2007 7,130 million yen (as of February 28, 2025) Kamiyama Lab Sansan Innovation Lab Nagaoka Lab Sansan Global Pte. Ltd. （Singapore） Sansan Global Development Center, Inc.（Philippines） Sansan Global (Thailand) Co., Ltd. logmi, Inc. Diamond Corporate Data Services, Inc. Ninout, Inc. Institute of Language Understanding Inc. Established Capital stock Head Office Kansai Branch Fukuoka Branch Chubu Branch Locations Satellite offices Group companies Tokyo Stock Exchange Prime Market Listed stock exchange Planning, development, and sales of digital transformation services that change how people work Business Chika Terada Representative The concept behind Sansan The suffix or honorific “-san" symbolizes "person,” like Mr. and Ms. in English. Sansan stands for people and their encounters with each other. We hope to create encounters that change the world. The red line represents that desire. Sansan Bill One Contract One Eight Main services
person, but it does not necessarily have a form, a “Katachi”, that you can see and touch. Companies do, however, have personalities, goals and values like people do. Since our inception, we have given our company its “Katachi” through the principles we instill in it. As our company continues to grow, we add to and renew our principles, and the “Katachi” evolves. The Katachi of Sansan – Our corporate philosophy
built on encounters; they are the very basis of society. People encounter people. Companies encounter companies. We believe these connections bring innovation, which in turn leads to new ways of working and doing business. By developing innovative products, we change how people and companies value their encounters, and even change how those encounters take place. Mission About Sansan
are some of the roads of society. We believe another road is possible. A new form of infrastructure for the business world. This road connects people with people, companies with companies, and turns everyday business into innovation. We aim to be that new road, that business infrastructure. Become business infrastructure Vision About Sansan
work Our solutions Our mission: Turning encounters into innovation Providing DX-promoting solutions that reshape how we work, linking encounters with people and companies to business opportunities, and developing solutions in a range of business areas. DX for Individuals DX for Corporate Business card DX Sales DX Contract DX Accounting DX Sansan’s DX solutions reshape how we work People and companies first encounter each other Building the encounter Results of the encounter Building a network of encounters
is divided into 4 main products. Contract One Division PR, Branding, Business Development, Global Business Promotion, etc. Other departments Engineers, R&D, System Management, CSIRT, etc. Engineering Division Sansan Division Marketing, Inside Sales, Sales, Customer Success, etc. Bill One Division Marketing, Inside Sales, Sales, Customer Success, etc. Eight Division Marketing, Inside Sales, Sales, Customer Success, etc. Marketing, Sales, etc. COO Team ※COO＝Chief Operating Officer Finance, Accounting, Legal, etc. Corporate Division Recruitment, Labor, Employee Success, etc. HR Division
each product unit and a group handles core technologies. Engineering Division Organization Sansan Engineering Unit Contract One Engineering Unit Bill One Engineering Unit Eight Engineering Unit Platform Engineering Unit Overseas Establishment Team R&D Department Data Alliance Department Corporate System Department Digitization Department Information Security Department VPoE Team Sansan Global Development Center, Inc. Quality Assurance Engineering Unit
Our solutions ｜ Bill One Paper, PDF, and all other invoices that used to be delivered separately to various locations and departments are now digitized and delivered together. Sansan’s technology and operations, forged by continuously and accurately digitizing the vast array of business card types, enable us to process invoices in a way never before possible. From analog to digital. Bill One streamlines billing operations for the entire company, including the accounting department, and speeds up monthly closing. This, in turn, speeds up management’s decision-making. Accounting DX that reshapes how your company works
Bill One One-stop receipt of invoices in any format and centralized management of invoices for contracting companies *When conditions specified by Sansan are met. One-stop receipt 99.9% digitization accuracy Cloud-based centralized management Companies issuing invoices Bill One contracting companies Upload Postal mail Proxy receipt Proxy scanning v Email attachment
Bill One Agile development incorporating scrum development essentials Refinement Morning mtgs. (daily) Planning Demos (3 per week) Reflection Sharing learnings 1 week Case-by-case releases (up to 12 per day) Product backlog
Bill One - Business is strong and could become one of the largest SaaS businesses in the country - Startup-like speed and response to market development - Able to deal with product value and user value together with business side - Work on full stack from front-end to infrastructure - Continuous investment outside of functional development of products, such as refactoring, operational improvements, version upgrades - Exciting developments
for business use R&D Department Academia Medium- to long-term initiatives, R&D Developing core technologies Release & operation of apps and APIs Joint research Submitting papers Conference sponsorship Study group sponsorship & participation Data structuring for various solutions A/B testing Internal data analysis Verifying new services OCR Name recognition Digitization APIs Sansan Labs Data infrastructure Deployment infrastructure Form Data Extraction Technology
areas R&D Department Image processing, recognition Natural language processing Machine learning Data science, causal inference Data visualization, product management New business Sales, CS (internal issues) Contract termination and usage promotion (CS) Sales efficiency (sales) Scene text recognition Object detection Automated input OCR, item segmentation. etc. Ultra-high resolution Feature word assessment Company keywords Eigen expression extraction Email signature capture Eigen expression extraction News delivery Document classification ResNet Company logo extraction Graph embeding Recommendations Label prediction Name matching RCT A/B testing and effectiveness verification Panel data analysis Sansan Labs (new feature development) Key value extraction Digitizing forms Graph neural network
