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Adhearsion 3: The future of Ruby communications...

Ben Langfeld
October 25, 2013
Programming
300
0

Adhearsion 3: The future of Ruby communications - StarTechConf 2013

Delivered at StarTechConf 2013, Santiago Chile

Ben Langfeld

October 25, 2013

Transcript

156 slides

  1. P A G E Adhearsion 3: the future of Ruby

    communications Ben Langfeld @benlangfeld [email protected] 1 Saturday, 26 October 13

  2. P A G E 2 Saturday, 26 October 13

  3. P A G E 3 Saturday, 26 October 13

  4. P A G E 3 Saturday, 26 October 13

  5. P A G E 3 Saturday, 26 October 13

  6. P A G E 4 Saturday, 26 October 13

  7. P A G E 5 Saturday, 26 October 13

  8. P A G E 6 Saturday, 26 October 13

  9. P A G E 7 Saturday, 26 October 13

  10. P A G E 7 Saturday, 26 October 13

  11. P A G E 7 Saturday, 26 October 13

  12. P A G E 8 Saturday, 26 October 13

  13. P A G E 9 Saturday, 26 October 13

  14. P A G E 10 Saturday, 26 October 13

  15. P A G E 11 Saturday, 26 October 13

  16. P A G E 12 WHAT IS ADHEARSION? Voice App

    Punchblock AMI FreeSWITCH Logging Plugins Statistics SQL Web Service REST/JSON/XML Carrier APIs Saturday, 26 October 13

  17. P A G E 12 WHAT IS ADHEARSION? Voice App

    Punchblock AMI FreeSWITCH Logging Plugins Statistics SQL Web Service REST/JSON/XML Carrier APIs Business logic Saturday, 26 October 13

  18. P A G E 12 WHAT IS ADHEARSION? Voice App

    Punchblock AMI FreeSWITCH Logging Plugins Statistics SQL Web Service REST/JSON/XML Carrier APIs Business logic 3PCC Saturday, 26 October 13

  19. P A G E 12 WHAT IS ADHEARSION? Voice App

    Punchblock AMI FreeSWITCH Logging Plugins Statistics SQL Web Service REST/JSON/XML Carrier APIs Business logic No media / signaling 3PCC Saturday, 26 October 13

  20. P A G E 12 WHAT IS ADHEARSION? Voice App

    Punchblock AMI FreeSWITCH Logging Plugins Statistics SQL Web Service REST/JSON/XML Carrier APIs Business logic No media / signaling 3PCC High-level API Saturday, 26 October 13

  21. P A G E 12 WHAT IS ADHEARSION? Voice App

    Punchblock AMI FreeSWITCH Logging Plugins Statistics SQL Web Service REST/JSON/XML Carrier APIs Business logic No media / signaling 3PCC High-level API All Ruby Saturday, 26 October 13

  22. P A G E 12 WHAT IS ADHEARSION? Allows development

    of complex telephony apps with a simple language Voice App Punchblock AMI FreeSWITCH Logging Plugins Statistics SQL Web Service REST/JSON/XML Carrier APIs Business logic No media / signaling 3PCC High-level API All Ruby Saturday, 26 October 13

  23. P A G E WHAT DO I USE IT FOR?

    13 Saturday, 26 October 13

  24. P A G E WHAT DO I USE IT FOR?

    13 IVR Saturday, 26 October 13

  25. P A G E WHAT DO I USE IT FOR?

    13 Surveys IVR Saturday, 26 October 13

  26. P A G E WHAT DO I USE IT FOR?

    13 Surveys Call Centre IVR Saturday, 26 October 13

  27. P A G E WHAT DO I USE IT FOR?

    13 Voice 2.0 Surveys Call Centre IVR Saturday, 26 October 13

  28. P A G E WHAT DO I USE IT FOR?

    •In-call applications 13 Voice 2.0 Surveys Call Centre IVR Saturday, 26 October 13

