Slack explained to your boss

How Slack will boost your team’s productivity

Transcript

1. Janvier 2015 explained to your Boss /overnetcity /bobey
2. How Slack will boost your team’s productivity
3. What is Slack? Slack is team communication for 21st century! Slack is the communication platform that was missing from our operation. It’s improved the day-to-day lives of people who work for the same company across our locations. Greg Storey, President / Partner, Happy Cog “ ”
4. OK, but what’s wrong with Mail anyway? Really hard to separate signal from noise (SPAM!) Bad for conversations between more than 2 people Of course, bad for instant conversations Fragments corporate knowledge Hard to search and find
5. Fine, but what’s wrong with Jabber like solutions? Often accessible only inside your enterprise walls Old content is hard to search and find Need the configuration of an internal server: Time spent on administration, backup, … Lack of flexibility
6. What about Skype/Hangouts/…? Hard to search across all conversations No public list for groups / channels No good integrations with third party softwares (Dropbox, Google Drive, …) Need each newcomer to add / be added by other employees to its contact-list Hangout is hardly coupled to Google products stack Skype lacks a web interface / Hangout lacks a native desktop app
7. So how Slack works? Why is it so good? Accessible through all your devices (native iOS / OSX / Android app, web app, …) Basically, everyone can do everything! No need for an administrator. Everything is easily searchable Extremely pleasant UX Automatic URL parsing with instant preview Image and file sharing
8. So how Slack works? Why is it so good? Channels for groups conversations (public or private) Direct Messages for one-to-one conversations Mentions to notify someone in a group conversation “@bob: pleaz, I need your opinion on…” Notifications are deeply customizable (less noise, enhanced productivity) Fun for all your employees Build from the ground to be developers friendly (API, code highlighting, …)
9. What is a channel? Channels good practices A channel is a subject oriented room tech-team, general, marketing, commercial, … Channels can be ephemeral skiing-weekend, bob-birthday-party, … Everyone can (and should) create a new channel and invite members to join Channels can be public (default) or private Channels can be archived (still searchable) and unarchived as needed
10. What is a channel? Channels good practices You join only the channels which interest you Nobody should be in every channel By default, Slack comes with two channels (#general and #random) Everyone is a member of #general Messages volume there must stay the lowest possible IMHO, only administrators should publish content there
11. Pricing / limitations Free with limitations Standard Plan is great (but quite expensive IMHO) • 10K messages searchable • 5 services integration • 6$ per user / month • Unlimited archives • Unlimited integrations • Guest access
12. A word about security / privacy https://slack.com/security Encrypted traffic by default Data stored in Amazon's AWS data centers Admins have access to access logs and can close connections at any time https://slack.com/privacy-policy
13. Slack alternatives HipChat + Cheaper plans + Simpler interface - Less robust third-party integrations - Less robust search engine Campfire - No support for one-to-one conversations - No private channels - Lack of good third-party integrations
14. A success story with Slack Context : Lead Software editor ~50 people Mobility : commercial, freelances, remote workers (some in Montreal!) OSX, Linux, Windows, smartphones, tablets, …
15. A success story with Slack Tools : Skype / Jabber / Mail / Hangout Third party software notifications fragmented Deserted team channels The “too much SPAM” feeling Before :
16. A success story with Slack Extremely fast adoption by all services and employees More than 30 channels music-of-the-day – every day, an employee share a track on this channel 25K messages in 3 weeks The “How did we made before?” feeling Even some new paradigms : “Bob, you’ve been Slackified again!” After :
17. Thanks! Now, any questions? /overnetcity /bobey