scientists MLOps, DevOps engineers Data engineers, analytics engineers Product managers Product organization Mainly responsible for highly accurate digitization of business cards and forms, and R&D of functions that utilize data to increase product value from the accumulated data to the service release Ensure quality, availability, security, and observability of services, and build and promote deployment infrastructure for continuous and rapid releases with increasing trial-and-error by researchers Lead design and development of analytical infrastructure used by the R&D Dept. Provide data from various logs generated by company's products, data collaboration partners, etc., to the company in an easy-to- use form. Lead development and verification of features for continuous and discontinuous growth of each product working with the product organization
System that enables collaboration with operators to produce high-quality training data Training data Operator Training model Promoting data utilization with a data analysis platform that aggregates business data Data analysis platform Press release Financial info Business cards Company info Publication News News delivery AB testing Data science report Recommendations Network analysis
company-wide OKRs every 3 months ⁃ Top-down and bottom-up formulation, and mutual coordination ⁃ OKRs are not goals for incremental progress, but rather for leaps forward ⁃ R&D Department separates ambitious OKRs and committed OKRs that are not expected to achieve everything → Ready to tackle major challenges OKR examples: Increase product value for Sansan's 30% growth → Improve the quality of email signature capture to achieve sales DX ⁃ By end of X month, Y algorithm's precision will be Z%. ⁃ … → Scale Sansan Labs and create sales DX-leading features ⁃ Reduce development lead time by YY% by end of X month compared with previous quarter ⁃ Release Y applications by end of X month ⁃ … To achieve OKRs Work as a project Communicate, measure, and achieve ambitious goals Objectives and key results (OKRs)
flattening Small-scale development R&D Department R&D Department members Approx. 5 people per team, w/10 teams in total (as of Nov. 2023) - Teams are not strictly divided by areas of expertise, etc., but rather are organized so it's easy to work on related projects - Team composition reviewed on a case-by-case basis
Main languages used Python, R, C#, C++ Cloud AWS, GCP (Google Cloud Platform) Source code management GitHub Libraries and frameworks used Choose freely according to theme Implementation in production environment Docker container tech and… AWS (Batch, Lambda, SageMaker. etc.), GCP (AppEngine, Kubernetes. etc.) PCs Choice of Windows PC, MacBook; AWS or GCP instances available Data accumulation Service creation Assessment Release Learning A/B testing Pretreatment Inference Machine learning systems workflow
w/researchers to promote technical solutions to development and operational issues - Initiatives to support and promote digitization automation - Design, build, and operate of digitization systems that are highly accurate, low-cost, and have high throughput - Ensure quality of service, availability, security, and observability of algorithms and machine learning models developed by researchers to run in the production environment - Productivity improvement initiatives within the R&D Department
MLOps engineers Solutions Business card digitization system (GEES) - Collection of micro-tasks subdivided for fast, low-cost, secure digitization Automation through image processing tech - NineOCR: Proprietary OCR engine specialized for business cards - Smart capture: On-device business card detection + OCR engine for immediate delivery - Language and handwriting determination: Attribute determination of business cards not based on text information Results - Lower business card data entry costs - Improved digitization accuracy of user's immediate primary deliveries Business challenge Minimize digitization costs and accelerate delivery while achieving near-100% accuracy Language determination Attribute determination of business cards not based on text information Smart capture On-device business card detection + OCR engine for immediate delivery NineOCR Proprietary OCR engine specialized for business cards
digitization system Entry Digitization Automation engine Operator Invoice digitizing system utilizing our business card digitizing expertise Invoice image Invoice data User company Bill One entry DevOps, MLOps engineers
MLOps engineers Visible results System modifications, such as improving the processing accuracy, can easily show immediate results in the form of improved user experience and cost reduction. You're responsible for digitization, the source of our value. Your responsibilities are great, but your results will also be impactful. You'll always feel that your work is needed. Close to researchers Involved in new development and modernization We aim for close channels of communication with our researchers by integrating them organizationally, having regular meetings, etc. We discuss new measures, business challenges, improvement plans, etc., and create a system that allows researchers and one another to immediately identify such topics and act on them. You're involved in various tasks, including creation of new solutions and operation and modernization of existing solutions. As many of our services are microservices, development and operation of each is relatively less difficult, and you can exercise a great deal of flexibility.
working hours for engineering and research positions *Core time: 10 a.m. to 4 p.m. Can work less than the designated working hours with supervisor's approval Collaborate across locations In addition to the Omotesando head office, we collaborate and develop across Japan and overseas locations We've developed across locations since around 2013, and have a system and culture that enables efficient online collaboration Make your own choices, taking advantage of the best aspects of online and offline Side jobs available (*approval system) Lunchtime study sessions (*subsidized) *There are rules on side jobs, but if they are within the scope of those rules, they are generally approved. *Subsidies for social gatherings during in-house study sessions (¥1,000/person)
Working environment Singapore Sansan Global Pte. Ltd. Cebu, Philippines Sansan Global Development Center, Inc. Thailand Sansan Global Pte. Ltd. Japan Main office
internal system must allow for highly productive ways of working that encourage business growth Aiming to achieve further business growth Turning encounters into innovation Mission
drinks (including alcohol) and light snacks to create a relaxed setting for casual conversation within and across departments ・Nana-hachi (7-8) Provides opportunities for new employees to interact with members outside of their assigned departments and learn about Sansan's operations and other members ・Katachi Salon Opportunity to discuss the Katachi of Sansan with management
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