the Future of Business • New AI features in G Suite • Prodoscore - Using Google Cloud powered Business Intelligence • Business Intelligence helps to increase adoption of Cloud Tools and fuels Digital Transformation • Increased adoption = productivity = revenue • How Do You Get There?
reimagine work Using AI to help employees work faster and more creatively, to drive greater impact • Smart Reply in Hangouts Chat • Smart Compose in Gmail • Grammar suggestions in Docs • Voice actions in Hangouts Meet Hardware
• How it helps ⁃ Smart Reply drives 10% email replies ⁃ Helps people save time ⁃ Adapts to how you work ⁃ Example of power of AI expanding to other products in the Suite. • When is it available? In the coming weeks AI makes it effortless to respond to messages
better thoughts Smart Compose in Gmail • How it helps ⁃ Helps people communicate clearly and effectively ⁃ Adapts to how you work ⁃ Differentiating feature - MSFT doesn’t have this • When is it available? In the coming weeks
• How it helps ⁃ Helps people write clearly and confidently ⁃ Native in Google Docs (unlike Grammarly extension) ⁃ Machine translations (unlike MSFT and Grammarly) solves for harder errors and improves over time • When is it available? In EAP today AI helps people write clearly and effectively
meetings experience Voice actions in Hangouts Meet hardware • How it helps ⁃ Makes collaboration easier, e.g. say “Hey Google, start the meeting” to connect ⁃ Connecting to video meetings is daunting, Google AI creates a more inviting experience. ⁃ This is something we can uniquely deliver because of our track record with AI, Google Assistant. • When is it available? EAP later this year.
a 50% increase in revenue growth: Organizations reluctant to evolve on their digital transformation journey— lag in revenue growth Skeptics: Technology is a barrier Followers: Reluctant Adopters Strivers: Reinvent in limited steps Drivers: Experimenters and reinventors Source: Microsoft
with the most significant increase across Docs, GMail and Hangouts: • 160% increase in Google Docs (from 23 docs to 63 docs/month/employee). • 22% increase in GMail activity (from 361 emails to 443 emails/month/employee). • 317% increase in Hangouts activity (from 47 chats to 197 chats/day/employee). Google G Suite Adoption & Engagement Significantly Increased Source: Data obtained from the initial trial of 15 Sales employees in November 2017 and were in similar positions in September 2018. We averaged usage from Nov 2017 through Jan 2018 and compared to May through Sep 2018.
800%+ increase in usage and adoption across the team. Employees showed an immediate increase in adoption over a short 60 day period after deploying Prodoscore. Source: Data obtained from the initial trial of 9 Sales employees from November 2016 to June 2017.
Employee 1 & Employee 2 were top 2 sales professionals throughout the trial, as they always set tone with highest scores. Employee 7 on the other hand was an employee they were going to have to put on a performance plan based on results and activity. The data has really allowed leadership to coach the team accordingly: Business Activity = Appointments = Revenue Full Month of Prodoscore Data Pulled from 1/2/18 to 1/31/18, while they were aware of the tool. 90 Day Snapshot of Revenue to Show Typical Sales Revenue Scoring Correlating with Revenue = Yes
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