Infiltrating Telecoms using Ruby

Transcript

1. Infiltrating Telecoms Using Ruby Ben Klang @bklang Ben Langfeld @benlangfeld Tuesday, 23 October 12
2. Tuesday, 23 October 12
3. Why Telephony Tuesday, 23 October 12
4. Why Telephony What is a Voice Application Tuesday, 23 October 12
5. Why Telephony What is a Voice Application Telecom Infiltration Options Tuesday, 23 October 12
6. Why Telephony What is a Voice Application Telecom Infiltration Options Adhearsion: The Ruby Approach Tuesday, 23 October 12
7. Why Telephony http://www.itu.int/ITU-D/ict/newslog/Brazil+Has+More+Mobile+Phones+Than+People.aspx http://www.internetworldstats.com/sa/br.htm Tuesday, 23 October 12
8. Why Telephony Brasil http://www.itu.int/ITU-D/ict/newslog/Brazil+Has+More+Mobile+Phones+Than+People.aspx http://www.internetworldstats.com/sa/br.htm Tuesday, 23 October 12
9. Why Telephony Brasil 20MM home computers for 194MM people http://www.itu.int/ITU-D/ict/newslog/Brazil+Has+More+Mobile+Phones+Than+People.aspx http://www.internetworldstats.com/sa/br.htm Tuesday, 23 October 12
10. Why Telephony Brasil 20MM home computers for 194MM people 194,439,250 mobile phones http://www.itu.int/ITU-D/ict/newslog/Brazil+Has+More+Mobile+Phones+Than+People.aspx http://www.internetworldstats.com/sa/br.htm Tuesday, 23 October 12
11. Why Telephony Brasil 20MM home computers for 194MM people 194,439,250 mobile phones That is slightly more than one phone per person http://www.itu.int/ITU-D/ict/newslog/Brazil+Has+More+Mobile+Phones+Than+People.aspx http://www.internetworldstats.com/sa/br.htm Tuesday, 23 October 12
12. The Dark Ages State of Voice Technology: Tuesday, 23 October 12
13. The Dark Ages State of Voice Technology: < AD 2000 Tuesday, 23 October 12
14. TDM PBX The Dark Ages: < AD 2000 http://www.flickr.com/photos/dannyman/320310144/ Tuesday, 23 October 12
15. TDM PBX The Dark Ages: < AD 2000 $$$ - £££ - €€€ http://www.flickr.com/photos/dannyman/320310144/ Tuesday, 23 October 12
16. Proprietary The Dark Ages: < AD 2000 $$$ - £££ - €€€ http://www.flickr.com/photos/dannyman/320310144/ Tuesday, 23 October 12
17. Islands of Functionality The Dark Ages: < AD 2000 Tuesday, 23 October 12
18. Minimal/Non-Existent API The Dark Ages: < AD 2000 Tuesday, 23 October 12
19. Limited Management Tools The Dark Ages: < AD 2000 Tuesday, 23 October 12
20. Limited Management Tools The Dark Ages: < AD 2000 Automation? What Automation? Tuesday, 23 October 12
21. Limited Management Tools The Dark Ages: < AD 2000 Automation? What Automation? Tuesday, 23 October 12
22. The Last Ten Years State of Voice Technology: Tuesday, 23 October 12
23. Emergence of VoIP The Last Ten Years Tuesday, 23 October 12
24. Emergence of VoIP The Last Ten Years Tuesday, 23 October 12
25. Emergence of VoIP The Last Ten Years Tuesday, 23 October 12
26. Emergence of VoIP The Last Ten Years Tuesday, 23 October 12
27. Smarter Endpoints The Last Ten Years Tuesday, 23 October 12
28. Smarter Endpoints The Last Ten Years Tuesday, 23 October 12
29. Smarter Endpoints The Last Ten Years Tuesday, 23 October 12
30. Smarter Endpoints The Last Ten Years Tuesday, 23 October 12
31. Convergence The Last Ten Years Tuesday, 23 October 12
32. Convergence The Last Ten Years Instant Messaging - Presence Tuesday, 23 October 12
33. Beginnings of Truly Unified Communications The Last Ten Years Tuesday, 23 October 12
34. The Next Ten Years State of Voice Technology: Tuesday, 23 October 12
35. Further Decentralization The Next Ten Years Tuesday, 23 October 12
36. Open Architecture The Next Ten Years Tuesday, 23 October 12
37. Federation The Next Ten Years Tuesday, 23 October 12
38. Multi-Modal Integration The Next Ten Years Tuesday, 23 October 12
39. Multi-Modal Integration The Next Ten Years Voice - Text - Video - Presence Tuesday, 23 October 12
