯτ ΞʔΩςΫτηάϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ ઐ໳ೳྗͱͯ͠ͷ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ઐ໳ۀ຿ εϐʔυ ϢʔβϏϦςΟ εέʔϥϏϦςΟ ௿ίετ ઐ໳ೳྗͱͯ͠ͷϦιʔεϚωδϝϯτ ద੾ͳλΠϜϚωδϝϯτ • ೺Ѳͯ͠ • ൑அͯ͠ • ੍ޚ͢Δ͜ͱ ߴ౓ͳٕज़ྗ ઃܭྗ ࣮૷ྗ ઌਐతͳௐࠪݚڀೳྗ ෇ՃՁ஋ΛੜΈग़͢ྗ ඼࣭ධՁྗ ઐ໳ੑͷ࣠ • ೺Ѳͤ͞Δ͜ͱ • ൑அͤ͞Δ͜ͱ • ੍ޚͤ͞Δ͜ͱ

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ͷઃܭྫ ࣮ಇۀ຿ 57 ࣄۀܧଓΛ࣮ݱ͢Δ ׆ಈ ࣮ಇۀ຿ ΦϖϨʔληάϝϯτ
εϐʔυ ϢʔβϏϦςΟ εέʔϥϏϦςΟ ௿ίετ ઐ໳ੑͷ࣠ • ೺Ѳͤ͞Δ͜ͱ • ൑அͤ͞Δ͜ͱ • ੍ޚͤ͞Δ͜ͱ ؂ࢹνʔϜ αʔϏε؂ࢹ ݕ஌௨஌ɺ৘ใऩू αʔϏεσεΫ ΧελϚରԠ ॳಈରԠ ػثఆܕૢ࡞ ͷઐ໳৬ ઐ໳ରԠνʔϜ ෮چରԠ ઐ໳෼໺ରԠ ސ٬ରԠͱཁ๬೺Ѳ ͷઐ໳৬ ਖ਼͍͠ঢ়گ೺Ѳͱ৘ใ఻ୡ ͷઐ໳৬

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ͷઃܭྫ ઐ໳ۀ຿ 58 ΞʔΩςΫτηάϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ ઐ໳ۀ຿
ߴ౓ͳٕज़ྗ ઃܭྗ ࣮૷ྗ ઌਐతͳௐࠪݚڀೳྗ ෇ՃՁ஋ΛੜΈग़͢ྗ ඼࣭ධՁྗ ઐ໳ੑͷ࣠ ߴ౓ରԠνʔϜ ߴ౓ରԠɺ໰୊؅ཧ վળఏҊɺ࣮૷ಋೖ ӡ༻ઃܭνʔϜ ӡ༻ઃܭɺ෼ੳ վળཱҊ ؀ڥ࠷దԽ ͷ্ڃઐ໳৬ ࣮૷ղੳ ͷ্ڃઐ໳৬

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ͷઃܭྫ ؅ཧۀ຿ 59 ؅ཧۀ຿ Ϛωδϝϯτηάϝϯτ ઐ໳ೳྗͱͯ͠ͷ ϦιʔεϚωδϝϯτ
λΠϜϚωδϝϯτ ઐ໳ೳྗͱͯ͠ͷϦιʔεϚωδϝϯτ ద੾ͳλΠϜϚωδϝϯτ • ೺Ѳͯ͠ • ൑அͯ͠ • ੍ޚ͢Δ͜ͱ ઐ໳ੑͷ࣠ ؅ཧνʔϜ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ӡ༻੹೚ऀ ҙࢥܾఆҙࢥදࣔ ͷઐ໳৬ ϦιʔεϚωδϚϯτ ͷઐ໳৬

Operation Lab ӡ༻ઃܭϥϘ ؂ࢹνʔϜ αʔϏε؂ࢹ ݕ஌௨஌ɺ৘ใऩू ઐ໳ରԠνʔϜ ෮چରԠ ઐ໳෼໺ରԠ ߴ౓ରԠνʔϜ
ߴ౓ରԠɺ໰୊؅ཧ վળఏҊɺ࣮૷ಋೖ αʔϏεσεΫ ΧελϚରԠ ॳಈରԠ ؅ཧνʔϜ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ӡ༻੹೚ऀ ؍࡯ ґཔ ۀ຿ઃܭ ఆৗۀ຿ ඇఆৗۀ຿ ࢦ਑ද໌ Ͳ͕͜Ғ͍ͱ͍͏਎෼੍౓ Ͱ͸ͳ͘໾ׂͷҧ͍ ϑ ϩ ϯ τ Τ ϯ υ ۀ຿ίΞ ӡ༻ઃܭνʔϜ ӡ༻ઃܭɺ෼ੳ վળཱҊ ۀ຿ࢧԉ ސ٬ͷظ଴ ܦӦ૚ͷظ଴ νʔϜ ϩʔϧϞσϧ 60

