Best Practices for Building Your Brand in the Online SAP Community

Meet and network with an SAP mentor and other members of SAP Community, and learn from the best how to engage with your audiences online through an interactive Q&A session. Learn about interacting within your community, and come away with awareness of various communication channels, your questions openly discussed, and ways to build your online reputation.

Transcript

1. BEST PRACTICES FOR
   BUILDING YOUR BRAND IN
   THE ONLINE SAP COMMUNIT Y
   B E S T P R A C T I C E S
   Tammy Powlas Christian
   Braukmüller
   CT115
   

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2. SAP
   Community
   Comments
   ABAP
   Code
   Retreat
   Local
   Events
   Blogs
   SAP
   Inside
   Track
   Forum
   

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3. SAP COMMUNITY — OVERVIEW
   Community.sap.com
   • Areas across all SAP areas
   • Content curated by community volunteers and SAP
   • Contribute
   – blogs.sap.com/
   • Ask questions
   – answers.sap.com/
   

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4. SAP COMMUNITY — DISCUSSIONS
   • Ask questions! Community members usually reply
   quickly.
   • Deployment questions (how many deploy SAP
   Solution Manager, for example)
   • Advice from the community
   • Automatic search
   • Value: Save time by searching versus entering an SAP
   Support incident
   

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5. SAP COMMUNITY BLOGS —
   BLOGS.SAP.COM
   • Blogs tell stories
   – BI strategy categories: 5 Common Mistakes has over 25K
   views
   – What sessions to go to at events
   – Highlights of webinars
   – What is coming next? Stay up to date.
   • Documents provide presentations and details
   

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6. OVERVIEW
   • https://people.sap.com/tammy.powlas3
   • Your SAP profile
   • Why have another profile?
   • Why over LinkedIn?
   • SAP Community has badges and missions
   

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7. YOUR PROFILE
   • Go to people.sap.com
   • Tutorial:
   • https://developers.sap.com/tutorials/community-start.html
   

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8. HOW MISSIONS AND BADGES
   IMPROVE YOUR PROFILE
   https://community.sap.com/resources/missions-badges
   

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9. KARMA
   Karma credits
   Improve quality of
   contributions
   Answers accepted
   Vote up
   

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10. CONTENT AND CONNECTIONS
    Follow people
    People follow you
    Content I wrote
    

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11. ROLES
    

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12. SUMMARY
    • Increase your brand by contributing to the community
    • Share your knowledge; learn by giving back
    • Contributing is a noble cause
    

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