Design at Citrix

Design at Citrix

Andrew and I presented this overview of how we apply design thinking to our work on products at Citrix. This presentation was for EDEx, a group of North Carolina educators, who apply design thinking in teaching and learning.

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Michelle Chin

March 29, 2018
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Transcript

  1. Design at Citrix Michelle Chin & Andrew Wirtanen March 2018

  2. Introduction Us | Our Team | Our Work

  3. Andrew Wirtanen @awirtanen Lead Product Designer Michelle Chin @soysaucechin Sr.

    Lead Product Designer
  4. Our Team User Researchers Product Designers Prototyper Design & Program

    Management Melissa S. Palak D. Megan F. Michelle C. Andrew W. Alex B. Lee H. Andres H. Luis S. Lauren P. Caitlin B. Lawrence I. David H. Justin W. John T. Elaine N. Megan C. Ian P. Andrew S.
  5. Citrix Workspace ShareFile RightSignature Our Products Desktop:
 Mac, Windows Our

    Platforms Phone/Tablet:
 iOS, Android, Windows Web:
 mobile, tablet, desktop
  6. Our Design Process

  7. Key Phases & Leaders in Creating a Product 1. Business

    Strategy Understand the business strategy Ensure we’re meeting deadlines and customer needs Product Manager 2. Design Understand the users’ needs Design how the product functions and looks Designer 3. Engineering Consult on technical feasibility and approaches Code, test, and release the product Developer
  8. Up Close: Design Phase Discover Define Wireframes Sketch Test Prototype

    Visual Design Deliver
  9. Up Close: Design Phase Discover Define Wireframes Sketch Test Prototype

    Visual Design Deliver
  10. Up Close: Design Phase Discover Define Wireframes Sketch Test Prototype

    Visual Design Deliver
  11. Up Close: Design Phase Discover Define Wireframes Sketch Test Prototype

    Visual Design Deliver Upload Create Folder Share More Upload Create Folder Share More Copy a Link Copy Link Add more items selected 3 File_Name_123456.jpg File_Name_123456.jpg File_Name_123456.jpg Files Link Options Copy a Link Copy Link Files Link Options Security Notifications Send me a copy of this email Email me when files are downloaded After a week Unlimited Require recipient(s) to log in Download access expires: Downloads per user: Customized Option: 1+ items selected 2.1 Link Options 1. Clicking the gear icon brings the user to the Link Options tab. Functionality in this view follows the Share flow (message options tab). 2. The user can click on the files tab to view their file selection. 3. Similar to the Share flow, the Copy Link button is persistent across both tabs, allowing the user to copy the link at any time. 2.2 Files 1. The files tab lists the selected files, and has the same functionality as the file list in the Share flow window. Click Notes: The user can add and remove items from this list. Please see the Share flow for more details. 5_File Name Here.doc NAME 1_Folder Name Here Folder 1 Folder 2 F 2_Folder Name Here 3_Folder Name Here 1_File Name Here.xlsx 4_Folder Name Here 2_File Name Here.pdf 3_File Name Here.pptx 4_File Name Here.pdf 6_File Name Here.pdf 7_File Name Here.ai 8_File Name Here.ai My Files & Folders 1 items selected 200 MB 8/20/14 8:02AM A.Wirtanen 5_File Name Here.doc NAME SIZE MODIFIED CREATOR 200 MB 8/20/14 8:02AM A.Wirtanen 1_Folder Name Here Folder 1 Folder 2 Folder 3 Folder 4 200 MB 8/20/14 8:02AM A.Wirtanen 2_Folder Name Here 200 MB 8/20/14 8:02AM A.Wirtanen 3_Folder Name Here 200 MB 8/20/14 8:02AM A.Wirtanen 1_File Name Here.xlsx 200 MB 8/20/14 8:02AM A.Wirtanen 4_Folder Name Here 200 MB 8/20/14 8:02AM A.Wirtanen 2_File Name Here.pdf 200 MB 8/20/14 8:02AM A.Wirtanen 3_File Name Here.pptx 200 MB 8/20/14 8:02AM A.Wirtanen 4_File Name Here.pdf 200 MB 8/20/14 8:02AM A.Wirtanen 6_File Name Here.pdf 200 MB 8/20/14 8:02AM A.Wirtanen 7_File Name Here.ai Citrix Customer Experience Team 200 MB 8/20/14 8:02AM A.Wirtanen 8_File Name Here.ai My Files & Folders Preview Download More 1 items selected Copy Link Security Notifications Email me when files are downloaded After a week Unlimited Require recipients to enter name and email before downloading Download access expires: Downloads per user: Copy a Link Files Link Options Share Customized Option: 1+ items selected 2.1 Link Options 1. Clicking the gear icon brings the user to the Link Options tab. Functionality in this view follows the Share flow (message options tab). 2. The user can click on the files tab to view their file selection. 3. Similar to the Share flow, the Copy Link button is persistent across both tabs, allowing the user to copy the link at any time. 2.2 Files 1. The files tab lists the selected files, a functionality as the file list in the Sh Click
  12. Up Close: Design Phase Discover Define Wireframes Sketch Test Prototype

    Visual Design Deliver
  13. Up Close: Design Phase Discover Define Wireframes Sketch Test Prototype

    Visual Design Deliver
  14. Design Thinking in Real Life • Collaboration is the key

    to success
 • Creative thinking to accommodate: • Technical limitations • Time constraints
 • Continuously iterating to improve products
  15. Q&A Michelle - @soysaucechin Andrew - @awirtanen