IS UNATTRIBUTED IN YOUR BACKEND CURRENTLY? Prep Your Measurement for Life After Cookies, Ben Vigneron % OF UNATTRIBUTED REVENUE Most revenue doesn't get attributed correctly
REVENUE BASED ON VARIOUS MARKETING ACTIVITIES? Prep Your Measurement for Life After Cookies, Ben Vigneron ABILITY TO PREDICT REVENUE Most marketers struggle to make accurate predictions
for Life After Cookies, Ben Vigneron John Wanamaker (1838-1922) Merchant and former US Postmaster General HALF THE MONEY I SPEND ON ADVERTISING IS WASTED; THE TROUBLE IS, I DON'T KNOW WHICH HALF
MMM and incrementality testing replacing traditional attribution? 3. MMM deep dive 4. Incrementality testing deep dive 5. Proxy metrics 6. Recap Prep Your Measurement for Life After Cookies, Ben Vigneron
CCPA 2020 Google Consent Mode v1, Apple iOS 14 blocks 3rd party cookies 2024 Google Consent Mode v2 Prep Your Measurement for Life After Cookies, Ben Vigneron
of Cookie Consent Banners • Emergence of consent management platforms (CMPs) 2020-2024 Google Consent Mode v1 then v2 • Set default consent states to “Denied”, tags are effectively blocked unless users grant permission. 2018-2020 GDPR, CCPA • Data minimization and purpose limitation • Development of privacy-enhancing technologies (PETs) Prep Your Measurement for Life After Cookies, Ben Vigneron
content and ads means… What if you don’t implement consent mode? • Less accurate reporting • Reduced audience insights • Reduced data modeling Prep Your Measurement for Life After Cookies, Ben Vigneron More modeled data Less observed data
means that… Prep Your Measurement for Life After Cookies, Ben Vigneron Piping backend data has become crucial for: • Algorithmic bidding: bid up keywords and audiences which produce high customer lifetime value, or high lead quality • Audience creation: site visitors who took action X or Y, etc…
TV OOH Display Print SEM Social Impressions Clicks As opposed to traditional digital reporting which relies solely on clicks, incrementality testing and MMM account for views and impressions, online and offline. Prep Your Measurement for Life After Cookies, Ben Vigneron
= Traditional reporting Prep Your Measurement for Life After Cookies, Ben Vigneron Visible Icebergs float on the ocean with only about 10% of their mass appearing above the ocean Hidden The remaining 90% is concealed beneath the waves = MMM and Incrementality testing
holistic attribution method which relies on historical spend, organic initiatives, and context. • Therefore, MMM is not affected by the deprecation of third-party cookies, or other online tracking challenges. • Ultimately, MMM helps find the optimal media mix across online and offline efforts. Aligns with the ground-truth Reduces human bias Enables actionable decision making Private by design Prep Your Measurement for Life After Cookies, Ben Vigneron
channels by week, and overall revenue also by week 3. Reallocate media mix Further validate learnings through incrementality testing 2. Run MMM unsupervised, and supervised Customize hyperparameters if need be until model accuracy is satisfactory Prep Your Measurement for Life After Cookies, Ben Vigneron
meaning that 65% of week-over-week revenue variations can be explained by marketing initiatives and other factors. Goal is model accuracy>80% Prep Your Measurement for Life After Cookies, Ben Vigneron
Google Nonbrand, as opposed to Google Brand in the backend. Interestingly, Podcasts and YouTube were not getting any credit in the backend. Prep Your Measurement for Life After Cookies, Ben Vigneron
attributed similar influence across most channels Bad news: Meridian attributed a lot more organic influence to channel 0. This indicates that we probably need further testing to validate our findings. Prep Your Measurement for Life After Cookies, Ben Vigneron
increased from 13.2M (Before) up to 14.2M (After), that is a by +7.73% increase. Before After Prep Your Measurement for Life After Cookies, Ben Vigneron
the contribution of every single initiative (!!!) • Does not rely on cookies • Only requires channel spend, and aggregated revenue from back-end data sources • Accounts for seasonality, and latency Cons • Requires 2 years of data • Requires some fine-tuning • Requires some R or Python knowledge • Requires dense-enough data, otherwise soft metrics should be used Search Social Display YouTube Podcasts Prep Your Measurement for Life After Cookies, Ben Vigneron
only measuring moments where your ad caused a customer to convert. That is the difference in performance between users who saw your ads and users who did not. Prep Your Measurement for Life After Cookies, Ben Vigneron
states ABM lift: Test vs. Control accounts All accounts Qualified accounts Test accounts Control accounts Prep Your Measurement for Life After Cookies, Ben Vigneron
how the response metric would have evolved if the intervention had never occurred - more specifically if your ad had not been seen. Source: https://google.github.io/CausalImpact/CausalImpact.html Prep Your Measurement for Life After Cookies, Ben Vigneron Control Test
Does not rely on cookies - just like MMM • Does not require years of data, typically only 90 days • Accounts for seasonality, and latency Cons • Estimates the contribution of a single initiative • Requires some R or Python knowledge • Requires dense-enough data, otherwise soft metrics should be used Prep Your Measurement for Life After Cookies, Ben Vigneron
that can be observed earlier or more easily. For example, more Engaged Sessions are most likely correlated with more Leads, and more MQLs are most likely correlated with more Opportunities. Prep Your Measurement for Life After Cookies, Ben Vigneron HOW MANY OF YOU FIND IT DIFFICULT TO PREDICT FUTURE HIGH-LEVEL BUSINESS PERFORMANCE ? Typical B2B Customer Journey
achieve high-level business goals which are often not observable yet. Therefore you need to identify a KPI that is: • Dense enough (think algorithmic bidding) • Recent enough (within 90 days post-click or so) • Accurate enough (needs to correlate strongly with the actual outcome of interest) Prep Your Measurement for Life After Cookies, Ben Vigneron Balancing Density, Recency, and Accuracy
Cookie-based attribution is no longer enough. Piping backend data is crucial for finding high-quality customers Incrementality testing and MMM provide the future of measurement Proxy metrics help guide us Key points
• 10+ years at the intersection of AI and advertising • Founded Adobe’s Product Analytics Group in the Adobe Advertising Cloud • Blends platform knowledge with advanced analytics techniques to get more out of client budgets • Always up for a good analytics chat: [email protected] Feel free to reach out! Thank you