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ロリポップ!のメール送信の信頼性向上についての取り組み

otomi
December 02, 2021

 ロリポップ!のメール送信の信頼性向上についての取り組み

otomi

December 02, 2021
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  1. ໰୊ʹ͍ͭͯͷରࡦΛɺνʔϜͷ OKR ʹઃఆͨ͠ɻ ηΫγϣϯλΠτϧ 9 Objective ͓٬༷ʹ҆৺ͯ͠ϝʔϧΛ͝ར ༻͍͚ͨͩΔΑ͏ʹ͢Δ KeyResult ϩϦϙοϓͷ

    smtp-proxy ͷΤ ϥʔ཰Λ n% ʹ͢Δ ※ͬ͘͟Γૹ৴࣌ͷΤϥʔͱଊ͑ ͍ͯͩ͘͞ 9 OKR ͱ͸ʮ Objectives and Key ResultsʯͷུশͰɺObjectivesʢ໨ඪʣͱKey Resultsʢओཁͳ੒ՌʣʹΑͬͯɺߴ͍໨ඪΛୡ੒͢ΔͨΊͷ໨ඪ؅ཧͷϑϨʔϜϫʔΫͷ͜ͱɻ
  2. 12 ۩ମతͳରࡦํ๏ ࣮ߦͨ͠ରࡦͷେ·͔ͳྲྀΕ͸ҎԼɻ • େྔϝʔϧ഑৴ΞΧ΢ϯτͷݕग़Λߦ͏ • େྔϝʔϧ഑৴ΞΧ΢ϯτʹର͢ΔରࡦҊΛࡦఆ͢Δ • ҰఆҎ্ͷΤϥʔ཰͕͋ΔϝʔϧΞυϨε͕ͲΕ͘Β͍͋Δ͔Λܭଌ͢Δ •

    ܭଌͨ͠Τϥʔ཰͔Βܯࠂ౳Λߦ͏͖͍͠஋Λݕ౼͢Δ • Gmail ʹϒϩοΫ͞Ε͍ͯΔϝʔϧΞυϨεʹରͯ͠ԿΒ͔ͷରࡦΛߦ͏ ◦ ϝʔϧશମͷૹ৴਺ʹରͯ͠ Gmail ΁ͷૹ৴਺͕݁ߏͳׂ߹Λ઎Ί͓ͯ ΓɺGmail ΁ͷૹ৴ෆՄΛରࡦ͢Δ͜ͱ͕Ϩϐϡςʔγϣϯ޲্ʹର͠ ޮՌతͱ൑அͨͨ͠Ί
  3. 16 ੒Ռ ਐḿ ୡ੒཰ OKRͰ͸ɺ໨ඪͷ60ʙ70%ͷୡ੒཰͕ཧ૝తͱݴΘΕ ͍ͯΔɻ https://rework.withgoogle.com/jp/guides/set-goals-with- okrs/steps/introduction/ ϗεςΟϯάࣄۀ෦ͷCRνʔϜͰ͸ OKR

    ͷୡ੒ ঢ়گΛάϥϑԽ͠ɺຖ೔ Slack ʹ౤ߘ͢ΔͳͲνʔ Ϝશһ͕ৗʹਐḿΛ೺ѲͰ͖ΔΑ͏ʹ͍ͯ͠Δɻ KeyResultʹର͢Δୡ੒཰71% 71%