  29. P A G E WHAT DO I USE IT FOR?

    •In-call applications •Speech recognition 13 Voice 2.0 Surveys Call Centre IVR Saturday, 26 October 13

  30. P A G E WHAT DO I USE IT FOR?

    •In-call applications •Speech recognition •Multi-modal applications 13 Voice 2.0 Surveys Call Centre IVR Saturday, 26 October 13

  31. P A G E ADHEARSION 2.4 14 Saturday, 26 October

    13

  32. P A G E ADHEARSION 2.4 •Released in August 14

    Saturday, 26 October 13

  33. P A G E ADHEARSION 2.4 •Released in August •Full

    support for JRuby 14 Saturday, 26 October 13

  34. P A G E ADHEARSION 2.4 •Released in August •Full

    support for JRuby •Lots of performance improvements 14 Saturday, 26 October 13

  35. P A G E ADHEARSION 2.4 •Released in August •Full

    support for JRuby •Lots of performance improvements •Improves cross-engine compatibility 14 Saturday, 26 October 13

  36. P A G E ADHEARSION 2.4 •Released in August •Full

    support for JRuby •Lots of performance improvements •Improves cross-engine compatibility •Adds some handy features 14 Saturday, 26 October 13

  37. P A G E ADHEARSION 2.4 •Released in August •Full

    support for JRuby •Lots of performance improvements •Improves cross-engine compatibility •Adds some handy features •6 months in the making 14 Saturday, 26 October 13

  38. P A G E ADHEARSION 2.4 •Released in August •Full

    support for JRuby •Lots of performance improvements •Improves cross-engine compatibility •Adds some handy features •6 months in the making •Made me really tired 14 Saturday, 26 October 13

  39. P A G E BUT IT’S JUST FOR BORING OLD

    PHONES.... 15 Saturday, 26 October 13

  40. P A G E BUT IT’S JUST FOR BORING OLD

    PHONES.... 15 Saturday, 26 October 13

  41. P A G E BUT IT’S JUST FOR BORING OLD

    PHONES.... 15 Saturday, 26 October 13

  42. P A G E BUT IT’S JUST FOR BORING OLD

    PHONES.... 15 Saturday, 26 October 13

  43. P A G E BUT IT’S JUST FOR BORING OLD

    PHONES.... 15 Saturday, 26 October 13

  44. P A G E BUT IT’S JUST FOR BORING OLD

    PHONES.... 15 Faster -> Saturday, 26 October 13

  45. P A G E BUT IT’S JUST FOR BORING OLD

    PHONES.... 15 Faster -> Saturday, 26 October 13

  46. P A G E BUT IT’S JUST FOR BORING OLD

    PHONES.... 15 Faster -> Saturday, 26 October 13

  47. P A G E BUT IT’S JUST FOR BORING OLD

    PHONES.... 15 Faster -> Saturday, 26 October 13

  48. P A G E BUT IT’S JUST FOR BORING OLD

    PHONES.... 15 Faster -> Saturday, 26 October 13

  49. P A G E BUT IT’S JUST FOR BORING OLD

    PHONES.... 15 Faster -> Saturday, 26 October 13

  50. P A G E THEN WE GOT... 16 Saturday, 26

    October 13

  51. P A G E 17 twelephone.com Saturday, 26 October 13

  52. P A G E 18 Saturday, 26 October 13

  53. P A G E THE NEW PHONE IS EVERYWHERE 19

    Saturday, 26 October 13

  54. P A G E THE NEW PHONE IS EVERYWHERE 19

    ? Saturday, 26 October 13

  55. P A G E THE NEW PHONE IS EVERYWHERE 19

    ? “Communicating isn’t going to be what you’re doing - it’s what you’ll be doing while you’re doing something else” Geoff Hollingworth Ericsson Head of AT&T Foundry Saturday, 26 October 13

