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Sébastien Axinté
March 24, 2015
Technology
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Proteus Worklow
Sébastien Axinté
March 24, 2015
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Transcript
Proteus Workflow Let’s find improvements and work together
JIRA What can we improve? ➔ Using comments instead live
chat
JIRA: What can we improve? Using comments instead live chat
Comments in JIRA today
JIRA: What can we improve? Using comments instead live chat
JIRA: What can we improve? Using comments instead live chat
How it should be
JIRA: What can we improve? Using comments instead live chat
JIRA: What can we improve? Using comments instead live chat
Why? ➔ Record details visible ➔ Current ticket status known by everybody ➔ Mails notifications
JIRA What can we improve? ➔ Mail Notifications
JIRA: What can we improve? Mail notifications Today, JIRA notifications
are like
JIRA: What can we improve? Mail notifications
JIRA: What can we improve? Mail notifications We should have
mail notifications for: ➔ Ticket watchers ➔ Ticket reporter ➔ Users who commented the ticket
JIRA: What can we improve? Mail notifications Why? ➔ You
know when someone has reply. ➔ You can follow and see the current ticket status from mail. ➔ Avoids unanswered comments.
JIRA: What can we improve? Mail notifications