Research Repositories in 10 minutes

Transcript

1. Research Repositories in 10 Minutes Thursday 19th March 2020 Benjamin Humphrey, CEO, Dovetail @hidovetail
2. → What is a research repository? → What problems do they try to solve? → 5 principles to guide your decisions → A few other things to think about IN THIS TALK
3. What is a research repository?
4. WeWork’s Polaris: A System for Deciding What to Work on by Tomer Sharon, WeWork, January 2017
5. How Microsoft’s Human Insights Library Creates a Living Body of Knowledge by Matt Duignan, Microsoft, June 2019
6. Why we built a UX Research Insights repository by Sarah O’Donnell, GitLab, July 2019
7. The Power of Insights: A behind-the-scenes look at the new insights platform at Uber by Etienne Fang, Uber, August 2019
8. A centralized, searchable database of research and insights that the entire organization leverages to make better decisions. RESEARCH REPOSITORY
9. Why set up a research repository?
10. ⚠ Teams are siloed PROBLEMS REPOSITORIES TRY TO SOLVE
11. ⚠ Teams are siloed ⚠ Research is repeated PROBLEMS REPOSITORIES TRY TO SOLVE
12. ⚠ Teams are siloed ⚠ Research is repeated ⚠ Reliance on tribal knowledge PROBLEMS REPOSITORIES TRY TO SOLVE
13. ⚠ Teams are siloed ⚠ Research is repeated ⚠ Reliance on tribal knowledge ⚠ Reports aren’t standardized PROBLEMS REPOSITORIES TRY TO SOLVE
14. ⚠ Teams are siloed ⚠ Research is repeated ⚠ Reliance on tribal knowledge ⚠ Reports aren’t standardized ⚠ Data is spread across tools PROBLEMS REPOSITORIES TRY TO SOLVE
15. 5 principles to guide your decisions
16. Retrievable Effortless search should support self-service. No complicated queries, filters, or views. PRINCIPLE 1/5
17. Approachable A great experience should encourage usage across roles and seniority levels. PRINCIPLE 2/5
18. Traceable Build context and trust in the research with insights linked to the source material. PRINCIPLE 3/5
19. Accessible ‘Open by default’ permissions and easy authentication so everyone can join. PRINCIPLE 4/5
20. Secure Ensure best practices with privacy, security, legal, and regulatory requirements. PRINCIPLE 5/5
21. A few other things to think about
22. How will you get buy in from the org? Who will have access? To create? To view? How will you migrate past research? What kind of data will you store there? Who will manage the taxonomy? THINGS TO THINK ABOUT
23. dvtl.link/repos benjamin@dovetailapp.com @hidovetail dvtl.link/careers