Adhearsion 3: The future of Ruby communications - StarTechConf 2013

Delivered at StarTechConf 2013, Santiago Chile

Transcript

1. P A G E Adhearsion 3: the future of Ruby communications Ben Langfeld @benlangfeld blangfeld@mojolingo.com 1 Saturday, 26 October 13
2. P A G E 2 Saturday, 26 October 13
3. P A G E 3 Saturday, 26 October 13
4. P A G E 3 Saturday, 26 October 13
5. P A G E 3 Saturday, 26 October 13
6. P A G E 4 Saturday, 26 October 13
7. P A G E 5 Saturday, 26 October 13
8. P A G E 6 Saturday, 26 October 13
9. P A G E 7 Saturday, 26 October 13
10. P A G E 7 Saturday, 26 October 13
11. P A G E 7 Saturday, 26 October 13
12. P A G E 8 Saturday, 26 October 13
13. P A G E 9 Saturday, 26 October 13
14. P A G E 10 Saturday, 26 October 13
15. P A G E 11 Saturday, 26 October 13
16. P A G E 12 WHAT IS ADHEARSION? Voice App Punchblock AMI FreeSWITCH Logging Plugins Statistics SQL Web Service REST/JSON/XML Carrier APIs Saturday, 26 October 13
17. P A G E 12 WHAT IS ADHEARSION? Voice App Punchblock AMI FreeSWITCH Logging Plugins Statistics SQL Web Service REST/JSON/XML Carrier APIs Business logic Saturday, 26 October 13
18. P A G E 12 WHAT IS ADHEARSION? Voice App Punchblock AMI FreeSWITCH Logging Plugins Statistics SQL Web Service REST/JSON/XML Carrier APIs Business logic 3PCC Saturday, 26 October 13
19. P A G E 12 WHAT IS ADHEARSION? Voice App Punchblock AMI FreeSWITCH Logging Plugins Statistics SQL Web Service REST/JSON/XML Carrier APIs Business logic No media / signaling 3PCC Saturday, 26 October 13
20. P A G E 12 WHAT IS ADHEARSION? Voice App Punchblock AMI FreeSWITCH Logging Plugins Statistics SQL Web Service REST/JSON/XML Carrier APIs Business logic No media / signaling 3PCC High-level API Saturday, 26 October 13
21. P A G E 12 WHAT IS ADHEARSION? Voice App Punchblock AMI FreeSWITCH Logging Plugins Statistics SQL Web Service REST/JSON/XML Carrier APIs Business logic No media / signaling 3PCC High-level API All Ruby Saturday, 26 October 13
22. P A G E 12 WHAT IS ADHEARSION? Allows development of complex telephony apps with a simple language Voice App Punchblock AMI FreeSWITCH Logging Plugins Statistics SQL Web Service REST/JSON/XML Carrier APIs Business logic No media / signaling 3PCC High-level API All Ruby Saturday, 26 October 13
23. P A G E WHAT DO I USE IT FOR? 13 Saturday, 26 October 13
24. P A G E WHAT DO I USE IT FOR? 13 IVR Saturday, 26 October 13
25. P A G E WHAT DO I USE IT FOR? 13 Surveys IVR Saturday, 26 October 13
26. P A G E WHAT DO I USE IT FOR? 13 Surveys Call Centre IVR Saturday, 26 October 13
27. P A G E WHAT DO I USE IT FOR? 13 Voice 2.0 Surveys Call Centre IVR Saturday, 26 October 13
28. P A G E WHAT DO I USE IT FOR? •In-call applications 13 Voice 2.0 Surveys Call Centre IVR Saturday, 26 October 13
29. P A G E WHAT DO I USE IT FOR? •In-call applications •Speech recognition 13 Voice 2.0 Surveys Call Centre IVR Saturday, 26 October 13
30. P A G E WHAT DO I USE IT FOR? •In-call applications •Speech recognition •Multi-modal applications 13 Voice 2.0 Surveys Call Centre IVR Saturday, 26 October 13
31. P A G E ADHEARSION 2.4 14 Saturday, 26 October 13
32. P A G E ADHEARSION 2.4 •Released in August 14 Saturday, 26 October 13
33. P A G E ADHEARSION 2.4 •Released in August •Full support for JRuby 14 Saturday, 26 October 13
34. P A G E ADHEARSION 2.4 •Released in August •Full support for JRuby •Lots of performance improvements 14 Saturday, 26 October 13
35. P A G E ADHEARSION 2.4 •Released in August •Full support for JRuby •Lots of performance improvements •Improves cross-engine compatibility 14 Saturday, 26 October 13
36. P A G E ADHEARSION 2.4 •Released in August •Full support for JRuby •Lots of performance improvements •Improves cross-engine compatibility •Adds some handy features 14 Saturday, 26 October 13
37. P A G E ADHEARSION 2.4 •Released in August •Full support for JRuby •Lots of performance improvements •Improves cross-engine compatibility •Adds some handy features •6 months in the making 14 Saturday, 26 October 13
38. P A G E ADHEARSION 2.4 •Released in August •Full support for JRuby •Lots of performance improvements •Improves cross-engine compatibility •Adds some handy features •6 months in the making •Made me really tired 14 Saturday, 26 October 13
39. P A G E BUT IT’S JUST FOR BORING OLD PHONES.... 15 Saturday, 26 October 13
