@techsavvydesign
"The horizontal stroke of the 'T' is the disposition for collaboration across disciplines. It is composed of two things. First, empathy. It's important because it allows people to imagine the problem from another perspective- to stand in somebody else's shoes. Second, they tend to get very enthusiastic about other people's disciplines, to the point that they may actually start to practice them." Tim Brown
CEO of IDEO
From T-Shaped Stars: The Backbone of IDEO’s Collaborative Culture
@techsavvydesign
• everyone has an equal voice
• we will strive for consensus
• we will provide direct, respectful feedback to one another
• we will openly share our ideas and help to build on the ideas of others
set ground rules
@techsavvydesign
SSEP, the next generation of Wells Fargo’s secure banking, will deliver a device-agnostic, personalized user experience that gives customers a deeper sense of control over their finances through more meaningful conversations that provide clear direction, relevant guidance, and opportunities to make informed decisions. Ultimately, SSEP will ensure our customers remain satisfied, engaged, and informed across all secure session access points – and to be promoters of Wells Fargo.
Secure Session Experience Platform (SSEP)
Mission Statement
@techsavvydesign
1. Focus on the user and all else will follow. ! 2. It’s best to do one thing really, really well. ! 3. Fast is better than slow. ! 4. Democracy on the web works. ! 5. You don’t need to be at your desk to need an answer. ! 6. You can make money without doing evil. ! 7. There’s always more information out there. ! 8. The need for information crosses all borders. ! 9. You can be serious without a suit. ! 10. Great just isn’t good enough.!
@techsavvydesign
“Stories are how we think. They are how we make meaning of life. Call them schemas, scripts, cognitive maps, mental models, metaphors, or narratives. Stories are how we explain how things work, how we make decisions, how we justify our decisions, how we persuade others, how we understand our place in the world, create our identities, and define and teach social values.” Dr. Pamela Rutledge
Director, Media Psychology Research Center
@techsavvydesign
trailing activities meeting details preceding activities BA:
Iden%fy,
review,
and
update
use
cases
and
requirements
for
upcoming
itera%on
UX:
Create
preliminary
wireframes
or
prototypes
A'endees:
Project
Manager,
UX
Team,
Business
Analyst,
Stakeholders
as
needed
Agenda:
1. Review
features
for
the
itera%on
2. Review
use
cases
and
requirements
3. Walk
through
wireframes/ prototypes
4. Document
ac%on
items
BA:
Meet
with
Stakeholders
for
input
and
to
ensure
business
alignment
with
design
@techsavvydesign
• start with the right team lead
• get to know each other
• set the focus
• agree on project goals and design principles
• start with low-fi ideation including storytelling so that all team members have input
• set up daily working sessions to keep the team moving as one
• present your work as a team
collaborative by design
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2
3
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