Emotional Intelligence for Engineers at Angular Atlanta

Emotional Intelligence for Engineers
Software may be built on machines, but it’s built by and for human beings. To be a highly effective software engineer, you must be able to navigate human interactions successfully. Emotional intelligence is the set of competencies that will allow you to do just that!

Whether you’re discussing tradeoffs with your UX designer, convincing your team to adopt a new tool, or just reviewing someone’s code, interpersonal skills are essential. Emotional intelligence not only helps in our interactions with others; it also includes self-awareness, which allows us to motivate ourselves, manage stress, and avoid burnout.

This talk will give you a better understanding of your own behavior, and it will also help you to cultivate empathy for the people on your team. You’ll learn a suite of practical tools that will empower you to prevent burnout, improve productivity, and tackle difficult conversations at work. You’ll leave inspired to apply these new skills to unlock your full potential as a developer and a human being!

http://ng-atl.org/speaker-page/april-wensel

Video: https://www.youtube.com/watch?v=SJnVhkEx8Cs

Transcript

1. EMOTIONAL INTELLIGENCE FOR ENGINEERS @APRILWENSEL @COMPASSIONCODE COMPASSIONATE C O D I N G
2. @COMPASSIONCODE
3. 1. WHAT IS EMOTIONAL INTELLIGENCE? 2. WHY SHOULD YOU CARE? 3. HOW DO YOU DEVELOP IT? @COMPASSIONCODE PLAN
4. I USED TO BE A JERK @COMPASSIONCODE
5. https://medium.com/compassionate-coding/ confessions-of-a-recovering-jerk-programmer- b9d531a05ea9 “CONFESSIONS OF A RECOVERING JERK PROGRAMMER” @COMPASSIONCODE
6. TO THE NEGATIVE NANCIES AND NEDDIES… @COMPASSIONCODE
7. EMOTIONAL INTELLIGENCE? @COMPASSIONCODE
8. NOT 
 - JUST BEING “NICE” - IGNORING REASON - BEING FAKE - BEING AN EXTROVERT @COMPASSIONCODE
9. THE ABILITY TO UNDERSTAND AND MANAGE EMOTIONS @COMPASSIONCODE
10. SELF-AWARENESS CONFIDENCE EMPATHY ACHIEVEMENT COLLABORATION MOTIVATION CONFLICT MANAGEMENT … @COMPASSIONCODE
12. http://image.advance.net/home/advance-media/width600/img/nj-lvl_eagles_syndication/photo/ 2017/12/23/as3q5618jpg-c5133449ec14529e.jpg
13. STOP CALLING THEM “SOFT SKILLS” @COMPASSIONCODE
14. @COMPASSIONCODE
15. CATALYTIC SKILLS @COMPASSIONCODE https://www.youtube.com/watch?v=-hoo_dIOP8k Daniel Goleman
16. WHY SHOULD YOU CARE? @COMPASSIONCODE
17. @COMPASSIONCODE 48% 40% 23% 17% Changing or poorly documented requirements Poor team or organizational management Developer churn and loss of key talent Immature dev tools and application platforms Why Software Projects Fail Application Developers Alliance. Developer Insights Report. 2015. n = 850 @COMPASSIONCODE n=850
18. @COMPASSIONCODE
19. @COMPASSIONCODE
20. YOU ARE NOT A ROBOT @COMPASSIONCODE
21. "I'M NOT WORRIED ABOUT ARTIFICIAL INTELLIGENCE GIVING COMPUTERS THE ABILITY TO THINK LIKE HUMANS…I'M MORE CONCERNED ABOUT PEOPLE THINKING LIKE COMPUTERS.” Tim Cook @COMPASSIONCODE http://www.cnbc.com/2017/06/09/watch-apple-ceo-tim-cook- speaks-at-mit-commencement.html
22. 1. GIVE EFFECTIVE FEEDBACK IN CODE REVIEWS 2. NAME VARIABLES 3. DESIGN APIS 4. NEGOTIATE WITH DESIGNERS 5. RALLY SUPPORT FOR A NEW TOOL 6. MOTIVATE YOURSELF 7. INTERVIEW CANDIDATES @COMPASSIONCODE
23. https://compassionatecoding.com/emotional-manifesto AGILE MANIFESTO @COMPASSIONCODE Welcome changing requirements, even late in development. Agile processes harness change for the customer's competitive advantage. EMPATHY SERVICE ORIENTATION ADAPTABILITY OPTIMISM INITIATIVE
24. 1. REDUCED STRESS 2. IMPROVED PRODUCTIVITY 3. BETTER RELATIONSHIPS 4. HAPPINESS! @COMPASSIONCODE PERSONAL BENEFITS
25. HOW DO YOU DEVELOP IT? @COMPASSIONCODE
26. https://www.flickr.com/photos/hades2k/7186127084 @COMPASSIONCODE
27. DISTRESSING EMOTIONS ARE LIKE ALERTS @COMPASSIONCODE
28. @COMPASSIONCODE
29. “[O]UT-OF-CONTROL EMOTIONS CAN MAKE SMART PEOPLE STUPID.” Daniel Goleman Working With Emotional Intelligence @COMPASSIONCODE
30. EMOTIONAL INCIDENT RUNBOOK @COMPASSIONCODE
31. 1. SLOW DOWN 2. TEND TO YOUR NEEDS 3. EMPATHIZE 4. PROCEED CALMLY @COMPASSIONCODE
32. 1. SLOW DOWN 2. TEND TO YOUR NEEDS 3. EMPATHIZE 4. PROCEED CALMLY @COMPASSIONCODE
33. https://frogenvironmental.co.uk/wp-content/uploads/2015/05/Water-Lynx-sediment-control.jpg
34. MORGAN : Alex, I saw that you set the points on a story by yourself again. We’re supposed to vote as a team. ALEX : I never agreed to that. The story was just a quick task. What does it matter? MORGAN : We have a process in place, and we’re supposed to stick to it. ALEX : You ALWAYS do that—bring up process. We waste SO much time talking about process. I just want to get things done! MORGAN : And you’re always being reckless and breaking things! We have processes in place for a reason. If you can’t stick to them, maybe you shouldn’t be on this team! ALEX : Yeah, maybe I shouldn’t! @COMPASSIONCODE
35. WHAT MIGHT THE OTHER PERSON BE FEELING, VALUING, AND NEEDING? @COMPASSIONCODE
36. WASTE OF TIME? @COMPASSIONCODE
37. EMOTIONAL INCIDENT RUNBOOK @COMPASSIONCODE
38. 1. SLOW DOWN 2. TEND TO YOUR NEEDS 3. EMPATHIZE 4. PROCEED CALMLY @COMPASSIONCODE
39. TAKES PRACTICE @COMPASSIONCODE
40. MORE EFFECTIVE INDIVIDUALS
 MORE EFFECTIVE TEAMS @COMPASSIONCODE
41. THE PROBLEMS WE’RE FACING IN TECH ALL RELATE TO THIS LACK OF CONCERN FOR HUMAN BEINGS @COMPASSIONCODE
42. “IF IT IS NOT TEMPERED BY COMPASSION AND EMPATHY, REASON CAN LEAD MEN AND WOMEN INTO A MORAL VOID.” 
 
 Karen Armstrong Twelve Steps to a Compassionate Life @COMPASSIONCODE
43. COMPASSIONATECODING.COM THANK YOU! @COMPASSIONCODE