  56. P A G E THE NEW PHONE IS EVERYWHERE •Relevant

    19 ? “Communicating isn’t going to be what you’re doing - it’s what you’ll be doing while you’re doing something else” Geoff Hollingworth Ericsson Head of AT&T Foundry Saturday, 26 October 13

  57. P A G E THE NEW PHONE IS EVERYWHERE •Relevant

    •Specific 19 ? “Communicating isn’t going to be what you’re doing - it’s what you’ll be doing while you’re doing something else” Geoff Hollingworth Ericsson Head of AT&T Foundry Saturday, 26 October 13

  58. P A G E THE NEW PHONE IS EVERYWHERE •Relevant

    •Specific •Contextual 19 ? “Communicating isn’t going to be what you’re doing - it’s what you’ll be doing while you’re doing something else” Geoff Hollingworth Ericsson Head of AT&T Foundry Saturday, 26 October 13

  59. P A G E THE NEW PHONE IS EVERYWHERE •Relevant

    •Specific •Contextual •Appropriate 19 ? “Communicating isn’t going to be what you’re doing - it’s what you’ll be doing while you’re doing something else” Geoff Hollingworth Ericsson Head of AT&T Foundry Saturday, 26 October 13

  60. P A G E THE NEW PHONE IS EVERYWHERE •Relevant

    •Specific •Contextual •Appropriate 19 ? Contextual! That means embedded in other interfaces. “Communicating isn’t going to be what you’re doing - it’s what you’ll be doing while you’re doing something else” Geoff Hollingworth Ericsson Head of AT&T Foundry Saturday, 26 October 13

  61. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT 20 Saturday,

    26 October 13

  62. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT • Automate

    medical claims 20 Saturday, 26 October 13

  63. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT • Automate

    medical claims • Secure caller authentication 20 Saturday, 26 October 13

  64. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT • Automate

    medical claims • Secure caller authentication • Reuse primary auth from Website 20 Saturday, 26 October 13

  65. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT • Automate

    medical claims • Secure caller authentication • Reuse primary auth from Website • Verify using voice biometrics 20 Saturday, 26 October 13

  66. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT • Automate

    medical claims • Secure caller authentication • Reuse primary auth from Website • Verify using voice biometrics • Cross-check against location 20 Saturday, 26 October 13

  67. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT • Automate

    medical claims • Secure caller authentication • Reuse primary auth from Website • Verify using voice biometrics • Cross-check against location • Call recording/ transcription 20 Saturday, 26 October 13

  68. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT • Automate

    medical claims • Secure caller authentication • Reuse primary auth from Website • Verify using voice biometrics • Cross-check against location • Call recording/ transcription • Medical advice transcribed and added to file 20 Saturday, 26 October 13

  69. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT • Automate

    medical claims • Secure caller authentication • Reuse primary auth from Website • Verify using voice biometrics • Cross-check against location • Call recording/ transcription • Medical advice transcribed and added to file • Auditing and quality assurance 20 Saturday, 26 October 13

  70. P A G E EXAMPLES: INCIDENT RESPONSE 21 Saturday, 26

    October 13

  71. P A G E EXAMPLES: INCIDENT RESPONSE •Immediate communication face-to-face

    21 Saturday, 26 October 13

  72. P A G E EXAMPLES: INCIDENT RESPONSE •Immediate communication face-to-face

    •Relevant people without phone numbers 21 Saturday, 26 October 13

  73. P A G E EXAMPLES: INCIDENT RESPONSE •Immediate communication face-to-face

    •Relevant people without phone numbers •Rich presence 21 Saturday, 26 October 13

  74. P A G E EXAMPLES: INCIDENT RESPONSE •Immediate communication face-to-face

    •Relevant people without phone numbers •Rich presence •Multi-modal communication, including text chat, shared files, etc 21 Saturday, 26 October 13

