HAVE A COMMENT POLICY
• Reward productive conversation by liking it, sharing it or
responding to it.
• Punish offensive conversation by deleting it. But do it
transparently, and post a reminder to the thread about your
policy.
• “Hi, folks. Thanks for the conversation. As a reminder, our policy
(include link) prohibits personal attacks. We do that because we
know you value civil, respectful discussions. We’ll delete
comments that violate the policy.” — Joy Mayer, community
editor