Discovery Workshops - Kicking off project right.

A discovery workshop is an in-person, hands-on, facilitated session at the beginning of a project that uses design thinking to gain shared understanding, explore ideas and develop a human centered design direction.

Transcript

1. Welcome
2. DESIGN WORKSHOPS Starting projects out right.
3. DISCOVERY WORKSHOPS Starting projects out right.
4. Garren DiPasquale Experience Designer / Developer / Family Man aduro.us @aduroguy #DiscoveryWorkshops
5. WHAT IS A DISCOVERY WORKSHOP?
6. A discovery workshop is an in-person, hands-on, facilitated session at the beginning of a project that uses design thinking to gain shared understanding, explore ideas and develop a human centered design direction.
7. A SELFISH PROCESS INVENTED BY MYSELF AND OTHER DESIGNERS TO EASE OUR PAIN
8. IN THE BEGINNING
9. AND EVERYTHING WAS GREAT
10. UNTIL IT WASN’T
11. AGILE DESIGN 1. Didn’t have the upfront time to design. 2. Design couldn’t adjust quickly enough. 3. The design was in my head. 4. Design was often fragmented.
12. I WANTED A BETTER WAY
13. I NEEDED A BETTER WAY
14. MOVE BEYOND THE USER STORY
15. DESIGN CENTERED
16. TEAM DRIVEN
17. ITERATIVE
18. IT HAD TO BE FAST
19. DISCOVERY WORKSHOPS
20. DISCOVER THE WHY NOT THE HOW
21. IT WORKED
22. AND NOT JUST FOR AGILE
23. DISCOVERY WORKSHOPS
24. TEAM DISCOVERY
25. THE KEYS TO DISCOVERY
26. DISCOVERY WORKSHOPS 1. Recognize the design process. 2. Use design thinking. 3. Are facilitated hands on. 4. Are human centered.
27. DISCOVERY WORKSHOPS 1 Recognize the Design Process
28. DESIGN
29. BIG D
30. CONCEIVE AND PLAN OUT IN MIND, TO HAVE AS A PURPOSE, TO DEVISE FOR A SPECIFIC FUNCTION OR END
31. NOT UI
32. THE DESIGN PROCESS
33. INSPIRATION IDEATION IMPLIMENTATION
34. INSPIRATION IDEATION IMPLEMENTATION
35. DIVERGENT AND CONVERGENT
36. INSPIRATION IDEATION IMPLEMENTATION
37. ALLOWS US TO USE CREATIVE THINKING TO SOLVE PROBLEMS
38. “THINK OUTSIDE THE BOX”
39. DISCOVERY WORKSHOPS RECOGNIZE THE DESIGN PROCESS 1. Macro not Micro. 2. Uses divergent and convergent thinking. 3. Allows for lateral thinking.
40. DISCOVERY WORKSHOPS 2 Use Design Thinking @aduroguy #DiscoveryWorkshops
41. HAVE YOU EVER BUILT SOFTWARE… @aduroguy #DiscoveryWorkshops
42. THE BUSINESS DIDN’T ASK FOR? @aduroguy #DiscoveryWorkshops
43. THE TEAM STRUGGLED TO DELIVER? @aduroguy #DiscoveryWorkshops
44. OR USERS DIDN’T WANT? @aduroguy #DiscoveryWorkshops
45. I HAVE. @aduroguy #DiscoveryWorkshops
46. DESIGN THINKING @aduroguy #DiscoveryWorkshops
47. “Design thinking is a human-centered approach to innovation that draws from the designer's toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.” — Tim Brown, president and CEO IDEO @aduroguy #DiscoveryWorkshops
48. DESIGN THINKING BIZ TECH DESIGN FEASIBLE VIABLE DESIREABLE @aduroguy #DiscoveryWorkshops
49. COMMON STRUCTURES @aduroguy #DiscoveryWorkshops
50. STRUCTURE ONE BIZ TECH DESIGN @aduroguy #DiscoveryWorkshops
51. STRUCTURE TWO BIZ TECH DESIGN @aduroguy #DiscoveryWorkshops
52. STRUCTURE THREE DESIGN BIZ TECH @aduroguy #DiscoveryWorkshops
53. DESIGN THINKING BIZ TECH DESIGN @aduroguy #DiscoveryWorkshops
54. DESIGN THINKING BIZ TECH DESIGN INNOVATION @aduroguy #DiscoveryWorkshops
55. FEASIBLE VIABLE DESIRABLE @aduroguy #DiscoveryWorkshops
56. IT’S EASY. @aduroguy #DiscoveryWorkshops
57. NO PIXEL PUSHING HERE. @aduroguy #DiscoveryWorkshops
58. IS IT FEASIBLE? IS IT VIABLE? IS IT DESIRABLE? @aduroguy #DiscoveryWorkshops
59. DISCOVERY WORKSHOPS USE DESIGN THINKING 1. Not just for the user. 2. Focused on feasibility, viability & desirability. 3. Can be integrated anywhere. @aduroguy #DiscoveryWorkshops
60. DISCOVERY WORKSHOPS 3 Are Facilitated Hands On
61. FACILITATED
62. DESIGN CENTERED
63. FACILITATED BY DESIGNER
64. NOT DESIGN BY COMMITTEE
65. HANDS ON
66. IN PERSON