  75. P A G E EXAMPLES: INCIDENT RESPONSE •Immediate communication face-to-face

    •Relevant people without phone numbers •Rich presence •Multi-modal communication, including text chat, shared files, etc •Metadata 21 Saturday, 26 October 13

  76. P A G E EXAMPLES: DISTRIBUTED CALL CENTRE •A call

    centre in a web browser •Chrome + headset + internet •Benefits of home / mobile working for more people? 22 Saturday, 26 October 13

  77. P A G E WHAT IS WEBRTC? •Spec enabling a

    web browser to access the camera and microphone •Standards for negotiating connections between two peers 23 Saturday, 26 October 13

  78. P A G E WHAT IS WEBRTC? 24 Saturday, 26

    October 13

  79. P A G E WHAT IS WEBRTC? •JavaScript Browser API

    for real-time communication (voice & video) 24 Saturday, 26 October 13

  80. P A G E WHAT IS WEBRTC? •JavaScript Browser API

    for real-time communication (voice & video) •Standards for interoperability • Opus, G.711, H.263* • SDP* • ICE/STUN/TURN • DTLS-SRTP 24 * Probably Saturday, 26 October 13

  81. P A G E WHAT IS WEBRTC? •JavaScript Browser API

    for real-time communication (voice & video) •Standards for interoperability • Opus, G.711, H.263* • SDP* • ICE/STUN/TURN • DTLS-SRTP 24 * Probably •Mix of related projects: • WebRTC (W3C) - JavaScript APIs • RTC-WEB (IETF) - Codecs, Security, Interop • MMUSIC (IETF) - ICE (NAT traversal), SDP Saturday, 26 October 13

  82. P A G E 25 Saturday, 26 October 13

  83. P A G E 25 Alice Saturday, 26 October 13

  84. P A G E 25 Alice Bob Saturday, 26 October

    13

  85. P A G E 25 http:// Alice Bob Saturday, 26

    October 13

  86. P A G E 25 http:// Get m e Bob

    please! SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 Alice Bob Saturday, 26 October 13

  87. P A G E 25 http:// Get m e Bob

    please! SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 Alice Bob Saturday, 26 October 13

  88. P A G E 25 http:// Get m e Bob

    please! SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 SDP: v=0 o=bob 19915 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 61001 RTP/SAVPF Alice Bob Saturday, 26 October 13

  89. P A G E 25 http:// Get m e Bob

    please! SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 SDP: v=0 o=bob 19915 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 61001 RTP/SAVPF Alice Bob Saturday, 26 October 13

  90. P A G E 25 http:// Get m e Bob

    please! SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 SDP: v=0 o=bob 19915 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 61001 RTP/SAVPF Alice Bob SRTP SRTP Saturday, 26 October 13

  91. P A G E 25 Get m e Bob please!

    SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 SDP: v=0 o=bob 19915 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 61001 RTP/SAVPF Alice Bob SRTP SRTP Saturday, 26 October 13

  92. P A G E 26 Alice Bob Saturday, 26 October

    13

  93. P A G E 26 Get m e Bob please!

    SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 Alice Bob Saturday, 26 October 13

  94. P A G E 26 Get m e Bob please!

    SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 Alice Bob Saturday, 26 October 13

  95. P A G E 26 Get m e Bob please!

    SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 SDP: v=0 o=bob 19915 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 61001 RTP/SAVPF Alice Bob Saturday, 26 October 13

  96. P A G E 26 Get m e Bob please!

    SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 SDP: v=0 o=bob 19915 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 61001 RTP/SAVPF Alice Bob Saturday, 26 October 13

  97. P A G E 26 Get m e Bob please!

    SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 SDP: v=0 o=bob 19915 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 61001 RTP/SAVPF Alice Bob SRTP SRTP Saturday, 26 October 13

