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Communication Lighting Talk: MWRC 2012

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Avatar for tehviking tehviking
March 15, 2012
Programming
2
190

Communication Lighting Talk: MWRC 2012

Developer-stakeholder communication for maximum awesomeness.

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tehviking

March 15, 2012
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Transcript

  1. HI EVERYBODY.

  2. WE NEED TO TALK. ABOUT COMMUNICATION.

  3. YOUR JOB IS HARD.

  4. unsolvable problems unpredictable timelines avoiding distractions quality vs. timeliness changing

    landscape subject matter expertise

  5. unsolvable problems unpredictable timelines avoiding distractions quality vs. timeliness changing

    landscape subject matter expertise ESTIMATE THIS

  6. I APOLOGIZE ...but there’s more

  7. I LOVE YOU. but sometimes

  8. I GRIND MY TEETH photo: Jared Zimmerman via Flickr

  9. COMMUNICATION MATTERS.

  10. COMMUNICATION IS NOT ABOUT: impressing your boss “building your brand”

    growing your influence

  11. DO THOSE THINGS THOUGH

  12. DO THOSE THINGS THOUGH

  13. 5 KEYS

  14. COMMUNICATE... LIKE, AT ALL. 1.

  15. “what shall we use to fill the empty spaces where

    we used to talk?”

  16. NET POSITIVE photo: PDR via Flickr

  17. ANTICIPATE. 2.

  18. THAT MEANS EMPATHY

  19. PRACTICE EMPATHY photo: Rebecca Weaver via Flickr

  20. SCRUB FOR JARGON

  21. METAPHOR & COMMON LANGUAGE photo: r h via Flickr

  22. LISTEN. 3.

  23. SHELVE DISAGREEMENTS photo: trawin via Flickr

  24. DON’T BE PASSIVE-AGGRESSIVE

  25. “You’re technically correct. The best kind of correct.”

  26. 4. ADJUST.

  27. ADJUST FOR AUDIENCE photo: marfis75 via Flickr photo: marfis75 via

    Flickr

  28. ADJUST FOR MEDIUM photo: Reeding Lessons via Flickr photo: marfis75

    via Flickr

  29. BE OPEN TO FEEDBACK

  30. LISTEN FOR PATTERNS

  31. CARE LIKE CRAZY. 5.

  32. “GIVE IT 5 MINUTES”

  33. RESIST THE URGE TO TAKE YOUR BALL AND GO HOME

    photo: Mike Rastiello via Flickr

  34. CYNICAL JOKES DULL YOUR ABILITY TO CARE

  35. PRACTICE/STUDY XP “METAPHOR” JOE O’BRIEN’S WORKSHOP GIVE PRESENTATIONS

  36. COME FROM A PLACE OF LOVE Apologies to @tenderlove

  37. THANK YOU. SERIOUSLY. <3 @tehviking