Operation Lab ӡ༻ઃܭϥϘ ؂ࢹνʔϜ αʔϏε؂ࢹ ݕ஌௨஌ɺ৘ใऩू αʔϏεσεΫ ΧελϚରԠ ॳಈରԠ ؍࡯
ґཔ ϑ ϩ ϯ τ Τ ϯ υ ܦӦ૚ͷظ଴ ސ٬ͷظ଴ ઐ໳ରԠνʔϜ ෮چରԠ ઐ໳෼໺ରԠ ߴ౓ରԠνʔϜ ߴ౓ରԠɺ໰୊؅ཧ վળఏҊɺ࣮૷ಋೖ ؅ཧνʔϜ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ӡ༻੹೚ऀ ӡ༻ઃܭνʔϜ ӡ༻ઃܭɺ෼ੳ վળཱҊ ࢦ਑ද໌ ໾ׂ෼୲ͯ͠ʮظ଴ʯΛͭͳ͙ࣄ͕େࣄ 61

Operation Lab ӡ༻ઃܭϥϘ ཧ૝ͷΦϖϨʔγϣϯηϯλʔ૾ 62

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ݱ৔ͷཧ૝ʯͱ͸ 63 ӡ༻ݱ৔ͷظ଴ ‣ αʔϏεͷ҆ఆ ࣾձج൫ʹ૬Ԡ͍҆͠ఆӡ༻ɻ ‣
ۀ຿ෛՙͷฏ४Խ ͏·͘ۀ຿͕ճΔӡ༻ݱ৔ɻ ‣ӡ༻ʹର͢ΔධՁͷదਖ਼Խ దਖ਼ͳར५ΛੜΉݱ৔ͱɺద੾ʹධՁ͞ΕΔཁһɻ ܦӦऀɾϢʔβͷظ଴ ‣ αʔϏεͷ҆ఆ ࣾձج൫ʹ૬Ԡ͍҆͠ఆӡ༻ɻ ‣ αʔϏεͷඅ༻ରޮՌ ίετʹݟ߹ͬͨϓϩϑΟοτɻ ‣ αʔϏεͷϓϥεЋ ظ଴Λ௒͑ΔϕωϑΟοτɻ ʮ҆ఆͨ͠ӡ༻ʯͷ࣮ݱ ʮָͳӡ༻ʯͷ࣮ݱ ʮՔ͙ӡ༻ʯͷ࣮ݱ ཧ૝ͷΦϖϨʔγϣϯηϯλʔ΁

Operation Lab ӡ༻ઃܭϥϘ ཧ૝ͷΦϖϨʔγϣϯηϯλʔͷΠϝʔδ 64 ʮ҆ఆͨ͠ӡ༻ʯͷ࣮ݱ ʮָͳӡ༻ʯͷ࣮ݱ ʮՔ͙ӡ༻ʯͷ࣮ݱ ϠϚτͷ؋ڮΠϝʔδ NASAͷ
ηϯλʔΠϝʔδ ཧ૝ͷΦϖϨʔγϣϯηϯλʔ΁

Operation Lab ӡ༻ઃܭϥϘ αʔϏεӡ༻޻ఔԾઆ ӡ༻ۀ຿ϓϩηε͕޻৔ͷ੡଄޻ఔͱۙࣅͳΒ͹ ׆ಈج४ݪՁܭࢉ΍಺෦ৼସ੍౓ͷ׆༻ʹΑΓ ʮӡ༻ͷඅ༻ରޮՌʯ͕આ໌ՄೳʹͳΔ (Ծઆ) 65 inboundͷܗ͕ࣜඪ४Խ͞Ε͓ͯΓɺ
outbound͔Βͷग़ྗ͕ن֨Խ͞Ε͍ͯΔ ඪ४Խ͞Εͨӡ༻ۀ຿ϓϩηε͸ɺ ޻৔Ͱͷ੡଄޻ఔͱۙࣅ͍ͯ͠Δ (Ծઆ) ཧ૝ͷΦϖϨʔγϣϯηϯλʔ΁

