Introducing voice into the world of eCommerce

DIVA (Digital Intelligent Voice Assistant) is the plattform from AppTek that combines 20 years of experience in Automatic Speech Recognition (ASR) with state of the art Natural Language Understanding (NLU) to create a new shopping experience.

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1. Proprietary and Confidential. All Right Reserved 2016 Technology to Bridge the Language Gap Introducing voice into the world of eCommerce Proprietary and Confidential. All Right Reserved 2016
2. Proprietary and Confidential. All Right Reserved 2016 Word Error Rate in Speech Recognition Timing is everything
3. Proprietary and Confidential. All Right Reserved 2016 Conversational Commerce Artificial Intelligence Neural Networks Machine Learning Deep Learning
4. Proprietary and Confidential. All Right Reserved 2016 Digital Intelligent Voice Assistant
5. Proprietary and Confidential. All Right Reserved 2016 Conversational Commerce
6. Proprietary and Confidential. All Right Reserved 2016 What is Commerce?
7. Proprietary and Confidential. All Right Reserved 2016 Com • merc • ium Latin: com (together) + merx (merchandise)
8. Proprietary and Confidential. All Right Reserved 2016 Trade via voice is older than agriculture
9. Proprietary and Confidential. All Right Reserved 2016 Electronic Commerce
10. Proprietary and Confidential. All Right Reserved 2016 Electronic commerce made shopping convenient and efficient
11. Proprietary and Confidential. All Right Reserved 2016 Customer and Company use technology to communicate with each other
12. Proprietary and Confidential. All Right Reserved 2016 The interface is the point where both sides meet
13. Proprietary and Confidential. All Right Reserved 2016 The interface is just a pieveof glass that is able to transfer information in both directions
14. Proprietary and Confidential. All Right Reserved 2016 It’s as if a seller and buyer are communicating through glass, while using a 150 year old technology: The keyboard
15. Proprietary and Confidential. All Right Reserved 2016 DIVA is here to make the keyboard go obsolete and turn the interaction into a voice based one
16. Proprietary and Confidential. All Right Reserved 2016 It’s like a hole in the glass
17. Proprietary and Confidential. All Right Reserved 2016
18. Proprietary and Confidential. All Right Reserved 2016 The first use case for the customer is the search
19. Proprietary and Confidential. All Right Reserved 2016 The next is to refine the search
20. Proprietary and Confidential. All Right Reserved 2016 If one product is interesting, the user can select it
21. Proprietary and Confidential. All Right Reserved 2016 Then the user can buy it
22. Proprietary and Confidential. All Right Reserved 2016 Outlook Returns ⭐ Ratings Personalization Order Status The outlook of DIVA is to cover much more than the buying process alone
23. Proprietary and Confidential. All Right Reserved 2016 The DIVA app & the DIVA platform enable interacting with several companies via voice
24. Proprietary and Confidential. All Right Reserved 2016 On Overview of the DIVA platform / AI
25. Proprietary and Confidential. All Right Reserved 2016 DIVA is a shopping interface that will be accessible via iOS / Android and Facebook
26. Proprietary and Confidential. All Right Reserved 2016 DIVA is also usable for other eCommerce players to be integrated in their apps
27. Proprietary and Confidential. All Right Reserved 2016 Example integration
28. Proprietary and Confidential. All Right Reserved 2016 In the SDK scenario DIVA is part of the technology setup of the eCommerce company
29. Proprietary and Confidential. All Right Reserved 2016 1986 = 2016 = The future will lead to more screens and more sensors and microphones.
30. Proprietary and Confidential. All Right Reserved 2016 3 year old child using DIVA Watch Video here https://youtu.be/wIxBpAdswtg Kids are growing up using voice interfaces – It will be normal to just talk to machines.
31. Proprietary and Confidential. All Right Reserved 2016 Download DIVA Apple App Store https://itunes.apple.com/us/app/diva-apptek-voice-shopping-assistant/id1078916997?mt=8