Best Practices for Building Your Brand in the Online SAP Community

Meet and network with an SAP mentor and other members of SAP Community, and learn from the best how to engage with your audiences online through an interactive Q&A session. Learn about interacting within your community, and come away with awareness of various communication channels, your questions openly discussed, and ways to build your online reputation.

Transcript

1. BEST PRACTICES FOR BUILDING YOUR BRAND IN THE ONLINE SAP COMMUNIT Y B E S T P R A C T I C E S Tammy Powlas Christian Braukmüller CT115
2. SAP Community Comments ABAP Code Retreat Local Events Blogs SAP Inside Track Forum
3. SAP COMMUNITY — OVERVIEW Community.sap.com • Areas across all SAP areas • Content curated by community volunteers and SAP • Contribute – blogs.sap.com/ • Ask questions – answers.sap.com/
4. SAP COMMUNITY — DISCUSSIONS • Ask questions! Community members usually reply quickly. • Deployment questions (how many deploy SAP Solution Manager, for example) • Advice from the community • Automatic search • Value: Save time by searching versus entering an SAP Support incident
5. SAP COMMUNITY BLOGS — BLOGS.SAP.COM • Blogs tell stories – BI strategy categories: 5 Common Mistakes has over 25K views – What sessions to go to at events – Highlights of webinars – What is coming next? Stay up to date. • Documents provide presentations and details
6. OVERVIEW • https://people.sap.com/tammy.powlas3 • Your SAP profile • Why have another profile? • Why over LinkedIn? • SAP Community has badges and missions
7. YOUR PROFILE • Go to people.sap.com • Tutorial: • https://developers.sap.com/tutorials/community-start.html
8. HOW MISSIONS AND BADGES IMPROVE YOUR PROFILE https://community.sap.com/resources/missions-badges
9. KARMA Karma credits Improve quality of contributions Answers accepted Vote up
10. CONTENT AND CONNECTIONS Follow people People follow you Content I wrote
11. ROLES
12. SUMMARY • Increase your brand by contributing to the community • Share your knowledge; learn by giving back • Contributing is a noble cause