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Engineer Friendly City Fukuoka Festival 2020

pnsk
December 11, 2020

Engineer Friendly City Fukuoka Festival 2020

pnsk

December 11, 2020
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  1. @pnsk
    ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    Opportunities From Communities

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  2. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    Who am I?
    Junko Suzuki
    Enterprise Support Engineer in
    APAC
    ! pnsk

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  3. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    Background of pnsk
    2008-2015(Nov.) at a Web Company
    2015(Dec.)- at GitHub
    Back-end Engineer(Java)
    Engineer Manager
    etc.
    Enterprise Support Engineer in APAC

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  4. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    Enterprise Support Engineer
    https://github.com/enterprise
    Technical support
    for GitHub Enterprise

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  5. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    What is GitHub?
    https://github.com

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  6. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    Octoverse 2020
    https://octoverse.github.com/

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  7. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    GitHub Enterprise
    https://github.com/enterprise
    GitHub Enterprise Serverɹ: on-premise
    GitHub Enterprise Cloudɹ : SaaS

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  8. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    A customer opens a ticket:
    • System failure
    • Bug report
    • Feature request
    • Questions:
    • Upgrading
    • Data Migration
    • Explain features
    • etc.

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  9. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    To help our customers, we:
    • See if there’s an existing internal issue for
    the problem
    • Get logs from the customer and investigate
    • Attempt to reproduce the issue
    • Fix the bug
    • If appropriate, provide a temporary
    workaround

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  10. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    Communication tools

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  11. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    ChatOps

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  12. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    ChatOps

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  13. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    https://github.com/about

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  14. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    https://github.com/about/diversity/report
    Remote First

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  15. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    “We are dedicated to
    building a community and
    team that reflects the world
    we live in and pushes the
    boundaries of
    software innovation.”
    https://github.com/about/diversity
    Making GitHub a place
    where everyone belongs

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  16. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    Our Communities of Belongings
    https://github.com/about/diversity

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  17. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    Our Communities of Belongings
    https://github.com/about/diversity/report

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  18. Career development opportunities
    from communities
    ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development

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  19. External communities
    vs
    Internal communities
    ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development

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  20. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    Motivation for joining communities
    Knowledge Experience
    Building
    relationships
    with people

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  21. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    External community for now
    Building
    Relationships
    with people
    Experience
    Knowledge
    Building
    relationships
    with people

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  22. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    Internal communities for now
    Experience
    Knowledge
    Building
    relationships
    with people

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  23. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    Takeaways from joining communities
    Experience
    Knowledge
    Building
    relationships
    with people

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  24. ΤϯδχΞϑϨϯυϦʔγςΟ෱ԬϑΣεςΟόϧ
    Career Development
    Before joining,
    know why you’re joining

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