40. P A G E BUT IT’S JUST FOR BORING OLD PHONES.... 15 Saturday, 26 October 13
41. P A G E BUT IT’S JUST FOR BORING OLD PHONES.... 15 Saturday, 26 October 13
42. P A G E BUT IT’S JUST FOR BORING OLD PHONES.... 15 Saturday, 26 October 13
43. P A G E BUT IT’S JUST FOR BORING OLD PHONES.... 15 Saturday, 26 October 13
44. P A G E BUT IT’S JUST FOR BORING OLD PHONES.... 15 Faster -> Saturday, 26 October 13
45. P A G E BUT IT’S JUST FOR BORING OLD PHONES.... 15 Faster -> Saturday, 26 October 13
46. P A G E BUT IT’S JUST FOR BORING OLD PHONES.... 15 Faster -> Saturday, 26 October 13
47. P A G E BUT IT’S JUST FOR BORING OLD PHONES.... 15 Faster -> Saturday, 26 October 13
48. P A G E BUT IT’S JUST FOR BORING OLD PHONES.... 15 Faster -> Saturday, 26 October 13
49. P A G E BUT IT’S JUST FOR BORING OLD PHONES.... 15 Faster -> Saturday, 26 October 13
50. P A G E THEN WE GOT... 16 Saturday, 26 October 13
51. P A G E 17 twelephone.com Saturday, 26 October 13
52. P A G E 18 Saturday, 26 October 13
53. P A G E THE NEW PHONE IS EVERYWHERE 19 Saturday, 26 October 13
54. P A G E THE NEW PHONE IS EVERYWHERE 19 ? Saturday, 26 October 13
55. P A G E THE NEW PHONE IS EVERYWHERE 19 ? “Communicating isn’t going to be what you’re doing - it’s what you’ll be doing while you’re doing something else” Geoff Hollingworth Ericsson Head of AT&T Foundry Saturday, 26 October 13
56. P A G E THE NEW PHONE IS EVERYWHERE •Relevant 19 ? “Communicating isn’t going to be what you’re doing - it’s what you’ll be doing while you’re doing something else” Geoff Hollingworth Ericsson Head of AT&T Foundry Saturday, 26 October 13
57. P A G E THE NEW PHONE IS EVERYWHERE •Relevant •Specific 19 ? “Communicating isn’t going to be what you’re doing - it’s what you’ll be doing while you’re doing something else” Geoff Hollingworth Ericsson Head of AT&T Foundry Saturday, 26 October 13
58. P A G E THE NEW PHONE IS EVERYWHERE •Relevant •Specific •Contextual 19 ? “Communicating isn’t going to be what you’re doing - it’s what you’ll be doing while you’re doing something else” Geoff Hollingworth Ericsson Head of AT&T Foundry Saturday, 26 October 13
59. P A G E THE NEW PHONE IS EVERYWHERE •Relevant •Specific •Contextual •Appropriate 19 ? “Communicating isn’t going to be what you’re doing - it’s what you’ll be doing while you’re doing something else” Geoff Hollingworth Ericsson Head of AT&T Foundry Saturday, 26 October 13
60. P A G E THE NEW PHONE IS EVERYWHERE •Relevant •Specific •Contextual •Appropriate 19 ? Contextual! That means embedded in other interfaces. “Communicating isn’t going to be what you’re doing - it’s what you’ll be doing while you’re doing something else” Geoff Hollingworth Ericsson Head of AT&T Foundry Saturday, 26 October 13
61. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT 20 Saturday, 26 October 13
62. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT • Automate medical claims 20 Saturday, 26 October 13
63. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT • Automate medical claims • Secure caller authentication 20 Saturday, 26 October 13
64. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT • Automate medical claims • Secure caller authentication • Reuse primary auth from Website 20 Saturday, 26 October 13
65. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT • Automate medical claims • Secure caller authentication • Reuse primary auth from Website • Verify using voice biometrics 20 Saturday, 26 October 13
66. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT • Automate medical claims • Secure caller authentication • Reuse primary auth from Website • Verify using voice biometrics • Cross-check against location 20 Saturday, 26 October 13
67. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT • Automate medical claims • Secure caller authentication • Reuse primary auth from Website • Verify using voice biometrics • Cross-check against location • Call recording/ transcription 20 Saturday, 26 October 13
68. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT • Automate medical claims • Secure caller authentication • Reuse primary auth from Website • Verify using voice biometrics • Cross-check against location • Call recording/ transcription • Medical advice transcribed and added to file 20 Saturday, 26 October 13
