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ajfisher
October 18, 2012
Design
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Datatium - Radiation free responsive experiences
ajfisher
October 18, 2012
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Transcript
Datatium – Radiation free responsive experiences Web Directions South 18
October, 2012 Andrew Fisher - CTO@JBA @ajfisher
Welcome back Andrew Image (CC) – @pevennett
What I wanted
What I got instead Image (CC) flickr – Michael Gil
None
github.com
Image (CC) flickr – Lisa Brewster Is this too much
to ask?
Where is the web now?
Da Datatium 0 0.000751
1. Conditionally responsive experiences 2. Behaviourally responsive experiences 3. Contextually
responsive experiences
Conditionally responsive experiences
if THIS then THAT
None
Getting the data
None
None
None
Using conditional data
Show off what you’ve got Image (CC) flickr – Andrew
Hitchcock
Don’t annoy your users Image (CC) flickr – Joe Shlabotnik
Simple can go a long way Image (CC) Wikipedia
Remove friction for fun Image (CC) flickr – martinhoward
Beautifully frictionless TSS Surry Hills – R Stolz
Take users on a journey Image (CC) flickr – wolfgangstaudt
Set lots of small goals linkedin.com
Users don’t start as heroes Zelda Twilight Princess © Nintendo
Design process
User data as process
Remove optional items
Small things matter Virgin Australia check-in
Behaviourally responsive experiences
Getting the data
Aggregate behaviour
Ask questions about behaviour Why did the user do that?
Are they getting stuck somewhere? How can I tell what they are doing? What do they do next? How do I validate my views on their behaviour?
Understand desire lines Image (CC) flickr – wetwebwork
Using behavioural data
Recommendations
Start by recommending NYTimes
Repetition
Home Account login Complete Payment Recharge Exit
Empower your users
Design process
Consider behavioural slots
Failure means learning Image (CC) flickr – Aristocrats Hat
Be transparent to users amazon.com recommendations
Capture failure data facebook.com ads
If you’re not buying the product then you are the
product.
Provide feedback to users last.fm playlist data
Build data products linkedin.com profile stats
Contextually responsive experiences
The Avengers, 2012 – © Marvel
Mostly works themoderngentleman.de
Getting the data
Device shapes behaviour
Time shapes behaviour Image (CC) flickr – Martina Photography
Location shapes behaviour
Context shapes behaviour Image (CC) flickr – Henry Stratford
Context variables
Using contextual data
Externally adaptive contexts
Change assets as well
Task oriented contexts
Context drives need ANZ GoMoney
Micro moments Image (CC) flickr – Ed Yourden
Consider desktop too Google Docs
Adaptive contexts
Starting to adapt to me Google Now
A responsive real world Image (CC) flickr – Design.Gallery
Design process
Embrace the chaos Image (CC) flickr – Page Dooley
Responsive experiences Conditional Behavioural Contextual
Creating responsive experiences
1. You don’t know everything
2. Data is worth more than opinion “If we have
data, let’s look at data. If all we have are opinions, let’s go with mine” -- Jim Barksdale, former Netscape CEO
3. Take the bold decisions
Learn to love data Image (CC) flickr – Zebrasquares
Starting a punk band From Sideburns magazine, December 1976
Data science punk With apologies to Sideburns mag
Datatium – Radiation free responsive experiences Web Directions South 18
October, 2012 @ajfisher slideshare.net/andrewjfisher jbadigital.com