  98. P A G E GOTCHAS 27 Saturday, 26 October 13

  99. P A G E GOTCHAS 27 Specification Saturday, 26 October

    13

  100. P A G E GOTCHAS 27 Specification Saturday, 26 October

    13

  101. P A G E GOTCHAS 27 Specification SDP is an

    opaque blob to apps Saturday, 26 October 13

  102. P A G E GOTCHAS 27 Specification SDP is an

    opaque blob to apps Mandatory video codecs still being fought over (VP8/H.264) Saturday, 26 October 13

  103. P A G E GOTCHAS 27 Specification SDP is an

    opaque blob to apps Mandatory DTLS-SRTP Mandatory video codecs still being fought over (VP8/H.264) Saturday, 26 October 13

  104. P A G E WEBRTC SUPPORT* 28 * “Support” is

    a moving target - not everything works Saturday, 26 October 13

  105. P A G E WEBRTC SUPPORT* •Client-Side 28 * “Support”

    is a moving target - not everything works Saturday, 26 October 13

  106. P A G E WEBRTC SUPPORT* •Client-Side •Chrome 28 *

    “Support” is a moving target - not everything works Saturday, 26 October 13

  107. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox 28

    * “Support” is a moving target - not everything works Saturday, 26 October 13

  108. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox •Opera

    (sorta) 28 * “Support” is a moving target - not everything works Saturday, 26 October 13

  109. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox •Opera

    (sorta) 28 * “Support” is a moving target - not everything works •Server-Side Saturday, 26 October 13

  110. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox •Opera

    (sorta) 28 * “Support” is a moving target - not everything works •Server-Side •FreeSWITCH (1.4+) Saturday, 26 October 13

  111. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox •Opera

    (sorta) 28 * “Support” is a moving target - not everything works •Server-Side •FreeSWITCH (1.4+) •Asterisk (11+) Saturday, 26 October 13

  112. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox •Opera

    (sorta) 28 * “Support” is a moving target - not everything works •Server-Side •FreeSWITCH (1.4+) •Asterisk (11+) •Commercial Offerings Saturday, 26 October 13

  113. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox •Opera

    (sorta) 28 * “Support” is a moving target - not everything works •Server-Side •FreeSWITCH (1.4+) •Asterisk (11+) •Commercial Offerings •Phono Gateway Saturday, 26 October 13

  114. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox •Opera

    (sorta) 28 * “Support” is a moving target - not everything works •Server-Side •FreeSWITCH (1.4+) •Asterisk (11+) •Commercial Offerings •Phono Gateway •TokBox Saturday, 26 October 13

  115. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox •Opera

    (sorta) 28 * “Support” is a moving target - not everything works •Server-Side •FreeSWITCH (1.4+) •Asterisk (11+) •Commercial Offerings •Phono Gateway •TokBox •many others... Saturday, 26 October 13

