Umair Sayyed

Open Day Presentation for the month of February 2013

Transcript

1. Open Day Feb – 2013 Umair Sayyed
2. Documentation
3. Support Total Support Tickets in Feb – 384
4. Accounts Feb - 13 Jan - 13 Nov - 12 Oct - 1 Sept - 12 Aug - 12 Bugs 32 32 13 22 14 6 Feb - 13 Jan - 13 Nov - 12 Oct - 1 Sept - 12 Aug - 12 Usability 18 21 20 13 16 11
5. Issues in Account Module • Invoices not saving due to -ve balance feature release. • Floating point issue. • Outstanding amount not updated in Sales Invoice. • Account balances vanishing in Chart of Accounts. • No Fraction. • Ledgers not creating. • Dual GL entry happening. • Billing period issue in recurring invoice.
6. Setup Module Feb - 13 Jan - 13 Nov - 12 Oct - 1 Sept - 12 Aug - 12 Bugs 17 9 8 7 6 5 Feb - 13 Jan - 13 Nov - 12 Oct - 1 Sept - 12 Aug - 12 Usability 32 30 17 12 16 2
7. Core Feb - 13 Jan - 13 Nov - 12 Oct - 1 Sept - 12 Aug - 12 Bugs 19 23 5 9 6 7 Feb - 13 Jan - 13 Nov - 12 Oct - 1 Sept - 12 Aug - 12 Usability 11 15 5 9 6 7
8. Issue In Other Modules Were • Search not working. #core • Tags. #core • Currency symbol for qty column. #core • Only 50 records being exported in excel. #core • Forgot Password not working. #core • Leave Balance report permission issue. # Mayur # HR • Leave calculation issue. # Mayur #HR • Leave Application Overlapping. # Mayur #HR • Leave Allocation Import. # Mayur #HR • Leave Application and attendance not saving. # Sapcle
9. More.. • Form not Submitting due to permission issue. #Setup • User not able to access My Setting. #Setup • Emails being pulled multiple times #Setup • Purchase Price list issue. #Mahesh #Niloy #Buying • Stop P.O. Not working. #Laurence #Buying • Stock Ledger Entry not deleting. #Paul #Stock • Item master, UOM conversion table issue. #Stock • Gross Profit Report.#Neural • Stock Level report not loading. #Stock • Print format issue. #Mahesh • Reserve Qty issue. #Aditya # Selling
10. Usability Issues • Territory, Customer Group & Item Group setup. • Setup of Tax ledger and Selling / Buying tax master. • Letterhead size adjustment. #Setup • SMS Setting. # Setup • Website Setting. Entering URL. #Website. • Speed.
11. Sales Feb - 13 Jan - 13 Nov - 12 Oct - 1 Sept - 12 Aug - 12 Customer 12 9 12 9 9 5 Trial Ac 116 116 95 110 110 95 Live Chat 118 134 101 99 111 75 2nd highest month in terms of sales!!
12. Implementations Complete Setup: • Bharati Fire Engineers • First Rain Exhibits Specific Module: • Shree Hospital Equipments – Website module • Mehta Herbs – Website module
13. Customer's Feedback Happy Ones Mayur Patel: I wanted to thank you for your hard work, dedication and commitment towards fixing the issues that I have reported. Paul Stary: Just wanted to report the great success in getting a form designed to handle our customer history and to continue to document this going forward. I am using three custom sections in the Projects module. We have searched for many years to find a hosted application to handle this data properly, including SalesForce Professional. ERPNext is far superior to everything we have looked at! Mehul Mehta: I must say this module is really easy to use and small companies like ours can atleast think of creating a decent website in house. Good work guys.
14. Customer's Feedback Sad Ones Anonymous User: I wonder really, how come u didn’t get any single negative feedback from users ?? I suppose we are not 1st client. And honestly speaking message module is very bad, not elegant and practical?? What is happening with ur reports makes us really crazy. We invested huge time to enter our data, then we cant get any results help us manage our business. What is the end for this ??? All payment u asked from us, we paid then give us our right . We need working apps.
15. Thank you!!