Make the Right Choice: Switch to SugarCRM

Transcript

1. Make the Right Choice Switch to SugarCRM
2. Built for Marketing Mavericks Engage every audience 1:1, automate the right messages at the right time, and create content and campaigns for optimal growth. Built for the Modern Sales Warrior Add intelligence to your pipelines and forecasts to focus on the right leads and opportunities, accelerate sales cycles, and transform from selling to relationship building. Built for Customer Service Heroes Engage your customers on their terms and in every channel and deliver on your promises to achieve operational excellence.
3. Why Switch to SugarCRM?
4. CRM Is Better on a Unified Data Platform When your marketing, sales, and service teams are all working with the same data, and from the same playbook, you add intelligence to customer engagement across every touchpoint and create a seamless, high-definition customer experience. Sugar is a great system to manage leads and conversions so we can map our topline goal of growing revenue. J JA ASON M. SON M., VP OF SALES, MATERION It’s time to let the platform do the work for you ✔ No Blind Spots ✔ No Busy Work ✔ No Roadblocks Connect all stakeholders with complete real-time customer view View immediate status of every opportunity to know next steps and craft more personalized engagements Fit a powerful CRM platform into any infrastructure, connected to your critical third-party applications
5. Deliver a High-Definition Customer Experience (HD-CX) The more information you know about your customers, the easier it is to create consistent, personalized sales, marketing and service interactions. That’s SugarCRM’s High-Definition Customer Experience. See Your Customers in High-Definition Optimize all customer journey touchpoints to create the perfect cadence of CRM activity Understand customer sentiment on a personal level to ensure better satisfaction and retention Turn every stakeholder into a customer expert, armed with insights and information to fulfill tasks skillfully Sugar enables us to really connect with our customers on a more personal level. DONNY N., DONNY N., VP OF ADMINISTRATION AND SALES, SMC CORPORATION OF AMERICA
6. Easier Customization and Configurability With SugarCRM, you don’t need a team of developers to customize your functionality and views. Now you can easily configure your CRM system to reflect your identity at every phase of the marketing, sales and service lifecycle. Match the brand, competencies and styles that your customers have grown to trust Effortlessly create user roles with unique characteristics that are easily defined and adaptable to change over time Easier configuration means lightning-fast deployment and lower long-term risk (With SugarCRM), we were able to become more productive, automated, and competent in gathering vital information and user data to provide a high-resolution customer experience. AK AKARI E. ARI E., SENIOR MANAGER, TRADE & RETAIL MARKETING AND E-COMMERCE, FURLA ✔ Scales with your business ✔ Responds quickly to user needs ✔ Becomes your CRM solution
7. Highly Accessible, Eminently Usable Your CRM system doesn’t have much value if your marketing, sales and service teams don’t touch it. SugarCRM is highly accessible, giving users total control over their CRM to optimize how they work every day. The easier it is to configure and customize, the more responsive you’ll be to your users Get everyone ramped up quickly to speed adoption and lower TCO Fewer clicks, faster results and happier workers One of the best CRMs out there… It has a very crisp and beautiful UI, which perfectly fits the product and doesn't have a lot of learning attached to it. ETI B ETI B. ., COO, CIMPLYFIVE ✔ Drag-and-drop UI configuration ✔ Easy mobile customization ✔ Simple reporting and dashboards
8. Get Predictive AI Right Out of the Box The future of the high-definition customer experience is based on data-driven, predictive systems that fully understand what your customers want and predict what they need. Get AI capabilities out of the box, with the difficult AI modeling already solved for you AI-driven insights provide context for all stakeholders to take appropriate next steps Listen to the voice of your customers with sentiment analysis and NPS tracking One of the things I love most about Sugar is its native integration with marketing platforms and its enormous contribution to salespeople's communication with prospects. ANOOP S ANOOP S. ., SOCIAL PULSAR ✔ ✔ Intelligent lead and opportunity scoring ✔ ✔ Personalized recommendations ✔ ✔ Enhanced forecasting ✔ ✔ Customer churn analysis ✔ ✔ Upsell and cross-sell opportunities ✔ ✔ Conversational AI
9. The Buzz on SugarCRM
10. We’re #1 Where It Counts: With Our Customers
11. A Better Way to CRM
12. How SugarCRM Customers Have Improved Their Businesses
13. Start the Switch Today Speak with a Sugar representative today to learn how switching platforms is your first step towards sales success.