Operation Lab ӡ༻ઃܭϥϘ ӡ༻࡞ۀΛʮ޻ఔʯͱͯ͠ଊ͑Δ 66 جຊ ઃܭ Step1 ։ ࢝
ػೳ ઃܭ Step2 ৄࡉ ઃܭ Step3 ίʔσΟϯά Step4 ςετ Step5 ׬ ੒ αʔϏε ޻ఔ Step1 ։ ࢝ αʔϏε ޻ఔ Step2 αʔϏε ޻ఔ Step3 αʔϏε ޻ఔ Step4 αʔϏε ޻ఔ Step5 ఏ ڙ ϓϩάϥϜ։ൃͱӡ༻ͷ޻ఔ͸ࣅ͍ͯΔ લॲཧ inbound ຊ࡞ۀ ޙॲཧ outbound ʮύΠϓͰͭͳ͍Ͱ͍Δʯͱߟ͑Ε͹ۃΊͯʮUNIXతʯ ཧ૝ͷΦϖϨʔγϣϯηϯλʔ΁

Operation Lab ӡ༻ઃܭϥϘ ࣗ෼ୡͷϦιʔεͱڧΈΛυΩϡϝϯτʹදݱ͢Δ 67 ࡞ ۀ Χ λ ϩ
ά α ʔ Ϗ ε Χ λ ϩ ά ϦιʔεΧλϩά ӡ༻ϑϩʔ ϥΠϒϥϦ ৘ใ ཁһ ༧ࢉ Operator User ཧ૝ͷΦϖϨʔγϣϯηϯλʔ΁ ਃ੥(ґཔ) ΨΠυϚχϡΞϧ ࡞ۀ खॱϚχϡΞϧ

Operation Lab ӡ༻ઃܭϥϘ ӡ༻ϑϩʔ ϥΠϒϥϦ logger Select API getter transformer
putter dispatcher inbound outbound monitor User Interface Update API Create API ﬁlter trigger / batch Delete API validator analyzer ӡ༻ϑϩʔͷΞʔΩςΫνϟ 68 ཧ૝ͷΦϖϨʔγϣϯηϯλʔ΁

Operation Lab ӡ༻ઃܭϥϘ Ϟϊ ઃܭ ώτ ઃܭ Χω ઃܭ ܰշͰࣄۀܧଓੑͷ͋Δӡ༻૊৫ͷߏ଄Խ
؅ཧձܭʹجͮ͘ӡ༻Ձ஋ͷߏ଄Խ ՊֶతͳଌఆධՁʹجͮ͘ӡ༻඼࣭ͷߏ଄Խ ϦιʔεΧλϩά ৘ใ ཁһ ༧ࢉ ӡ༻ϦιʔεͷΞʔΩςΫνϟ 69 ཧ૝ͷΦϖϨʔγϣϯηϯλʔ΁

Operation Lab ӡ༻ઃܭϥϘ ӡ༻ΞʔΩςΫνϟʹٻΊΒΕΔ΋ͷ 70 ‣ ૄ݁߹ 6/*9ͷ఩ֶΧελϚΠβϒϧ ‣
ҰͭͷࣄΛ্खʹ΍ΔϓϩμΫτɺ৽ن௥Ճͷ࢓૊Έɺଞ૊৫ͱͷ૬ޓ઀ଓɻ ‣ Ӭଓత ࣄۀܧଓੑ঎༻੡඼ʹඇґଘ ‣ ࡂ֐ʹڧ͘ɺϕϯμʔϩοΫΠϯ͞Ε͓ͯΒͣɺઃܭࣗମ͕Ҿ͖ܧ͗Մೳɻ ‣ ϑϨʔϜϫʔΫ ՊֶతΤϯδχΞϦϯά ‣ ཧ࿦ͱ࣮ફɻ࠶ݱੑ ͍͍ͨͯͷਓ͕࣮ફͰ͖Δ͜ͱ ͷॏࢹɻ൓෮ੑ ఆظత ͳ୨Է͠ͳͲܧଓ͢ΔͨΊͷ࢓૊Έ ͷ࣮ݱɻ ཧ૝ͷΦϖϨʔγϣϯηϯλʔ΁

