8 Tips For Outstanding
Customer Service
5. Don’t Offer More Than You Can Deliver
Never say you can do something unless you’re sure you can.
6. Keep an Eye on Social Media
Check what people are saying on facebook about your company.
7. Never Talk Down to Your Customer
Make them feel like you’re communicating WITH them, not TO them.
8. Use Words Your Customers Want to Hear
“Yes,” “Of Course,” and Right Away should be at the tip of your tongue.