69. P A G E EXAMPLES: MEDICAL RECORD MANAGEMENT • Automate medical claims • Secure caller authentication • Reuse primary auth from Website • Verify using voice biometrics • Cross-check against location • Call recording/ transcription • Medical advice transcribed and added to file • Auditing and quality assurance 20 Saturday, 26 October 13
70. P A G E EXAMPLES: INCIDENT RESPONSE 21 Saturday, 26 October 13
71. P A G E EXAMPLES: INCIDENT RESPONSE •Immediate communication face-to-face 21 Saturday, 26 October 13
72. P A G E EXAMPLES: INCIDENT RESPONSE •Immediate communication face-to-face •Relevant people without phone numbers 21 Saturday, 26 October 13
73. P A G E EXAMPLES: INCIDENT RESPONSE •Immediate communication face-to-face •Relevant people without phone numbers •Rich presence 21 Saturday, 26 October 13
74. P A G E EXAMPLES: INCIDENT RESPONSE •Immediate communication face-to-face •Relevant people without phone numbers •Rich presence •Multi-modal communication, including text chat, shared files, etc 21 Saturday, 26 October 13
75. P A G E EXAMPLES: INCIDENT RESPONSE •Immediate communication face-to-face •Relevant people without phone numbers •Rich presence •Multi-modal communication, including text chat, shared files, etc •Metadata 21 Saturday, 26 October 13
76. P A G E EXAMPLES: DISTRIBUTED CALL CENTRE •A call centre in a web browser •Chrome + headset + internet •Benefits of home / mobile working for more people? 22 Saturday, 26 October 13
77. P A G E WHAT IS WEBRTC? •Spec enabling a web browser to access the camera and microphone •Standards for negotiating connections between two peers 23 Saturday, 26 October 13
78. P A G E WHAT IS WEBRTC? 24 Saturday, 26 October 13
79. P A G E WHAT IS WEBRTC? •JavaScript Browser API for real-time communication (voice & video) 24 Saturday, 26 October 13
80. P A G E WHAT IS WEBRTC? •JavaScript Browser API for real-time communication (voice & video) •Standards for interoperability • Opus, G.711, H.263* • SDP* • ICE/STUN/TURN • DTLS-SRTP 24 * Probably Saturday, 26 October 13
81. P A G E WHAT IS WEBRTC? •JavaScript Browser API for real-time communication (voice & video) •Standards for interoperability • Opus, G.711, H.263* • SDP* • ICE/STUN/TURN • DTLS-SRTP 24 * Probably •Mix of related projects: • WebRTC (W3C) - JavaScript APIs • RTC-WEB (IETF) - Codecs, Security, Interop • MMUSIC (IETF) - ICE (NAT traversal), SDP Saturday, 26 October 13
82. P A G E 25 Saturday, 26 October 13
83. P A G E 25 Alice Saturday, 26 October 13
84. P A G E 25 Alice Bob Saturday, 26 October 13
85. P A G E 25 http:// Alice Bob Saturday, 26 October 13
86. P A G E 25 http:// Get m e Bob please! SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 Alice Bob Saturday, 26 October 13
87. P A G E 25 http:// Get m e Bob please! SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 Alice Bob Saturday, 26 October 13
88. P A G E 25 http:// Get m e Bob please! SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 SDP: v=0 o=bob 19915 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 61001 RTP/SAVPF Alice Bob Saturday, 26 October 13
89. P A G E 25 http:// Get m e Bob please! SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 SDP: v=0 o=bob 19915 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 61001 RTP/SAVPF Alice Bob Saturday, 26 October 13
90. P A G E 25 http:// Get m e Bob please! SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 SDP: v=0 o=bob 19915 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 61001 RTP/SAVPF Alice Bob SRTP SRTP Saturday, 26 October 13
91. P A G E 25 Get m e Bob please! SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 SDP: v=0 o=bob 19915 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 61001 RTP/SAVPF Alice Bob SRTP SRTP Saturday, 26 October 13
92. P A G E 26 Alice Bob Saturday, 26 October 13
93. P A G E 26 Get m e Bob please! SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 Alice Bob Saturday, 26 October 13
94. P A G E 26 Get m e Bob please! SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 Alice Bob Saturday, 26 October 13
95. P A G E 26 Get m e Bob please! SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 SDP: v=0 o=bob 19915 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 61001 RTP/SAVPF Alice Bob Saturday, 26 October 13
96. P A G E 26 Get m e Bob please! SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 SDP: v=0 o=bob 19915 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 61001 RTP/SAVPF Alice Bob Saturday, 26 October 13