67. ATTENDEES
68. BIZ TECH DESIGN AT MINIMUM
69. PARTICIPANTS 1. DESIGN. 2. DEVELOPMENT. 3. BUSINESS. 4. CONTENT STRAT. 5. MARKETING. 6. LEGAL.
70. BRUCE TUCKMAN’S STAGES OF GROUP DEVELOPMENT
71. FORMING STORMING NORMING PERFORMING
72. SHARED UNDERSTANDING
73. EVERYONE PARTICIPATES
74. GAME STORMING
76. DIVERGE AND CONVERGE
77. FUN
78. DISCOVERY WORKSHOPS ARE FACILITATED HANDS ON 1. Facilitated by a designer. 2. Get the team together for shared understanding. 3. Use game storming and engage. 4. Have fun.
79. DISCOVERY WORKSHOPS 4 Are Human Centered @aduroguy #DiscoveryWorkshops
80. I DESIGN @aduroguy #DiscoveryWorkshops
81. U DESIGN @aduroguy #DiscoveryWorkshops
87. WE DESIGN @aduroguy #DiscoveryWorkshops
89. $2.8 BILLION 750,000 USERS 1YR FASTEST GROWING EVER — CHAT SOFTWARE @aduroguy #DiscoveryWorkshops
91. $3.5 BILLION 8 MILLION USERS 4YRS — TAXI AND PRIVATE CAR @aduroguy #DiscoveryWorkshops
93. ACQUIRED FOR $1.2 BILLION 75% REPEAT CUSTOMERS — FOOTWEAR @aduroguy #DiscoveryWorkshops
94. SHOES! Not exactly exciting stuff. @aduroguy #DiscoveryWorkshops
95. WHAT MAKES THEM GREAT? @aduroguy #DiscoveryWorkshops
96. THE EXPERIENCE MATTERS @aduroguy #DiscoveryWorkshops
97. TO CARE ABOUT THE EXPERIENCE IS TO CARE ABOUT PEOPLE @aduroguy #DiscoveryWorkshops
98. HOW DO YOU BECOME HUMAN CENTERED? @aduroguy #DiscoveryWorkshops
99. DEVELOP EMPATHY @aduroguy #DiscoveryWorkshops
100. THIS IS UX @aduroguy #DiscoveryWorkshops
101. NOT JUST FOR THE USER @aduroguy #DiscoveryWorkshops
102. THE ENTIRE TEAM @aduroguy #DiscoveryWorkshops
103. THE PROCESS IS MEANT FOR EVERYONE INVOLVED @aduroguy #DiscoveryWorkshops
104. DISCOVERY WORKSHOPS ARE HUMAN CENTERED 1. Develop empathy. 2. Design for everyone involved. 3. The experience matters. @aduroguy #DiscoveryWorkshops
105. WHERE DO I GET STARTED?
106. RECOGNIZE THE ENTIRE DESIGN PROCESS 1
107. INSPIRATION IDEATION IMPLEMENTATION
108. DESIGN IS THE WHY
109. USE DESIGN THINKING 2
110. ASK IF IT’S FEASIBLE VIABLE DESIRABLE
111. FACILITATE A WORKSHOP 3
112. START SMALL
113. 5-7 PEOPLE
114. DIVERGENT AND CONVERGENT THINKING
115. GAME STORM
116. HAVE FUN
117. BE HUMAN CENTERED 4
118. BUILD EMPATHY WITH YOUR USERS AND YOUR TEAM.
119. DISCOVER DESIGN TOGETHER
120. Thanks!
121. Garren DiPasquale Experience Designer / Developer / Family Man aduro.us
122. PRODUCT VISION DESIGN PRINCIPLES HEURISTICS PATTERNS MACRO MICRO UX UI
123. INSPIRATION IDEATION IMPLEMENTATION EDIT FEATURE BRIEF NEW FEATURE OR IDEA INTRODUCED GET USER FEEDBACK & RE-EVALUATE NEXT MVP MINOR ENHANCEMENT IS INTRODUCED DELIVERY SPRINT GROOM WITH: BIZ, BA, TECH, UX REFINE ARTIFACTS & REVIEW WITH BUSINESS GROOM STORIES & REQUIREMENTS WITH BUSINESS SIZE STORIES FEATURE & SHELL STORY WRITING CONFIRM PRIORITY & FEATURE SIZE DESIGN WORKSHOP FEATURE BRIEF IDEA STATEMENT STEERING COMMITTEE PRIORITIZES & SIZES FEATURES BUSINESS HAS A NEW IDEA XL S ML
124. @aduroguy #agileUX EDIT FEATURE BRIEF NEW FEATURE OR IDEA INTRODUCED GET USER FEEDBACK & RE-EVALUATE NEXT MVP MINOR ENHANCEMENT IS INTRODUCED DELIVERY SPRINT GROOM WITH: BIZ, BA, TECH, UX REFINE ARTIFACTS & REVIEW WITH BUSINESS GROOM STORIES & REQUIREMENTS WITH BUSINESS SIZE STORIES FEATURE & SHELL STORY WRITING CONFIRM PRIORITY & FEATURE SIZE DESIGN WORKSHOP FEATURE BRIEF IDEA STATEMENT STEERING COMMITTEE PRIORITIZES & SIZES FEATURES BUSINESS HAS A NEW IDEA XL S ML MACRO MICRO
125. INSPIRATION DESIGN WORKSHOP FEATURE BRIEF IDEA STATEMENT STEERING COMMITTEE PRIORITIZES & SIZES FEATURES BUSINESS HAS A NEW IDEA XL
126. IDEATION SIZE STORIES FEATURE & SHELL STORY WRITING CONFIRM PRIORITY & FEATURE SIZE DESIGN WORKSHOP S ML
127. IMPLEMENTATION DELIVERY SPRINT GROOM WITH: BIZ, BA, TECH, UX REFINE ARTIFACTS & REVIEW WITH BUSINESS GROOM STORIES & REQUIREMENTS WITH BUSINESS SIZE STORIES S ML
128. DESIGN @aduroguy #agileUX