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Introducing voice into the world of eCommerce

Introducing voice into the world of eCommerce

DIVA (Digital Intelligent Voice Assistant) is the plattform from AppTek that combines 20 years of experience in Automatic Speech Recognition (ASR) with state of the art Natural Language Understanding (NLU) to create a new shopping experience.

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Tamim Swaid

July 27, 2017
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  1. Proprietary and Confidential. All Right Reserved 2016 Technology to Bridge

    the Language Gap Introducing voice into the world of eCommerce Proprietary and Confidential. All Right Reserved 2016
  2. Proprietary and Confidential. All Right Reserved 2016 Word Error Rate

    in Speech Recognition Timing is everything
  3. Proprietary and Confidential. All Right Reserved 2016 Conversational Commerce Artificial

    Intelligence Neural Networks Machine Learning Deep Learning
  4. Proprietary and Confidential. All Right Reserved 2016 Digital Intelligent Voice

    Assistant
  5. Proprietary and Confidential. All Right Reserved 2016 Conversational Commerce

  6. Proprietary and Confidential. All Right Reserved 2016 What is Commerce?

  7. Proprietary and Confidential. All Right Reserved 2016 Com • merc

    • ium Latin: com (together) + merx (merchandise)
  8. Proprietary and Confidential. All Right Reserved 2016 Trade via voice

    is older than agriculture
  9. Proprietary and Confidential. All Right Reserved 2016 Electronic Commerce

  10. Proprietary and Confidential. All Right Reserved 2016 Electronic commerce made

    shopping convenient and efficient
  11. Proprietary and Confidential. All Right Reserved 2016 Customer and Company

    use technology to communicate with each other
  12. Proprietary and Confidential. All Right Reserved 2016 The interface is

    the point where both sides meet
  13. Proprietary and Confidential. All Right Reserved 2016 The interface is

    just a pieveof glass that is able to transfer information in both directions
  14. Proprietary and Confidential. All Right Reserved 2016 It’s as if

    a seller and buyer are communicating through glass, while using a 150 year old technology: The keyboard
  15. Proprietary and Confidential. All Right Reserved 2016 DIVA is here

    to make the keyboard go obsolete and turn the interaction into a voice based one
  16. Proprietary and Confidential. All Right Reserved 2016 It’s like a

    hole in the glass
  17. Proprietary and Confidential. All Right Reserved 2016

  18. Proprietary and Confidential. All Right Reserved 2016 The first use

    case for the customer is the search
  19. Proprietary and Confidential. All Right Reserved 2016 The next is

    to refine the search
  20. Proprietary and Confidential. All Right Reserved 2016 If one product

    is interesting, the user can select it
  21. Proprietary and Confidential. All Right Reserved 2016 Then the user

    can buy it
  22. Proprietary and Confidential. All Right Reserved 2016 Outlook Returns ⭐

    Ratings Personalization Order Status The outlook of DIVA is to cover much more than the buying process alone
  23. Proprietary and Confidential. All Right Reserved 2016 The DIVA app

    & the DIVA platform enable interacting with several companies via voice
  24. Proprietary and Confidential. All Right Reserved 2016 On Overview of

    the DIVA platform / AI
  25. Proprietary and Confidential. All Right Reserved 2016 DIVA is a

    shopping interface that will be accessible via iOS / Android and Facebook
  26. Proprietary and Confidential. All Right Reserved 2016 DIVA is also

    usable for other eCommerce players to be integrated in their apps
  27. Proprietary and Confidential. All Right Reserved 2016 Example integration

  28. Proprietary and Confidential. All Right Reserved 2016 In the SDK

    scenario DIVA is part of the technology setup of the eCommerce company
  29. Proprietary and Confidential. All Right Reserved 2016 1986 = 2016

    = The future will lead to more screens and more sensors and microphones.
  30. Proprietary and Confidential. All Right Reserved 2016 3 year old

    child using DIVA Watch Video here https://youtu.be/wIxBpAdswtg Kids are growing up using voice interfaces – It will be normal to just talk to machines.
  31. Proprietary and Confidential. All Right Reserved 2016 Download DIVA Apple

    App Store https://itunes.apple.com/us/app/diva-apptek-voice-shopping-assistant/id1078916997?mt=8