GABC2019: Boost your Field Services with Azure IoT by Mattia Braga, Scarinci Andrea, Louis Leon Müller

Ever wondered how IoT and HoloLens can improve your daily business? You'll see an Azure IoT solution combined with HoloLens and Microsoft Teams. Join this session and experience it in a live demo.

Transcript

1. Boost your Field Services with Azure IoT
2. 2 Swisscom Team Andrea Scarinci Cloud and IoT Engineer Mattia Braga Solution Consultant Müller Louis Leon ICT System Engineer Azure & Azure Stack
3. Author, Date, Presentation title, C2 Internal 3
5. The challenge of IoT is to discover data sources nobody has thought of to create business value.
6. 6 On interfaces In a context of collaboration Innovation happens
7. Environment Things Insights Actions IoT Hub Cloud Native Data & Analytics Connectivity Business process integration Customer interaction Hybrid Interfaces of IoT IoT Central
8. 8 The most interesting ideas are created on the interfaces between technologies, people and different domains.
9. • Human-centered design • Agile • Partners • Outside your comfort zone • Environment 9 Context of Collaboration
10. Easy make a POC with Azure IoT services
11. Azure: speed up the IoT journey!
12. Cloud Gateway Data manipulation and analytics User interaction Azure: the PaaS approach Storage DB
13. Azure IoT Central: IoT SaaS • A cloud gateway • Customizable Dashboard • Data storage • Rules and Actions • Connectors to other Azure services • Security
14. Azure IoT SDKs
15. Azure IoT demo board and examples (open-source!) Raspberry Pi MXChip Developer Kit Azure Sphere Kit
16. Let’s start! + SDKs + = easy PoC IoT Central Demo Board + Easy customization
17. 17 Boost your Field Services
18. Increase profitability by ensuring the right people, the right parts, and the right equipment are available for every Maintenance visit, regardless of your service strategy 18
19. Field Service: Challenges Error prevention Onboarding and Training Skills Complexity
20. Augmented Reality Production R&D Field Service
21. 1 2 3 Augmented Reality Smart Assistance 1.0 Business Process Management
22. Smart Assistance: Value Travel Reduction(KM) Hours Reduction Recruitment Customer satisfaction Employee satisfaction Quantitative Qualitative
23. 1 2 3 Augmented Reality Smart Assistance - Vision Business Process Management CMS, ERP & CRM IOT Business Intelligence Artificial Intelligence
24. DEMO
25. 1 2 3 Demo Business Process Management CMS, ERP & CRM IOT SDT Supervisor SDT IoT Device 1 SDT Operator
26. Create the application Configuration the application Connect real devices Telemetry and extending Azure IoT Central 26 Azure IoT Central Lab Demo Create IoT Central applications. Create roles and add users Define new device types Configure rules & actions Customize the operator's view Add real device instances (optional) Monitor devices Create overview dashboards Extend Azure IoT Central to integrate with other applications
27. 27 Modify Template for MXCHIP Standard Function Custom Function
28. 28 Advantages …..what is your next POC idea?
29. Thanks to our sponsors!