Proteus Worklow

Transcript

1. Proteus Workflow Let’s find improvements and work together
2. JIRA What can we improve? ➔ Using comments instead live chat
3. JIRA: What can we improve? Using comments instead live chat Comments in JIRA today
4. JIRA: What can we improve? Using comments instead live chat
5. JIRA: What can we improve? Using comments instead live chat How it should be
6. JIRA: What can we improve? Using comments instead live chat
7. JIRA: What can we improve? Using comments instead live chat Why? ➔ Record details visible ➔ Current ticket status known by everybody ➔ Mails notifications
8. JIRA What can we improve? ➔ Mail Notifications
9. JIRA: What can we improve? Mail notifications Today, JIRA notifications are like
10. JIRA: What can we improve? Mail notifications
11. JIRA: What can we improve? Mail notifications We should have mail notifications for: ➔ Ticket watchers ➔ Ticket reporter ➔ Users who commented the ticket
12. JIRA: What can we improve? Mail notifications Why? ➔ You know when someone has reply. ➔ You can follow and see the current ticket status from mail. ➔ Avoids unanswered comments.
13. JIRA: What can we improve? Mail notifications