97. P A G E 26 Get m e Bob please! SDP : v=0 o=alice 20518 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 54609 RTP/SAVPF 109 SDP: v=0 o=bob 19915 0 IN IP4 0.0.0.0 s=- t=0 0 m =audio 61001 RTP/SAVPF Alice Bob SRTP SRTP Saturday, 26 October 13
98. P A G E GOTCHAS 27 Saturday, 26 October 13
99. P A G E GOTCHAS 27 Specification Saturday, 26 October 13
100. P A G E GOTCHAS 27 Specification Saturday, 26 October 13
101. P A G E GOTCHAS 27 Specification SDP is an opaque blob to apps Saturday, 26 October 13
102. P A G E GOTCHAS 27 Specification SDP is an opaque blob to apps Mandatory video codecs still being fought over (VP8/H.264) Saturday, 26 October 13
103. P A G E GOTCHAS 27 Specification SDP is an opaque blob to apps Mandatory DTLS-SRTP Mandatory video codecs still being fought over (VP8/H.264) Saturday, 26 October 13
104. P A G E WEBRTC SUPPORT* 28 * “Support” is a moving target - not everything works Saturday, 26 October 13
105. P A G E WEBRTC SUPPORT* •Client-Side 28 * “Support” is a moving target - not everything works Saturday, 26 October 13
106. P A G E WEBRTC SUPPORT* •Client-Side •Chrome 28 * “Support” is a moving target - not everything works Saturday, 26 October 13
107. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox 28 * “Support” is a moving target - not everything works Saturday, 26 October 13
108. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox •Opera (sorta) 28 * “Support” is a moving target - not everything works Saturday, 26 October 13
109. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox •Opera (sorta) 28 * “Support” is a moving target - not everything works •Server-Side Saturday, 26 October 13
110. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox •Opera (sorta) 28 * “Support” is a moving target - not everything works •Server-Side •FreeSWITCH (1.4+) Saturday, 26 October 13
111. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox •Opera (sorta) 28 * “Support” is a moving target - not everything works •Server-Side •FreeSWITCH (1.4+) •Asterisk (11+) Saturday, 26 October 13
112. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox •Opera (sorta) 28 * “Support” is a moving target - not everything works •Server-Side •FreeSWITCH (1.4+) •Asterisk (11+) •Commercial Offerings Saturday, 26 October 13
113. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox •Opera (sorta) 28 * “Support” is a moving target - not everything works •Server-Side •FreeSWITCH (1.4+) •Asterisk (11+) •Commercial Offerings •Phono Gateway Saturday, 26 October 13
114. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox •Opera (sorta) 28 * “Support” is a moving target - not everything works •Server-Side •FreeSWITCH (1.4+) •Asterisk (11+) •Commercial Offerings •Phono Gateway •TokBox Saturday, 26 October 13
115. P A G E WEBRTC SUPPORT* •Client-Side •Chrome •Firefox •Opera (sorta) 28 * “Support” is a moving target - not everything works •Server-Side •FreeSWITCH (1.4+) •Asterisk (11+) •Commercial Offerings •Phono Gateway •TokBox •many others... Saturday, 26 October 13
116. P A G E WHAT TOOLS? 29 Saturday, 26 October 13
117. P A G E WHAT TOOLS? 29 Saturday, 26 October 13
118. P A G E WHAT TOOLS? 29 Saturday, 26 October 13
119. P A G E WHAT TOOLS? 29 Strophe.js Saturday, 26 October 13
120. P A G E WHAT TOOLS? 29 sipML5 Strophe.js Saturday, 26 October 13
121. P A G E WHAT TOOLS? 29 sipML5 Strophe.js Saturday, 26 October 13
122. P A G E WHAT TOOLS? 30 Saturday, 26 October 13
123. P A G E WHAT TOOLS? 30 Saturday, 26 October 13
124. P A G E WHAT TOOLS? 30 Saturday, 26 October 13
125. P A G E WHAT TOOLS? 30 Call Routing/Bridging Saturday, 26 October 13
126. P A G E WHAT TOOLS? 30 Call Routing/Bridging Saturday, 26 October 13
127. P A G E WHAT TOOLS? 30 Call Routing/Bridging Saturday, 26 October 13
128. P A G E WHAT TOOLS? 30 Call Routing/Bridging Saturday, 26 October 13
129. P A G E WHAT TOOLS? 30 Call Routing/Bridging Saturday, 26 October 13
130. P A G E WHAT TOOLS? 30 Call Routing/Bridging Saturday, 26 October 13
131. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call App Functionality Saturday, 26 October 13
132. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call App Functionality XMPP Messaging/Presence Saturday, 26 October 13
133. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call App Functionality XMPP Messaging/Presence Saturday, 26 October 13
134. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call App Functionality XMPP Messaging/Presence Saturday, 26 October 13
135. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call App Functionality XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13
136. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call App Functionality XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13
137. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call App Functionality XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13
138. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call App Functionality LDAP User Authentication XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13
139. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call App Functionality LDAP User Authentication XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13
140. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call App Functionality Web UI Contextual/Visual Interface LDAP User Authentication XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13
141. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call App Functionality Web UI Contextual/Visual Interface LDAP User Authentication XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13
142. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call App Functionality Web UI Contextual/Visual Interface LDAP User Authentication XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13
143. P A G E WHAT TOOLS? 30 Call Routing/Bridging In-Call App Functionality Web UI Contextual/Visual Interface LDAP User Authentication XMPP Messaging/Presence Third Party Messages Saturday, 26 October 13
144. P A G E ADHEARSION 3? 31 Saturday, 26 October 13
145. P A G E ADHEARSION 3? •Multi-modal as a first-class citizen, Telephony as a component of that 31 Saturday, 26 October 13
146. P A G E ADHEARSION 3? •Multi-modal as a first-class citizen, Telephony as a component of that •Better support for WebRTC and the kind of applications built with it 31 Saturday, 26 October 13
147. P A G E ADHEARSION 3? •Multi-modal as a first-class citizen, Telephony as a component of that •Better support for WebRTC and the kind of applications built with it •Greater modularisation and choice of components 31 Saturday, 26 October 13
148. P A G E ADHEARSION 3? •Multi-modal as a first-class citizen, Telephony as a component of that •Better support for WebRTC and the kind of applications built with it •Greater modularisation and choice of components •Easier integration into Service Oriented Architectures 31 Saturday, 26 October 13
149. P A G E ADHEARSION 3? •Multi-modal as a first-class citizen, Telephony as a component of that •Better support for WebRTC and the kind of applications built with it •Greater modularisation and choice of components •Easier integration into Service Oriented Architectures •Simpler, faster, more robust and more flexible 31 Saturday, 26 October 13
150. P A G E ADHEARSION 3? •Multi-modal as a first-class citizen, Telephony as a component of that •Better support for WebRTC and the kind of applications built with it •Greater modularisation and choice of components •Easier integration into Service Oriented Architectures •Simpler, faster, more robust and more flexible •Only just starting to figure out what this might look like 31 Saturday, 26 October 13
151. P A G E ADHEARSION 3? •Multi-modal as a first-class citizen, Telephony as a component of that •Better support for WebRTC and the kind of applications built with it •Greater modularisation and choice of components •Easier integration into Service Oriented Architectures •Simpler, faster, more robust and more flexible •Only just starting to figure out what this might look like •Contributions would be lovely, especially feedback and ideas 31 Saturday, 26 October 13
152. P A G E INTERESTED IN MORE? 32 adhearsionconf.com Saturday, 26 October 13
153. P A G E WHAT IS WEBRTC NOT? 33 Saturday, 26 October 13
154. P A G E WHAT IS WEBRTC NOT? 33 Telephones in Web Browsers! Saturday, 26 October 13
155. P A G E WHAT IS WEBRTC NOT? 33 Telephones in Web Browsers! Morse Code in Telephones! Saturday, 26 October 13
156. P A G E QUESTIONS? @benlangfeld Saturday, 26 October 13