How to Cut Employee Attrition by 50 Percent

Transcript

1. © UpCurve Cloud | www.upcurvecloud.com Cut Employee Attrition by 50%: Embracing a Work from Home Policy Power Your Business with by Google Cloud
2. © UpCurve Cloud | www.upcurvecloud.com Agenda • Introduction • How to Cut Employee Attrition by 50% ⁃ Embracing the new workforce ⁃ What are the challenges? ⁃ What tools do you need? ⁃ What results can you expect ⁃ How Can We Help You Get There • Q&A
3. © UpCurve Cloud | www.upcurvecloud.com Your Presenters Brandon Leafman Google leafman@ google.com Joey Maller UpCurve Cloud jmaller@ upcurvecloud.com
4. © UpCurve Cloud | www.upcurvecloud.com Working in 2020 Collective Intelligence & Distributed Computing Data stored in cloud, simple to query ML drives deep, actionable insights Collaborative, cloud based productivity applications Companies are Experiencing a Digital Transformation… again Working in 2010 Individual Productivity & IT Silos Data on premise, hard to access, analyze, and use Productivity tools built for individual, local usage
5. © UpCurve Cloud | www.upcurvecloud.com The New Data World is Here • Find Better Talent outside of your local talent pool • Half the time to ramp up a new employee • Improve Productivity Use data to hire and keep the right talent.
6. © UpCurve Cloud | www.upcurvecloud.com Your People Have Already Begun the Journey
7. © UpCurve Cloud | www.upcurvecloud.com How can you accommodate this new environment? Your people are working from different places Your people are working from many devices Your people expect more from their phone than their desktop
8. © UpCurve Cloud | www.upcurvecloud.com What are the right tools to embrace the new workforce?
9. © UpCurve Cloud | www.upcurvecloud.com G Suite G Suite by Google Cloud is the ultimate easy-to-use cloud-based productivity suite for your team. G Suite allows users to access Gmail, Docs, Sheets, Slides, Drive, Hangouts and other useful Google exclusive tools that will allow your users to communicate and collaborate in real-time. These tools can be accessed and used at home or on the go, allowing your team to work when they want, how they want.
10. © UpCurve Cloud | www.upcurvecloud.com To be productive today is to be connected. Workers expect this.
11. © UpCurve Cloud | www.upcurvecloud.com It looks like people creating together from anywhere. Project Everest Campaign City Ideas Project Everest Campaign City Ideas
12. © UpCurve Cloud | www.upcurvecloud.com It looks like a secure way to share with collaborators.
13. © UpCurve Cloud | www.upcurvecloud.com It looks like people talking face-to-face to make decisions.
14. © UpCurve Cloud | www.upcurvecloud.com It looks like a single place for the team to store everything.
15. © UpCurve Cloud | www.upcurvecloud.com
16. © UpCurve Cloud | www.upcurvecloud.com CRM Any remote sales team wouldn’t be complete without a tool that helped to organize customer relationship management (CRM). Luckily for remote teams everywhere, there are some great CRM tools currently available. Most CRM tools come complete with seamless G Suite integration, designed to work with productivity tools like Docs, Sheets, Slides, and Gmail.
17. © UpCurve Cloud | www.upcurvecloud.com Telephony (VoIP) An effective VoIP system allows for better communication with your entire team. Some VoIP systems feature the ability to integrate your VoIP phone with workplace software like G Suite and various CRM solutions. One of UpCurve Cloud’s preferred VOIP partners, Vonage Business, offers a VoIP systems that allows employees to make calls directly from Gmail, view individual call records through your CRM solution, and transfer calls from your mobile phone to your workplace handset.
18. © UpCurve Cloud | www.upcurvecloud.com Prodoscore Prodoscore is a must-have tool for effectively managing your team remotely. Prodoscore provides deep visibility to your daily workflow that helps you continuously improve your sales process for your whole team, and our machine learning surfaces new opportunities you may have missed. Workers learn where they can improve. Managers can discover and improve on team weaknesses, and HR can receive alerts for at-risk employees.
19. © UpCurve Cloud | www.upcurvecloud.com What Results Can You Expect?
20. © UpCurve Cloud | www.upcurvecloud.com 20% increase productivity per employee = 1.6 hrs per day = 384 hrs per year $11,520 per year Not Knowing vs Knowing December Scores - Average = 60 November Scores - Average = 61 (2 Weeks Data) January Scores - Average = 72 (Rolled out January 2nd to the team)
21. © UpCurve Cloud | www.upcurvecloud.com Maximizing Efficiencies to Create Destination Employer Work from Office vs at Home - Allen and Grace At this time, Allen was unaware we were using Prodoscore as a tool. We didn't roll it out until January. It allowed us to have an open conversation with him in regards to his productivity in the office vs home and why such a large spike. Allen has to drive about an hour both ways from the city to get to the office, this instilled the confidence we needed to allow him to be more productive and have a better balance vs. 2 hours of windshield time. We wish this was always the case. Grace was the complete opposite and activity dramatically took a downturn when she worked from home. Leadership gains visibility into maximizing rep productivity and can make data driven decisions. ALLEN: Office Day (Monday Everyone In the Oak Brook Office) - 57 ALLEN: Work From Home Friday 12/8 was my first test with Michael - 75 Allen and Grace’s Prodoscores - December
22. © UpCurve Cloud | www.upcurvecloud.com Remote Workers are Outperforming Office Workers: Here’s Why 1. Productivity According to a nationwide survey, 65 percent of workers said that remote work would give their productivity a boost. Another 86 percent said that working alone allows them to hit maximum productivity. 2. Teamwork and Camaraderie Despite the distance, remote workers make the best teammates. People are often surprised to learn that remote workers are actually more engaged than in-office counterparts. One reason is that people have to make a greater effort to connect since there is no chance of running into a co-worker in the hallway. So interactions are more purposeful. And yes, video chats are an excellent way to foster these relationships — with 92 percent of workers saying that it improves teamwork. 3. Presence Office life is littered with absences -- workers who are calling in sick or sneaking out early to run an errand or get to an event on time. But remote workers do not need to make excuses. Since they are not tied to an office, they can design their workday to meet the demands of their lives. If they have a cold, they can work from home without spreading the germs to others. And if they need to run an errand, they can handle it quickly without losing a workday. This ultimately makes remote workers more present for their work and team. 4. Health No commute and more time for family and friends. Is it any wonder remote workers have more peace of mind? One study found that remote workers are also getting more sleep and exercise, and they are eating healthier. They even have a more positive attitude overall and experience less stress. 5. Better Work / Life Balance = Happier Employee Perhaps the greatest benefit of remote work is that it makes the way for sustainable happiness — giving people the chance to pursue their passions both in work and in life. Fifty-one percent of remote workers report that they are able to spend more time with their significant others, which has helped them experience greater job satisfaction.
23. © UpCurve Cloud | www.upcurvecloud.com Focus on Results, Not Time The Conclusion • Work-at-home employees "reported shorter breaks and fewer sick days and took less time off." • Attrition rates were 50 percent better with the work-at-home employees. • And while it's hard to measure happiness quantifiably, the employees who worked at home "reported higher job satisfaction." Here’s the reality: you need to trust your employees. With work tools, you can see if they get their work done without obsessing over what they are doing each minute of the day. You can focus less on how much time goes in to work and more on results.
24. © UpCurve Cloud | www.upcurvecloud.com Let us help you get there ...
25. © UpCurve Cloud | www.upcurvecloud.com Q&A
26. © UpCurve Cloud | www.upcurvecloud.com Thanks!