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Engineer Friendly City Fukuoka Festival 2020

324c6da8910918b79f58b4323fc564e6?s=47 pnsk
December 11, 2020

Engineer Friendly City Fukuoka Festival 2020

324c6da8910918b79f58b4323fc564e6?s=128

pnsk

December 11, 2020
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  1. @pnsk ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Opportunities From Communities

  2. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Who am I? Junko Suzuki Enterprise Support

    Engineer in APAC ! pnsk
  3. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Background of pnsk 2008-2015(Nov.) at a Web

    Company 2015(Dec.)- at GitHub Back-end Engineer(Java) Engineer Manager etc. Enterprise Support Engineer in APAC
  4. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Enterprise Support Engineer https://github.com/enterprise Technical support for

    GitHub Enterprise
  5. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development What is GitHub? https://github.com

  6. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Octoverse 2020 https://octoverse.github.com/

  7. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development GitHub Enterprise https://github.com/enterprise GitHub Enterprise Serverɹ: on-premise

    GitHub Enterprise Cloudɹ : SaaS
  8. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development A customer opens a ticket: • System

    failure • Bug report • Feature request • Questions: • Upgrading • Data Migration • Explain features • etc.
  9. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development To help our customers, we: • See

    if there’s an existing internal issue for the problem • Get logs from the customer and investigate • Attempt to reproduce the issue • Fix the bug • If appropriate, provide a temporary workaround
  10. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Communication tools

  11. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development ChatOps

  12. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development ChatOps

  13. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development https://github.com/about

  14. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development https://github.com/about/diversity/report Remote First

  15. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development “We are dedicated to building a community

    and team that reflects the world we live in and pushes the boundaries of software innovation.” https://github.com/about/diversity Making GitHub a place where everyone belongs
  16. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Our Communities of Belongings https://github.com/about/diversity

  17. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Our Communities of Belongings https://github.com/about/diversity/report

  18. Career development opportunities from communities ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development

  19. External communities vs Internal communities ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development

  20. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Motivation for joining communities Knowledge Experience Building

    relationships with people
  21. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development External community for now Building Relationships with

    people Experience Knowledge Building relationships with people
  22. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Internal communities for now Experience Knowledge Building

    relationships with people
  23. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Takeaways from joining communities Experience Knowledge Building

    relationships with people
  24. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ Career Development Before joining, know why you’re joining

  25. None