Engineer Friendly City Fukuoka Festival 2020

https://efc.fukuoka.jp/event2020

Transcript

1. @pnsk ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Opportunities From Communities
2. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Who am I? Junko Suzuki Enterprise Support Engineer in APAC ! pnsk
3. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Background of pnsk 2008-2015(Nov.) at a Web Company 2015(Dec.)- at GitHub Back-end Engineer(Java) Engineer Manager etc. Enterprise Support Engineer in APAC
4. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Enterprise Support Engineer https://github.com/enterprise Technical support for GitHub Enterprise
5. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development What is GitHub? https://github.com
6. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Octoverse 2020 https://octoverse.github.com/
7. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development GitHub Enterprise https://github.com/enterprise GitHub Enterprise Serverɹ: on-premise GitHub Enterprise Cloudɹ : SaaS
8. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development A customer opens a ticket: • System failure • Bug report • Feature request • Questions: • Upgrading • Data Migration • Explain features • etc.
9. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development To help our customers, we: • See if there’s an existing internal issue for the problem • Get logs from the customer and investigate • Attempt to reproduce the issue • Fix the bug • If appropriate, provide a temporary workaround
10. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Communication tools
11. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development ChatOps
12. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development ChatOps
13. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development https://github.com/about
14. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development https://github.com/about/diversity/report Remote First
15. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development “We are dedicated to building a community and team that reflects the world we live in and pushes the boundaries of software innovation.” https://github.com/about/diversity Making GitHub a place where everyone belongs
16. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Our Communities of Belongings https://github.com/about/diversity
17. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Our Communities of Belongings https://github.com/about/diversity/report
18. Career development opportunities from communities ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development
19. External communities vs Internal communities ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development
20. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Motivation for joining communities Knowledge Experience Building relationships with people
21. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development External community for now Building Relationships with people Experience Knowledge Building relationships with people
22. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Internal communities for now Experience Knowledge Building relationships with people
23. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Takeaways from joining communities Experience Knowledge Building relationships with people
24. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Before joining, know why you’re joining