Map & Territory: A story of visibility

Map & Territory: A story of visibility

2fcc875f98607b3007909fe4be99160d?s=128

Pierre-Yves Ritschard

April 19, 2013
Tweet

Transcript

  1. 6.
  2. 9.
  3. 23.
  4. 25.
  5. 31.
  6. 34.

    Q: how is business doing today ? A: based on

    these key metrics we're looking good
  7. 48.

    The path to visibility: Find key metrics Find the right

    tools Rely on an event stream Involve everyone Challenge your mental model Hopefully, improve quality and lower defect rates in the process!