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Proteus Worklow

Avatar for Sébastien Axinté Sébastien Axinté
March 24, 2015
Technology
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Proteus Worklow

Avatar for Sébastien Axinté

Sébastien Axinté

March 24, 2015
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Transcript

  1. Proteus Workflow Let’s find improvements and work together

  2. JIRA What can we improve? ➔ Using comments instead live

    chat

  3. JIRA: What can we improve? Using comments instead live chat

    Comments in JIRA today

  4. JIRA: What can we improve? Using comments instead live chat

  5. JIRA: What can we improve? Using comments instead live chat

    How it should be

  6. JIRA: What can we improve? Using comments instead live chat

  7. JIRA: What can we improve? Using comments instead live chat

    Why? ➔ Record details visible ➔ Current ticket status known by everybody ➔ Mails notifications

  8. JIRA What can we improve? ➔ Mail Notifications

  9. JIRA: What can we improve? Mail notifications Today, JIRA notifications

    are like

  10. JIRA: What can we improve? Mail notifications

  11. JIRA: What can we improve? Mail notifications We should have

    mail notifications for: ➔ Ticket watchers ➔ Ticket reporter ➔ Users who commented the ticket

  12. JIRA: What can we improve? Mail notifications Why? ➔ You

    know when someone has reply. ➔ You can follow and see the current ticket status from mail. ➔ Avoids unanswered comments.

  13. JIRA: What can we improve? Mail notifications