40. Collaboration The Next Ten Years Tuesday, 23 October 12
41. Collaboration The Next Ten Years Desktops - Documents Tuesday, 23 October 12
42. Now is an exciting time to be working with Voice The Next Ten Years Tuesday, 23 October 12
43. What is a Voice Application? Tuesday, 23 October 12
44. Interacts with Audio Stream A Voice Application... Tuesday, 23 October 12
45. Integrates Communication Channels A Voice Application... Tuesday, 23 October 12
46. Goes Beyond a Phone Call A Voice Application... Tuesday, 23 October 12
47. Voice Application Examples Tuesday, 23 October 12
48. Live Translation Service Voice Application Examples Tuesday, 23 October 12
49. Automated Reminder Calls Voice Application Examples Tuesday, 23 October 12
50. Mid-Call Assistive Services Voice Application Examples http://books.google.com.br/books?id=ekYEAAAAMBAJ&printsec=frontcover&dq=7+july+1948+life+magazine&source=bl&ots=nV3HS1HwEk&sig=iHzNtgI-gJ7bnlAoEUX0q4BBZn4&hl=pt- BR&sa=X&ei=32k_UKXeEumx0AHaoYGYAg&ved=0CDQQ6AEwAQ#v=onepage&q=7%20july%201948%20life%20magazine&f=false Tuesday, 23 October 12
51. CRM Integration Voice Application Examples Tuesday, 23 October 12
52. Over-the-Top Services Voice Application Examples Tuesday, 23 October 12
53. Tuesday, 23 October 12
54. But wait... Tuesday, 23 October 12
55. telephony is HARD right?? But wait... Tuesday, 23 October 12
56. Code Sample (comfort zone) Don’t Panic Tuesday, 23 October 12
57. Code Sample (comfort zone) Don’t Panic Tuesday, 23 October 12
58. Code Sample (comfort zone) Don’t Panic Tuesday, 23 October 12
59. Demo +55 (11) 3958-8592 Tuesday, 23 October 12
60. Demo Tuesday, 23 October 12
61. Demo Tuesday, 23 October 12
62. Ruby & Telephony: The Options Tuesday, 23 October 12
63. Simple Voice Apps Tropo Scripting Tuesday, 23 October 12
64. Multiple Languages Ruby, JavaScript, Python... Tropo Scripting Tuesday, 23 October 12
65. Awesome TTS & ASR Many languages Tropo Scripting Tuesday, 23 October 12
66. Hosted Tropo Scripting Tuesday, 23 October 12
67. Reduced Control Tropo Scripting Tuesday, 23 October 12
68. Debugging Difficult Tropo Scripting Tuesday, 23 October 12
69. Integration points limited Tropo Scripting Tuesday, 23 October 12
70. Ruby & Telephony: The Options Tuesday, 23 October 12
71. Hosted platform Twilio Tuesday, 23 October 12
72. Self-host Applications Twilio Tuesday, 23 October 12
73. HTTP API Twilio Tuesday, 23 October 12
74. Application Flexibility Any language, any framework Twilio Tuesday, 23 October 12
75. Mostly fire-and-forget Twilio Tuesday, 23 October 12
76. Few opportunities to interrupt Twilio Tuesday, 23 October 12
77. Enforced stateless Twilio Tuesday, 23 October 12
78. Ruby & Telephony: The Options Tuesday, 23 October 12
79. The Ruby Approach Tuesday, 23 October 12
80. The Ruby Approach Tuesday, 23 October 12
81. Voice Application Framework Adhearsion: The Ruby Approach Tuesday, 23 October 12
82. Adhearsion: The Ruby Approach Tuesday, 23 October 12
83. Hosting flexibility (VM, PaaS, anywhere) Adhearsion: The Ruby Approach Tuesday, 23 October 12
84. Many integration points Adhearsion: The Ruby Approach Tuesday, 23 October 12
85. Platform Agnostic Adhearsion: The Ruby Approach Tuesday, 23 October 12
86. Just Ruby Adhearsion: The Ruby Approach Tuesday, 23 October 12
87. Ability to interact between calls Adhearsion: The Ruby Approach Tuesday, 23 October 12
88. Simple, Extensible API Adhearsion: The Ruby Approach Tuesday, 23 October 12
89. Get Involved Adhearsion: The Ruby Approach github.com/adhearsion/adhearsion adhearsion.com Tuesday, 23 October 12
90. adhearsionconf.com Tuesday, 23 October 12
91. Replay the Demo: +55 (11) 3958-8592 Thanks! Questions? Ben Klang @bklang Ben Langfeld @benlangfeld Tuesday, 23 October 12