Upgrade to Pro — share decks privately, control downloads, hide ads and more …
Sign up for free

The Scientific Method of Troubleshooting

Sponsored · SiteGround - Reliable hosting with speed, security, and support you can count on. →
Avatar for Blithe Rocher Blithe Rocher
August 11, 2015
Programming
260
1

The Scientific Method of Troubleshooting

This version of the talk was presented at New Relic on August 10, 2015.

Avatar for Blithe Rocher

Blithe Rocher

August 11, 2015

More Decks by Blithe Rocher

See All by Blithe Rocher
Microservices War Stories
Avatar for Blithe Rocher blithe
1
220
The Scientific Method of Troubleshooting
Avatar for Blithe Rocher blithe
2
720
The Scientific Method of Troubleshooting
Avatar for Blithe Rocher blithe
0
160

Other Decks in Programming

See All in Programming
AmebaブログはKMPから卒業します
Avatar for 伊藤光次郎 kmars0605
0
190
Unity6 URPによる海底をテーマにしたVJシステムの解説 | Unity Shader 完全に理解した 勉強会
Avatar for がむ gam0022
0
370
機械に任せるテスト、人が見るテスト ⽣成AIで引き直した、運⽤保守フェーズの線引き
Avatar for KUSATAKE Daisuke dske104
0
190
パスワード再設定メールのURLについて知っておこう
Avatar for uyuki uyuki234
0
160
最近”作らせてる” ローカルAIアプリの話
Avatar for ITO Akihiro akit37
0
470
RAG の “R” を Swift で覗いてみる 〜「意味から探す」検索の仕組み〜
Avatar for Nao-RandD nao_randd
0
160
全ての永続トークンを、生まれる前に消し去りたい！
Avatar for sylph01 sylph01
2
880
[ハンズオン]AIへの指示だけで「五目並べ」を作ってみよう
Avatar for Satoshi Kaneyasu satoshi256kbyte
1
380
APNsからLive Activityを開始する話
Avatar for Ryotaro Onoue yumnumm
0
170
Augmenting AI with the Power of Jakarta EE
Avatar for ivargrimstad ivargrimstad
0
180
contenteditable と日本語入力に向き合う
Avatar for taki colorful12
0
200
Railsのためのパスキー実践入門 〜マルチテナントSaaSでの意思決定〜
Avatar for utakaha utakaha
2
550

Featured

See All Featured
The Myth of the Modular Monolith - Day 2 Keynote - Rails World 2024
Avatar for Eileen M. Uchitelle eileencodes
28
3.7k
Marketing Yourself as an Engineer | Alaka | Gurzu
Avatar for Gurzu gurzu
0
330
We Have a Design System, Now What?
Avatar for Morgane Peng morganepeng
55
8.4k
The AI Search Optimization Roadmap by Aleyda Solis
Avatar for Aleyda Solis aleyda
2
6.3k
Learning to Love Humans: Emotional Interface Design
Avatar for Aarron Walter aarron
275
41k
Design and Strategy: How to Deal with People Who Don’t "Get" Design
Avatar for Morgane Peng morganepeng
133
20k
Neural Spatial Audio Processing for Sound Field Analysis and Control
Avatar for NII S. Koyama's Lab skoyamalab
0
570
Groundhog Day: Seeking Process in Gaming for Health
Avatar for Sebastian Deterding codingconduct
0
410
Principles of Awesome APIs and How to Build Them.
Avatar for Keavy McMinn keavy
128
18k
How to Align SEO within the Product Triangle To Get 
Buy-In & Support - #RIMC
Avatar for Aleyda Solis aleyda
2
1.8k
How to train your dragon (web standard)
Avatar for Monica Dinculescu notwaldorf
96
6.9k
Exploring the Power of Turbo Streams & Action Cable | RailsConf2023
Avatar for Kevin Liebholz kevinliebholz
37
6.6k

Transcript

  1. The Scientific Method of Troubleshooting

  2. @blithe

  3. None

  4. Scientist

  5. PhD in Physical Chemistry

  6. Physics

  7. Chemistry

  8. 6 Years!

  9. Experiments

  10. Scientific Method

  11. Developer < >

  12. StackOverflow

  13. Problem solved?

  14. Learn anything?

  15. Most Important Part

  16. Scientific Method

  17. Set of Techniques For Acquiring Knowledge

  18. Methodical

  19. Systematic

  20. “Has anyone seen string interpolation fail?”

  21. Define the Problem 2 3 4 5 6 7 1

  22. Expected behavior?

  23. Expected behavior? Actual behavior?

  24. Expected behavior? Actual behavior? Criteria for success?

  25. Do Your Research 3 4 5 6 7 Define 2

  26. Know your environment

  27. Read the literature

  28. Discussions

  29. Make it fail!

  30. Establish a Hypothesis 5 6 7 Define Research 4 3

  31. Design the Experiment 6 7 Define Research Hypothesis 5 4

  32. Divide and conquer!

  33. Limit the variables

  34. Try something weird

  35. None

  36. Hierarchy of Blame

  37. Gather Data 6 7 Define Research Hypothesis Experiment 5

  38. Current status?

  39. Read the error message!

  40. Analyze Your Results 7 Define Research Data Hypothesis Experiment 6

  41. Problem solved? Learn anything?

  42. Understand the Why

  43. Future Experiments

  44. Embrace the Success

  45. Keep a Good Lab Notebook Define Research Data Hypothesis Experiment

    Analyze 7
  46. None

  47. You won’t remember

  48. Logs aren’t enough

  49. Commit Messages

  50. Update the Docs

  51. Contribute

  52. None

  53. Share the Knowledge

  54. Questions? Thanks! @blithe