Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Communication Lighting Talk: MWRC 2012
Search
tehviking
March 15, 2012
Programming
2
180
Communication Lighting Talk: MWRC 2012
Developer-stakeholder communication for maximum awesomeness.
tehviking
March 15, 2012
Tweet
Share
More Decks by tehviking
See All by tehviking
The New Manager's Toolkit
tehviking
0
300
The 5 Existential Crises of a Senior Developer
tehviking
9
1.7k
Seven months in React: The perilous art of swimming upstream
tehviking
7
1.7k
Surviving the Framework Hype Cycle
tehviking
38
9.1k
Hacking Spacetime for a Successful Career
tehviking
5
1.3k
Intro to Ember & Ember CLI
tehviking
3
240
Ember in the Real World
tehviking
3
280
My Little C Extension: Lego Robots are Magic
tehviking
1
220
Bring Fun Back to JS: Refactoring Toward Ember
tehviking
12
2.5k
Other Decks in Programming
See All in Programming
命名をリントする
chiroruxx
1
390
Keeping it Ruby: Why Your Product Needs a Ruby SDK - RubyWorld 2024
envek
0
180
Effective Signals in Angular 19+: Rules and Helpers @ngbe2024
manfredsteyer
PRO
0
130
Stackless и stackful? Корутины и асинхронность в Go
lamodatech
0
690
これでLambdaが不要に?!Step FunctionsのJSONata対応について
iwatatomoya
2
3.6k
CQRS+ES の力を使って効果を感じる / Feel the effects of using the power of CQRS+ES
seike460
PRO
0
120
わたしの星のままで一番星になる ~ 出産を機にSIerからEC事業会社に転職した話 ~
kimura_m_29
0
180
あれやってみてー駆動から成長を加速させる / areyattemite-driven
nashiusagi
1
200
14 Years of iOS: Lessons and Key Points
seyfoyun
1
770
SymfonyCon Vienna 2025: Twig, still relevant in 2025?
fabpot
3
1.2k
テストケースの名前はどうつけるべきか?
orgachem
PRO
0
130
見えないメモリを観測する: PHP 8.4 `pg_result_memory_size()` とSQL結果のメモリ管理
kentaroutakeda
0
300
Featured
See All Featured
The Straight Up "How To Draw Better" Workshop
denniskardys
232
140k
ピンチをチャンスに:未来をつくるプロダクトロードマップ #pmconf2020
aki_iinuma
111
49k
VelocityConf: Rendering Performance Case Studies
addyosmani
326
24k
Building a Modern Day E-commerce SEO Strategy
aleyda
38
7k
No one is an island. Learnings from fostering a developers community.
thoeni
19
3k
Music & Morning Musume
bryan
46
6.2k
GraphQLとの向き合い方2022年版
quramy
44
13k
Let's Do A Bunch of Simple Stuff to Make Websites Faster
chriscoyier
507
140k
Rails Girls Zürich Keynote
gr2m
94
13k
XXLCSS - How to scale CSS and keep your sanity
sugarenia
247
1.3M
Fantastic passwords and where to find them - at NoRuKo
philnash
50
2.9k
A Philosophy of Restraint
colly
203
16k
Transcript
HI EVERYBODY.
WE NEED TO TALK. ABOUT COMMUNICATION.
YOUR JOB IS HARD.
unsolvable problems unpredictable timelines avoiding distractions quality vs. timeliness changing
landscape subject matter expertise
unsolvable problems unpredictable timelines avoiding distractions quality vs. timeliness changing
landscape subject matter expertise ESTIMATE THIS
I APOLOGIZE ...but there’s more
I LOVE YOU. but sometimes
I GRIND MY TEETH photo: Jared Zimmerman via Flickr
COMMUNICATION MATTERS.
COMMUNICATION IS NOT ABOUT: impressing your boss “building your brand”
growing your influence
DO THOSE THINGS THOUGH
DO THOSE THINGS THOUGH
5 KEYS
COMMUNICATE... LIKE, AT ALL. 1.
“what shall we use to fill the empty spaces where
we used to talk?”
NET POSITIVE photo: PDR via Flickr
ANTICIPATE. 2.
THAT MEANS EMPATHY
PRACTICE EMPATHY photo: Rebecca Weaver via Flickr
SCRUB FOR JARGON
METAPHOR & COMMON LANGUAGE photo: r h via Flickr
LISTEN. 3.
SHELVE DISAGREEMENTS photo: trawin via Flickr
DON’T BE PASSIVE-AGGRESSIVE
“You’re technically correct. The best kind of correct.”
4. ADJUST.
ADJUST FOR AUDIENCE photo: marfis75 via Flickr photo: marfis75 via
Flickr
ADJUST FOR MEDIUM photo: Reeding Lessons via Flickr photo: marfis75
via Flickr
BE OPEN TO FEEDBACK
LISTEN FOR PATTERNS
CARE LIKE CRAZY. 5.
“GIVE IT 5 MINUTES”
RESIST THE URGE TO TAKE YOUR BALL AND GO HOME
photo: Mike Rastiello via Flickr
CYNICAL JOKES DULL YOUR ABILITY TO CARE
PRACTICE/STUDY XP “METAPHOR” JOE O’BRIEN’S WORKSHOP GIVE PRESENTATIONS
COME FROM A PLACE OF LOVE Apologies to @tenderlove
THANK YOU. SERIOUSLY. <3 @tehviking