Operation Lab ӡ༻ઃܭϥϘ ӡ༻ΞʔΩςΫτͷϛογϣϯ 71 ۀ຿ͷߏ଄Խ ӡ༻ͷߏ଄Λ໌֬ʹ͢Δɻ ظ଴ͷ٬؍Խ ӡ༻඼࣭Λఆٛ͢Δɻ
࣮੷ͷଌఆԽ ӡ༻࣮੷ΛσʔλʹޠΒͤΔɻ ӡ༻ݱ৔ͷ೔ৗ׆ಈΛʮܧଓతʯʹʮܭଌʯ͠ ʮৼΓฦΔʯͨΊͷ࢓૊ΈΛߏங͢Δɻ ཧ૝ͷΦϖϨʔγϣϯηϯλʔ΁

Operation Lab ӡ༻ઃܭϥϘ ӡ༻ΞʔΩςΫτʹඞཁͳ஌ࣝ 72 ΦϒδΣΫτࢦ޲෼ੳ Χωͷ஌ࣝ Ϟϊͷ஌ࣝ ώτͷ஌ࣝ ཧ૝ͷΦϖϨʔγϣϯηϯλʔ΁

Operation Lab ӡ༻ઃܭϥϘ ΦϒδΣΫτࢦ޲෼ੳͷ஌ࣝ 73 ώτϞϊ ΦϒδΣΫτ ͕ɺ ૬ޓʹϝοηʔδͰձ࿩͢Δɺ Ұ࿈ͷ૬ޓ࡞༻Λ೺Ѳදݱ͢Δ΋ͷɻ
˞ݸਓతͳҙ༁Ͱ͢ ந৅Խೳྗॏཁ ཧ૝ͷΦϖϨʔγϣϯηϯλʔ΁

Operation Lab ӡ༻ઃܭϥϘ Χωͷ஌ࣝ 74 ‣ ฽ه *5ͷ૆ઌɻੈք࠷ݹͷγεςϜͰ΋͋Δɻ ‣
ࡒ຿ձܭ ‣ ؅ཧձܭ ‣ *'34 ࠃࡍձܭج४ͷ͏ͪࢿ࢈ෛ࠴Ξϓϩʔν ཧ૝ͷΦϖϨʔγϣϯηϯλʔ΁

Operation Lab ӡ༻ઃܭϥϘ Ϟϊͷ஌ࣝ 75 ‣ ੜ࢈޻ֶ ೥Ҏ্ͷྺ࢙ ‣
ιϑτ΢ΣΞ޻ֶ ඼࣭ͷߟ͑ํ ‣ 8FCΞϓϦέʔγϣϯϑϨʔϜϫʔΫ 3BJMT ‣ *BB4 "84͘͞ΒͷΫϥ΢υɺ714 ‣ εϚʔτϑΥϯ ‣ σεΫτοϓࣗಈԽ 7#"ͳͲ ‣ %ϓϦϯλ ཧ૝ͷΦϖϨʔγϣϯηϯλʔ΁

Operation Lab ӡ༻ઃܭϥϘ ώτͷ஌ࣝ 76 ‣ ܦӦֶશൠ ‣ ܦӦֶࣗମ͸ओ؍తཁૉ͕ڧ͍ɻ ‣
ΦϨ͸͜͏ࢥ͏ɺʹର͢Δ൷ධ΍ࣄྫݚڀ͕த৺ ‣ Ͱ΋ɺܾͯ͠ແବͳٞ࿦Ͱ͸ͳ͍΋ͷ΋ଟ͍ɻ ‣ ྫ͑͹ɺ૊৫ӡӦ΍ੜ࢈ੑ޲্ͳͲɻ ೉͍͠ͷ͸ɺฉ͘ଆͷίϯσΟγϣϯʹΑͬͯɺ ड͚औΓํ͕มΘͬͯ͠·͏͜ͱ ܦݧ͋Γ ཧ૝ͷΦϖϨʔγϣϯηϯλʔ΁

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫࿦·ͱΊ 77

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ͷઃܭ͸Ͳ͏͋Δ΂͖͔ 78 ઐ໳Խͷݪଇ • ৬຿͸ྨࣅͨ͠஌ࣝɺٕज़ɺܦݧʹΑͬͯߏ੒͞ΕΔ͜ͱɻ ࣄۀܧଓΛ࣮ݱ͢Δ
׆ಈ ࣮ಇۀ຿ ؅ཧۀ຿ ΦϖϨʔληάϝϯτ Ϛωδϝϯτηάϝϯτ ΞʔΩςΫτηάϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ ઐ໳ೳྗͱͯ͠ͷ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ઐ໳ۀ຿

