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Benedict Iheagwara Ifeanyi

Benedict Iheagwara Ifeanyi

In this presentation, Data Analyst and Technical writer, Iheagwara Ifeanyi Benedict will give you a brief introduction to Microsoft's Power Virtual agent. You can offer exceptional support to customers and employees through AI-based virtual agents


Ifeanyi Benedict Iheagwara

September 03, 2021


  1. SLIDESMANIA.COM Power Virtual Agents: Chatbots Offer exceptional support to customers

    and employees through AI-based virtual agents
  2. SLIDESMANIA.COM Hello! I am Ifeanyi. LinkedIn @Iheagwara Ifeanyi Benedict Twitter

    @bennykillua Data Analyst @UrBizEdge.
  3. SLIDESMANIA.COM Power Virtual Agent

  4. SLIDESMANIA.COM • One of the part of Microsoft Power Platforms.

    • Microsoft Power Platform is a line of business intelligence, app development, and app connectivity software applications. • These tools allows developers and non-tradition developers to solve business problems by building applications. Power Virtual Agents: Introduction
  5. SLIDESMANIA.COM • Microsoft Power Virtual Agents is a SaaS offering

    which offers a low code/no code way of building intelligent chatbots for you business • Empowers teams to easily create powerful bots. What is Power Virtual Agents?
  6. SLIDESMANIA.COM • Empower subject matter experts. • Enable rich and

    natural language • Enable bots to take action Why use a Chat Bot? Easy to Author AI Capability Reduces time and effort
  7. SLIDESMANIA.COM • Enhance the AI that powers your bots. •

    Utilize Power Automate flows. • Expand the list of information your bot understand and pass back. • Utilize support content from website pages to create a set of topics. • Authenticated users can be allowed to sign in to retrieve information from the backend. • The bot conversation context can be shared with a human help support agent by enabling special nodes. Enhanced Authoring
  8. SLIDESMANIA.COM Thank you!