  116. P A G E WHAT TOOLS? 29 Saturday, 26 October

    13

  117. P A G E WHAT TOOLS? 29 Saturday, 26 October

    13

  118. P A G E WHAT TOOLS? 29 Saturday, 26 October

    13

  119. P A G E WHAT TOOLS? 29 Strophe.js Saturday, 26

    October 13

  120. P A G E WHAT TOOLS? 29 sipML5 Strophe.js Saturday,

    26 October 13

  121. P A G E WHAT TOOLS? 29 sipML5 Strophe.js Saturday,

    26 October 13

  122. P A G E WHAT TOOLS? 30 Saturday, 26 October

    13

  123. P A G E WHAT TOOLS? 30 Saturday, 26 October

    13

  124. P A G E WHAT TOOLS? 30 Saturday, 26 October

    13

  125. P A G E WHAT TOOLS? 30 Call Routing/Bridging Saturday,

    26 October 13

  126. P A G E WHAT TOOLS? 30 Call Routing/Bridging Saturday,

    26 October 13

  127. P A G E WHAT TOOLS? 30 Call Routing/Bridging Saturday,

    26 October 13

  128. P A G E WHAT TOOLS? 30 Call Routing/Bridging Saturday,

    26 October 13

  129. P A G E WHAT TOOLS? 30 Call Routing/Bridging Saturday,

    26 October 13

  130. P A G E WHAT TOOLS? 30 Call Routing/Bridging Saturday,

    26 October 13

  131. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call

    App Functionality Saturday, 26 October 13

  132. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call

    App Functionality XMPP Messaging/Presence Saturday, 26 October 13

  133. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call

    App Functionality XMPP Messaging/Presence Saturday, 26 October 13

  134. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call

    App Functionality XMPP Messaging/Presence Saturday, 26 October 13

  135. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call

    App Functionality XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13

  136. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call

    App Functionality XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13

  137. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call

    App Functionality XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13

  138. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call

    App Functionality LDAP User Authentication XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13

  139. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call

    App Functionality LDAP User Authentication XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13

  140. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call

    App Functionality Web UI Contextual/Visual Interface LDAP User Authentication XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13

  141. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call

    App Functionality Web UI Contextual/Visual Interface LDAP User Authentication XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13

  142. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call

    App Functionality Web UI Contextual/Visual Interface LDAP User Authentication XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13

  143. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call

    App Functionality Web UI Contextual/Visual Interface LDAP User Authentication XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13

  144. P A G E ADHEARSION 3? 31 Saturday, 26 October

    13

  145. P A G E ADHEARSION 3? •Multi-modal as a first-class

    citizen, Telephony as a component of that 31 Saturday, 26 October 13

  146. P A G E ADHEARSION 3? •Multi-modal as a first-class

    citizen, Telephony as a component of that •Better support for WebRTC and the kind of applications built with it 31 Saturday, 26 October 13

  147. P A G E ADHEARSION 3? •Multi-modal as a first-class

    citizen, Telephony as a component of that •Better support for WebRTC and the kind of applications built with it •Greater modularisation and choice of components 31 Saturday, 26 October 13

  148. P A G E ADHEARSION 3? •Multi-modal as a first-class

    citizen, Telephony as a component of that •Better support for WebRTC and the kind of applications built with it •Greater modularisation and choice of components •Easier integration into Service Oriented Architectures 31 Saturday, 26 October 13

  149. P A G E ADHEARSION 3? •Multi-modal as a first-class

    citizen, Telephony as a component of that •Better support for WebRTC and the kind of applications built with it •Greater modularisation and choice of components •Easier integration into Service Oriented Architectures •Simpler, faster, more robust and more flexible 31 Saturday, 26 October 13

  150. P A G E ADHEARSION 3? •Multi-modal as a first-class

    citizen, Telephony as a component of that •Better support for WebRTC and the kind of applications built with it •Greater modularisation and choice of components •Easier integration into Service Oriented Architectures •Simpler, faster, more robust and more flexible •Only just starting to figure out what this might look like 31 Saturday, 26 October 13

  151. P A G E ADHEARSION 3? •Multi-modal as a first-class

    citizen, Telephony as a component of that •Better support for WebRTC and the kind of applications built with it •Greater modularisation and choice of components •Easier integration into Service Oriented Architectures •Simpler, faster, more robust and more flexible •Only just starting to figure out what this might look like •Contributions would be lovely, especially feedback and ideas 31 Saturday, 26 October 13

  152. P A G E INTERESTED IN MORE? 32 adhearsionconf.com Saturday,

    26 October 13

  153. P A G E WHAT IS WEBRTC NOT? 33 Saturday,

    26 October 13

  154. P A G E WHAT IS WEBRTC NOT? 33 Telephones

    in Web Browsers! Saturday, 26 October 13

  155. P A G E WHAT IS WEBRTC NOT? 33 Telephones

    in Web Browsers! Morse Code in Telephones! Saturday, 26 October 13

  156. P A G E QUESTIONS? @benlangfeld Saturday, 26 October 13

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