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ͷઃܭ͸Ͳ͏͋Δ΂͖͔ 79 ఆৗۀ຿ ඇఆৗۀ຿ ྫ֎ͷݪଇ •
ఆܕۀ຿Λʮ࣮ಇۀ຿ʯ෦໳ʹҠ؅͠ɺʮઐ໳ۀ຿ʯʮ؅ཧۀ ຿ʯ෦໳͸ඇఆܕۀ຿ ྫ֎ ʹूத͢Δ΂͖͜ͱɻ ࣄۀܧଓΛ࣮ݱ͢Δ ׆ಈ ࣮ಇۀ຿ ؅ཧۀ຿ ΦϖϨʔληάϝϯτ Ϛωδϝϯτηάϝϯτ ΞʔΩςΫτηάϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ ઐ໳ೳྗͱͯ͠ͷ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ઐ໳ۀ຿

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ͷઃܭ͸Ͳ͏͋Δ΂͖͔ 80 ؅ཧ෦໳ɺઐ໳෦໳͕࣮ಇܦݧ๛෋Ͱ͋Δ͜ͱ • ࣮ಇۀ຿ܦݧͷ๛෋ͳਓ͕ɺ؅ཧ෦໳ͱઐ໳෦໳Ͱओମతʹ׆ಈ ࣄۀܧଓΛ࣮ݱ͢Δ
׆ಈ ࣮ಇۀ຿ ؅ཧۀ຿ ΦϖϨʔληάϝϯτ Ϛωδϝϯτηάϝϯτ ΞʔΩςΫτηάϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ ઐ໳ೳྗͱͯ͠ͷ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ઐ໳ۀ຿ ݱ৔Ͱɺݱ෺Λ֬ೝ͠ɺ ݱ࣮Λೝࣝͯ͠Δ͔? ۀ຿ίΞ

Operation Lab ӡ༻ઃܭϥϘ ӡ༻૊৫ͷઃܭ͸Ͳ͏͋Δ΂͖͔ ϓϥεЋ 81 ࣮ಇ෦໳͕αʔϏεՁ஋ͱࣄۀܧଓΛ࣮ݱ • αʔϏεՁ஋޲্׆ಈͱࣄۀܧଓΛಉ࣌ʹ࣮ݱͰ͖Δ͜ͱɻ •
ࣗࣾαʔϏε࠷େͷཧղऀΛɺ͖ͪΜͱධՁͰ͖Δ࢓૊Έ ࣄۀܧଓΛ࣮ݱ͢Δ ׆ಈ ࣮ಇۀ຿ ؅ཧۀ຿ ΦϖϨʔληάϝϯτ Ϛωδϝϯτηάϝϯτ ΞʔΩςΫτηάϝϯτ ෇ՃՁ஋ΛੜΈଓ͚Δ ࢓૊Έ࡞Γ ઐ໳ೳྗͱͯ͠ͷ ϦιʔεϚωδϝϯτ λΠϜϚωδϝϯτ ઐ໳ۀ຿ ݱ৔Ͱɺݱ෺Λ֬ೝ͠ɺ ݱ࣮Λೝࣝͯ͠Δ͔? Ϣʔβࢹ఺Ͱ ࣗࣾαʔϏε ར༻ͯ͠·͔͢ ۀ຿ίΞ

Operation Lab ӡ༻ઃܭϥϘ ͦͷઌʹ͋Δཧ૝ͷʮΦϖϨʔγϣϯηϯλʔʯ 82 ʮ҆ఆͨ͠ӡ༻ʯͷ࣮ݱ ʮָͳӡ༻ʯͷ࣮ݱ ʮՔ͙ӡ༻ʯͷ࣮ݱ ϠϚτͷ؋ڮΠϝʔδ NASAͷ
ηϯλʔΠϝʔδ

Operation Lab ӡ༻ઃܭϥϘ 83 IUUQXXXPQFSBUJPOMBCDPKQ OperationLab ӡ༻ઃܭ

運用組織論 /operation-organization

運用組織論 /operation-organization

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