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Active Listening

Avatar for Victor Velazquez Victor Velazquez
September 27, 2018
Education
1
19

Active Listening

Key points about Active Listening, AL is a technique that is used in counseling, training, and solving disputes or conflicts.

Avatar for Victor Velazquez

Victor Velazquez

September 27, 2018
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Transcript

  1. Active Listening

  2. Victor Velázquez

  3. WHY SHOULD I CARE?

  4. OK, HOW DO I DO IT?

  5. Make eye contact

  6. Single-task

  7. Take notes

  8. Repeat back

  9. Stop planning

  10. Embrace silence

  11. Gracias!!!!!!!!!!!