How cognitive biases and ranking can foster an ineffective architecture and design @ Modern Software architecture 2022

Join Kenny Bass Schwegler, and Evelyn Van Kelle in this talk where they will interactively explore how we can improve our facilitation skills and focus on neuro-inclusiveness with Lewis Deep Democracy (LDD). By having a Deep Democratic discussions together on what biases are at play during liberating structures workshops, and how ranking will effect a visual collaborative modelling session like EventStorming and User Story Mapping, you will gain first-hand experience about LDD. With this experience, they will explain how they embedded LDD in their design processes. In their discussion they will let you leave with the knowledge on how to observe sabotage behaviour, battle oppression, and to create safety in exploring alternative perceptions. They will show you how you can really let the group say what needs to be said and take a collective autocratic decision in designing your software models.

Transcript

1. @EelynvanKelle @kenny_baas How cognitive biases and ranking can foster an ineffective architecture and design Kenny Baas-Schwegler & Evelyn van Kelle @EvelynvanKelle @kenny_baas
2. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas
3. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Photo by Sandy Millar on Unsplash Complexity: When things go bad, endure and observe what you can change, and probe! don’t go chasing a happy to-be situation
4. @EvelynvanKelle @kenny_baas 4
5. @EvelynvanKelle @kenny_baas
6. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas We’re dealing with complex adaptive socio-technical systems. Those 3 aspects impact each other. Balance is key
7. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Open office space to improve communication
8. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Investments in technology are also investments in people, and these investments will make our technology process more sustainable Nicole Forsgren
9. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas If you design a monolith or part of a software landscape without boundaries or the wrong boundaries, you just architected an open office space for software teams.
10. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Kevlin Henny- Good code https://www.slideshare.net/Kevlin/good-code-73714882/16
11. @EvelynvanKelle @kenny_baas
12. @EvelynvanKelle @kenny_baas “Architectural design is system design. System design is contextual design — it is inherently about boundaries (what’s in, and what’s out, what spans, what moves between), and about tradeoffs.” —Ruth Malan
13. @EvelynvanKelle @kenny_baas
14. @EvelynvanKelle @kenny_baas
15. @EvelynvanKelle @kenny_baas “If the architecture of the system and the architecture of the organization are at odds, the architecture of the organization wins” —Ruth Malan
16. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Creating a shared sense of reality
17. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Visual and Collaborative modelling is a practice of using requirement analysis and modelling techniques to create a shared understanding.
18. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas technical architect Socio-technical architect (A role, not a function!) (and of course owned by a person or group)
19. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Ensuring flow in meetings How to make sure everyone said what has to be said? How can we create and include new insights? Who decides on the architecture? How to get everyone on board on the decision? Who to invite? How to deal with issues that keep cycling back? Photo by Mike Lewis HeadSmart Media on Unsplash
20. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Ensuring flow in meetings How to make sure everyone said what has to be said? Photo by Mike Lewis HeadSmart Media on Unsplash
21. @EvelynvanKelle @kenny_baas from: Decision-making practices for evolving and sustaining software architecture by Rebecca Wirfs-Brock and Ken Power
22. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Ranking
25. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Symbolic violence
28. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas So what?
29. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Shadow IT
30. @EvelynvanKelle @kenny_baas Deep Democracy the lewis method
31. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Photo by TRI WISNU HADI on Unsplash Every autocratic decision, supressess knowledge and wisdom and creates resistance.
32. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas foto: Hideta Nagai) credit: Corporate tribe book by Danielle Braun, Jitske Kramer
33. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas foto: Hideta Nagai) credit: Corporate tribe book by Danielle Braun, Jitske Kramer “And those who were seen dancing were thought to be insane by those who could not hear the music”
34. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Photo by Neil Thomas on Unsplash How to make sure everyone said what has to be said? Own, play and share your rank
35. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Ensuring flow in meetings How can we create and include new insights? Photo by Mike Lewis HeadSmart Media on Unsplash
36. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Cognitive bias
41. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Ensuring flow in meetings Who decides on the architecture? How to get everyone on board on the decision? Who to invite? Photo by Mike Lewis HeadSmart Media on Unsplash
42. @EvelynvanKelle @kenny_baas https://www.today.com/home/toilet-paper-over-or-under-debate-resolved-1891-patent-t9776
43. @EvelynvanKelle @kenny_baas Accurate vs Completeness
44. @EvelynvanKelle @kenny_baas Accurate vs Completeness
45. @EvelynvanKelle @kenny_baas Discussion Dialogue Actions, thinking fast Insights, thinking slow Convince, take a stand Understanding, listen Think against other (yes, but..) Think together with others (Yes, and…) Answer are central The questions are central Attack and defence Investigate and check Opinions and arguments Principles, values and norms Judgement postpone judgment Finding solutions find the underlying reason Risk: false consensus, powerplay Risk: responsible abstraction, woolly
46. @EvelynvanKelle @kenny_baas https://twitter.com/RonJeffries/status/1128329696012378114
47. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Photo by Tamara Gak on Unsplash “Peace is not the absence of conflict. Conflict are the status quo, it is how you manage them is what makes peace.” - Bart Brandsma
48. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Photo by Markus Spiske on Unsplash “We must be able to identify all the parts in a system and allow them to speak. All the parts in a group, even those we do not like or believe to be useless, must be present and supported.” - Arnold Mindell
49. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Photo by Rikki Chan on Unsplash Who to invite is about thinking in perceptions instead of people. Invite especially people with annoying perceptions.
50. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Photo by Kevin Erdvig on Unsplash credit: Corporate Tribe by Danielle Braun, Jitske Kramer Meetings as campfires
51. @EvelynvanKelle @kenny_baas credit: human dimensions
52. @EvelynvanKelle @kenny_baas 1. Gain all views 2. Make it safe to to say alternative views 3. Spread the why ----- VOTE ---- 4. Ask: What would it take for you to go along? Deep Democracy the lewis method steps
53. @EvelynvanKelle @kenny_baas 1. Idea: You have an idea, but nothing is certain 2. Suggestion: You have a clear intention, but other insights are more than welcome 3. Proposal: You have a concretely worked out proposal. Only serious objections can influence the decision 4. Command: Decision is made, what does it take for you to go along? How much space do you give?
54. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Photo by Tamara Gak on Unsplash Who decides on the architecture? How to get everyone on board on the decision? Who to invite? Use the Deep Democracy the lewis method steps. Be clear on how much power people have on decision making. Photo by Mike Lewis HeadSmart Media on Unsplash
55. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Photo by Tamara Gak on Unsplash Ensuring flow in meetings How to deal with issues that keep cycling back? Photo by Mike Lewis HeadSmart Media on Unsplash
56. @EvelynvanKelle @kenny_baas Polarity mapping
57. @EvelynvanKelle @kenny_baas Polarity mapping
58. @EelynvanKelle @kenny_baas @EvelynvanKelle @kenny_baas Photo by Tamara Gak on Unsplash Ensuring flow in meetings Create awareness of people their ranks in the group Own, play and share your rank Be aware and make explicit the biases at play Use Deep Democracy the lewis method in your decision making Start managing polarities with the group by using polarity mapping Photo by Mike Lewis HeadSmart Media on Unsplash
59. @kenny_baas #CatTax @kenny_baas Baasie.com xebia.com/blog/author/kbaas/ https://speakerdeck.com/baasie @EvelynvanKelle evelynvankelle@gmail.com https://www.evelynvankelle.com Leave the judging to cats.