Top Down DevOps

Turning a grassroots movement into a devops organization

Reference Slide Links:
Nicole Forsgren - Making the case for Awesome: https://goo.gl/tREYkl
Jeff Smith - DevOps: what’s buried in the fine print? https://goo.gl/JGaOth
Mat Sakaguchi - Effective teams at Google: https://goo.gl/WskVSP
Liz Keogh - Leadership at every level: https://goo.gl/YjVoHD
Charity Majors - Technical decision making: https://goo.gl/HB4IrA
Alice Goldfuss - Rockstars, Builders, and Janitors (you’re doing it wrong)[video]:
https://goo.gl/pswIuh
Jennifer Davis & Katherine Daniels - Effective Devops: https://goo.gl/XHPrAA
Henrik Kniberg: Agile product ownership: https://goo.gl/kMk2Mt

Transcript

1. @BenZvan SO YOU’VE HEARD OF DEVOPS
2. @BenZvan Unit Tes ting Rework Quality Assurance Bugfix Infras tructure C onfigure Pr oduction Monitoring Deployment Development Operations PREVIOUSLY… DevOps as A Grassroots Movement
3. @BenZvan THE DEVOPS OVERSIGHT SUBCOMMITTEE OF THE ARCHITECTURE REVIEW BOARD
4. @BenZvan GRASSROOTS can only get you so far Ben Zvan
5. @BenZvan WHAT’S YOUR ASK? (I hate that term) Ben Zvan
6. @BenZvan WARNING…UNTESTED Ben Zvan
7. @BenZvan 2016 State of DevOps - Puppet - Nicole Forsgren HIGH-PERFORMING ORGANIZATIONS…
8. @BenZvan Slide from Heather Mickman
9. @BenZvan YOU SAY YOU WANT DEVOPS What do you really want? ???
10. @BenZvan WHEN YOU WANT DEVOPS • You want teams that foster a culture of inclusion, safety, and innovation • You want practices that design and build for long-term success and stability • You want an org structure that makes sense for the outcomes you want
11. @BenZvan DEVOPS CULTURE Foster a culture of diversity, safety, and innovation #WOCinTech Chat
12. @BenZvan Slide from Matt Sakaguchi
13. @BenZvan HUMAN COST alerting matters Lucasfilm
14. @BenZvan Actual photo of an actual whiteboard
15. @BenZvan FREEDOM TO FAIL is freedom to innovate Ben Zvan
16. @BenZvan DIVERSITY AND INCLUSION Ben Zvan
17. @BenZvan BECHDEL-WALLACE TEAMS two women talking about work without talking about a man http://dykestowatchoutfor.com/
18. @BenZvan TELL HR you want a diverse candidate pool (get it?) Google Maps
19. @BenZvan RECRUIT RIGHT
20. @BenZvan CALL IT OUT having a diverse team is one thing, keeping it is another Ben Zvan
21. @BenZvan CELEBRATE DIFFERENCES Ben Zvan
22. @BenZvan CELEBRATE ACCOMPLISHMENTS “If you’re doing IT right, nobody knows you exist” Street Art in NYC
23. @BenZvan The Safety Check (numbers) 1. I am going to nod and stay quiet. 2. I might talk about some things I want to fix. 3. I will share my opinions, but I’ll stay away from some controversial stuff. 4. I will talk frankly but sensitively. 5. I feel safe to say anything in front of this group. Slide from Liz Keogh @lunivore
24. @BenZvan BEHAVIOR-DRIVEN MANAGEMENT GIVEN: The boss gives the team directions WHEN: Someone disagrees THEN: A productive discussion occurs Concept from Liz Keogh @lunivore
25. @BenZvan Unit Tes ting Rework Quality Assurance Bugfix Infras tructure C onfigure Pr oduction Monitoring Deployment Development Operations DEVOPS PRACTICE Practices that design and build for long-term success and stability
26. @BenZvan Have SOME process for gating major new components into production. • Tech leaders: this is YOUR JOB. • What is the relative gain? • Everyone should know the process. • The process should add some degree of friction • Don’t micromanage outside the critical path Slide from Charity Majors @mipsytipsy
27. @BenZvan GIVE PEOPLE OUTCOMES AND CHALLENGES not tasks and solutions
28. @BenZvan PRIORITIZE GOOD PRACTICE
29. @BenZvan TDD/BDD/CI/CD continuous testing ➡ continuous delivery Arthur Caranta on Flickr cc-by-sa
30. @BenZvan KAIZEN continuous improvement
31. @BenZvan CIO Dev DBA Sys Net App Y App X App Z Ops DEVOPS ORGANIZATION an organization that makes sense for the outcomes you want
32. @BenZvan Julian Birkinshaw’s Organizing Models Bureaucracy Position By Rules Hierarchy Extrinsic Rewards Meritocracy Knowledge Mutual Adjustment Logical Argument Personal Mastery Adhocracy Action Opportunity Experiment- ation Achievement @lunivore Slide from Liz Keogh @lunivore “leadership at every level”
33. @BenZvan BEWARE THE ANTIPATERN
34. @BenZvan CONTINUED READING • Nicole Forsgren - Making the case for Awesome: https://goo.gl/tREYkl • Jeff Smith - DevOps: what’s buried in the fine print? https://goo.gl/JGaOth • Mat Sakaguchi - Effective teams at Google: https://goo.gl/WskVSP • Liz Keogh - Leadership at every level: https://goo.gl/YjVoHD • Charity Majors - Technical decision making: https://goo.gl/HB4IrA • Alice Goldfuss - Rockstars, Builders, and Janitors (you’re doing it wrong)[video]:
 https://goo.gl/pswIuh • Jennifer Davis & Katherine Daniels - Effective Devops: https://goo.gl/XHPrAA • Henrik Kniberg: Agile product ownership: https://goo.gl/kMk2Mt
35. @BenZvan ?
36. @BenZvan ?