The lead developer is the de-facto UX designer on teams with no dedicated UX practitioner. If that's you, here's how you can improve the next thing you ship.
my definition User Experience Design is: •understanding what users need to accomplish •adjusting the interface so that they can get it done in the best possible way
my definition User Experience Design is: •understanding what users need to accomplish •adjusting the interface so that they can get it done in the best possible way Feasible
my definition User Experience Design is: •understanding what users need to accomplish •adjusting the interface so that they can get it done in the best possible way Feasible Desirable
my definition User Experience Design is: •understanding what users need to accomplish •adjusting the interface so that they can get it done in the best possible way Feasible Desirable Profitable
my definition User Experience Design is: •understanding what users need to accomplish •adjusting the interface so that they can get it done in the best possible way Feasible Desirable Profitable ˒
is NOT about… Overly fancy graphics (“jazz hands”) Coffee shop inspiration Sketching at Bean Around The World by freshbrewed on flickr.com Craig Villamor, Principal Design Architect at Salesforce.com
in Three Easy Steps 1 Research Learn what your users are trying to accomplish. 2 3 Ideation Work through different ideas that would meet those goals. Evaluation Test prototypes with users, and iterate when you find issues.
the last time you checked the weather. Why did you need to know? What did you do next? Research Activity: Story-based Interview post-interview by Bennett 4 Senate on flickr.com
users do Ride shotgun with them. Riding shotgun by mmcnabb3 on flickr.com Notice the stickies on the monitor. Posted by Benjamin Voss on wordpress.com Worrying by Jaypeg on flickr.com
users do Ride shotgun with them. Riding shotgun by mmcnabb3 on flickr.com Notice the stickies on the monitor. Posted by Benjamin Voss on wordpress.com Worrying by Jaypeg on flickr.com
users do Ride shotgun with them. Riding shotgun by mmcnabb3 on flickr.com Notice the stickies on the monitor. Posted by Benjamin Voss on wordpress.com Worrying by Jaypeg on flickr.com
users do Ride shotgun with them. Riding shotgun by mmcnabb3 on flickr.com Notice the stickies on the monitor. Posted by Benjamin Voss on wordpress.com Worrying by Jaypeg on flickr.com
users do Ride shotgun with them. Riding shotgun by mmcnabb3 on flickr.com Notice the stickies on the monitor. Posted by Benjamin Voss on wordpress.com Worrying by Jaypeg on flickr.com
and Mental Models affinity diagram by Sean Munson on flickr.com Affinity Diagram Related notes grouped together Mental Model Behaviors on top, with their supporting Features below MM005: Figure 1.2 by Rosenfeld Media on flickr.com
in Three Easy Steps 1 Research Learn what your users are trying to accomplish. 2 3 Ideation Work through different ideas that would meet those goals. Evaluation Test prototypes with users, and iterate when you find issues.
concepts Run Tabular Report Export to Excel Manipulate data by hand Send to manager Run Joined Report Send to manager Riding shotgun by mmcnabb3 on flickr.com
can’t draw? Start with templates and simple shapes. • This is not art. You’re not expressing your feelings. • Sketches don’t need to be beautiful. • Stick to four colors or less: black, red, blue and (eventually) grey. Ideation A few words on sketching
in Three Easy Steps 1 Research Learn what your users are trying to accomplish. 2 3 Ideation Work through different ideas that would meet those goals. Evaluation Test prototypes with users, and iterate when you find issues.
to stakeholders • Step through the flow you’ve planned and show how the user will meet their goals • Prepare for change requests, though most will be cosmetic • If changes are non-trivial, ask how it ties back to the user’s goal • Once you build up trust and goodwill, try walking through your sketch Getting feedback along the way Evaluation Posted by Coleen Baik on Twitter's blog
prototype to the user. • Ask them to click through and try to accomplish their goal. • Don’t be a “talking manual.” • Tell them you’re testing the software, not them. • Ask them to “think out loud.” • Take notes on what happens. • Adjust the UI where necessary. Usability Testing Evaluation Posted by Coleen Baik on Twitter's blog Usability Test by l-i-n-k on flickr.com
in Three Easy Steps 1 Research Learn what your users are trying to accomplish. 2 3 Ideation Work through different ideas that would meet those goals. Evaluation Test prototypes with users, and iterate when you find issues.
in Three Easy Steps 1 Research Learn what your users are trying to accomplish. 2 3 Ideation Work through different ideas that would meet those goals. Evaluation Test prototypes with users, and iterate when you find issues.
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