Benedict Iheagwara Ifeanyi

In this presentation, Data Analyst and Technical writer, Iheagwara Ifeanyi Benedict will give you a brief introduction to Microsoft's Power Virtual agent. You can offer exceptional support to customers and employees through AI-based virtual agents

Transcript

1. SLIDESMANIA.COM Power Virtual Agents: Chatbots Offer exceptional support to customers and employees through AI-based virtual agents
2. SLIDESMANIA.COM Hello! I am Ifeanyi. LinkedIn @Iheagwara Ifeanyi Benedict Twitter @bennykillua Data Analyst @UrBizEdge.
3. SLIDESMANIA.COM Power Virtual Agent
4. SLIDESMANIA.COM • One of the part of Microsoft Power Platforms. • Microsoft Power Platform is a line of business intelligence, app development, and app connectivity software applications. • These tools allows developers and non-tradition developers to solve business problems by building applications. Power Virtual Agents: Introduction
5. SLIDESMANIA.COM • Microsoft Power Virtual Agents is a SaaS offering which offers a low code/no code way of building intelligent chatbots for you business • Empowers teams to easily create powerful bots. What is Power Virtual Agents?
6. SLIDESMANIA.COM • Empower subject matter experts. • Enable rich and natural language • Enable bots to take action Why use a Chat Bot? Easy to Author AI Capability Reduces time and effort
7. SLIDESMANIA.COM • Enhance the AI that powers your bots. • Utilize Power Automate flows. • Expand the list of information your bot understand and pass back. • Utilize support content from website pages to create a set of topics. • Authenticated users can be allowed to sign in to retrieve information from the backend. • The bot conversation context can be shared with a human help support agent by enabling special nodes. Enhanced Authoring
8. SLIDESMANIA.COM Thank you!