Digital Literacy

What does it mean to be literate in a digital age? Our conventional definition implies reading and writing, paying no mind to new media’s inherent malleability. It’s only by scrutinizing the ends to which our digital creations are used that we’ll come to better understand our ability to effect change via those creations.

More information (additional parts coming soon): http://www.uxbooth.com/articles/digital-literacy-part-1-cadence/

Bibliography: http://bit.ly/10Mdelj

Transcript

1. literacy literacy D I G I T A L D I G I T A L
2. “ Literacy, in any medium, means not just knowing how to read that medium, but also how to create in it, and to understand the difference between good and bad uses. Clay Shirky Foreword to Mediactive by Dan Gillmor
3. Interaction Designer and User experience enthusiast ANDREW MAIER ux BOOTH
4. Dear " AmericanAirlines" ! I redesigned your website and I'd like to get your opinion. Dustin Curtis
 http://dustincurtis.com/dear_american_airlines.html (A design villain)
7. Fire your entire design team... [who] is obviously incapable of building a good experience. Get outside help. Dustin Curtis
 http://dustincurtis.com/dear_american_airlines.html
8. Dear Dustin Curtis, I saw your blog post titled “Dear American Airlines,” and I thought I’d drop a line. Sorry for the length of this email, but let me sum up the gist of what I’ve written below: You’re right. You’re so very right. And yet… Mr. X (via Dustin Curtis)
 http://dustincurtis.com/dear_dustin_curtis.html
9. 2 hours 365 days 365 days
10. Why would Dustin publish this?
11. What should American have done?
12. Customer support Regular (“closed”) letter Yelp review Open letter political affordances
13. Affordance The quality of an object allowing an action–relationship with an actor.
14. 1 2 3
15. I’m a Button, believe you me
16. I’m a Button, believe you me
17. I’m a Button, believe you me
18. I’m a Button, believe you me
19. I’m a Button, believe you me
20. Political affordance The quality of media allowing an actor to assemble a public, a potential for shared understanding, by way of his/ her actions upon it.
23. Customer support Regular (“closed”) letter Yelp review Open letter Portfolio political affordances Consulting
25. Design
    Process Questions design
    Product Answers
26. Asking deliberate questions in a deliberate order might yield a deliberate result. The design of Design
30. Ideas Ideas
32. 35:00 – 36:34 Ta-Nehisi Coates: the Vox Conversation http://www.vox.com/videos/2014/6/2/5771690/ta-nehisi-coates-the-vox-conversation
33. Design Fiction Speculative Design
34. Lean, user-centered design brings design fiction to life.
35. Understand people, generally Understand people, specifically Understand existing media Author near-term fiction Build understanding, over time
37. discover define develop deliver 1 2 3 4
38. WRITING Communicates an idea Expands understanding READING
39. Consensus Encourages a system of thought Promotes additional perspectives Dissensus
40. Design Posture A designer’s ability to promote either consensus or dissensus with regards to a system of thought. Design rhetoric.
41. CONSENSUS CONSENSUS
42. eCommerce A/B testing
43. Voting Field Guides to Ensuring Voter Intent
44. dissensus dissensus
45. Privatized healthcare Bitter Pill
46. ONE ACETAMINOPHEN TABLET COSTS 1.5¢. YOUR HOSPITAL MARKS IT UP 10,000%
47. The culture we created as a consequence, though, was – and still is in some ways – profoundly unattractive. What was supposed to be fairness can become callousness or, at the very least, can feel that way when read from the other side. Nick Harkaway The Blind Giant “
48. Cost of Incarceration Million Dollar Blocks
49. At any level of abstraction, design can either be a gesture of consent or dissent. A (re)statement of fact or a rhetorical question.
50. Dear " AmericanAirlines" ! I redesigned your website and I'd like to get your opinion. Dustin Curtis
 http://dustincurtis.com/dear_american_airlines.html (A design villain)
51. fashion commerce infrastructure governance culture nature
52. fashion commerce infrastructure governance culture nature
53. fashion commerce infrastructure governance culture nature
54. fashion commerce infrastructure governance culture nature Visual design Interaction design Information architecture Content strategy Civic design
55. Ubiquity Ubiquity
56. JAY WINSTEN
58. When the campaign began in late 1988, annual alcohol-related traffic fatalities stood at 23,626. By 1994, fatalities had declined by 30%.
59. suey park
62. JOURNALISM TEACHING 1 2
63. Journalism is printing what someone else does not want printed: everything else is public relations. ! —GEORGE ORWELL
64. Journalism principles ๏ Thoroughness. Learn to speak the language. ๏ Accuracy. Avoid errors; they undermine trust. ๏ Fairness. Talk to users and stakeholders. ๏ Independence. Construct your own narratives. ๏ Transparency. Ask people to corroborate. Adapted from Dan Gillmor’s principles of trustworthy media creation in “Mediactive”
65. Teaching principles ๏ We teach by way of artifacts. ๏ Both process and product. Articulation over definition. ๏ Identify memes, tropes, narratives, genres. Cultural accupuncture. ๏ Cultivate a learning community. Slack, SendtoInc. ๏Cognitive dissonance ๏Humility/beginner's mind ๏Hats/IA ๏don't put how before what ๏Gathering
66. Cultural acupuncture Using ideas from culture which are of particular resonance to audiences, and… ‘pushing these areas’ to creat[e] a civic effect.
67. Participants are mobilized as “Dumbledore’s Army of the real world” in campaigns such as “Not In Harry’s Name,” which pressures Warner Brothers into using Fair Trade chocolate for its Harry Potter Chocolates. Connected Learning: An Agenda For Research And Design
68. We’re in an industry that’s largely focused on having users not think when there’s a great deal of merit in considering what we want users to think about.
69. @andrewmaier andrew@uxbooth.com http://bit.ly/10Mdelj Nerds rejoice! There’s a bibliography available! Icons used: Idea by Waleed Al-Alami, People by Wayne Tyler Sall, Conversation by Márcio Duarte. All from The Noun Project