Army of Awesome

Army of Awesome

This was the closing keynote at DPM:UK in Manchester UK on 1/28/16.

DPM? What’s that mean? It means Digital Project Manager. Okay? What’s that mean? Think about it—very few people know what it is you actually do every day. Even your mum scratches her head when you explain your job.

You need a simple explanation for the awesomeness that you unleash at work every single day. We all do. We also need a set of standards by which we all operate, because there is no path to follow when it comes to DPM. That ends now. This presentation will rally the DPM community around a set of principles that elevate and strengthen us individually, and as a community of practitioners. Let’s get fired up about what we do and who we are!

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Brett Harned

January 28, 2016
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Transcript

  1. brettharned.com @brettharned ARMY OF AWESOME DPM:UK 
 January 28, 2016

  2. brettharned.com
 brett@brettharned.com
 @brettharned Digital PM Consultant & Coach digitalpmsummit.com
 @digitalPMsummit

    pathfinderdpm.com
 @pathfinderdpm everydaydpm.com
 @EveryDayDPM Hi, I’m Brett
  3. I HAVE QUESTIONS.

  4. Who came into their career straight out of university as

    a DPM (or is a student)?
  5. Who holds the title “digital project manager” (or something similar)?

    
 …for more than 5 years?
  6. Who would consider themselves an Accidental PM?

  7. YOU ARE NOT AN ACCIDENT!

  8. A VERY BRIEF HISTORY OF THIS DPM

  9. AGE: 5 CAREER GOAL: DOCTOR SKILLS: ART, PLAY, ORGANIZING TOYS

  10. AGE: 13 CAREER GOAL: DOCTOR SKILLS: ART, READING, WRITING, SCHOOL

    TO-DO LISTS, ORGANIZING CDs
  11. AGE: 21 CAREER GOAL: ??? SKILLS: ART, WRITING, SOCIALIZING, QUESTIONING

    EVERYTHING
  12. AGE: 31-CURRENT CAREER GOAL: DIGITAL PM SKILLS: WRITING, PLANNING, LEARNING,

    SOCIALIZING
  13. CURIOUS. ORGANIZED. COMFORTABLE BEING UNCOMFORTABLE. HELPFUL. COMMUNICATOR. DETAIL ORIENTED. COURAGEOUS.

  14. YOU ARE NOT AN ACCIDENT!

  15. WE’RE HERE BECAUSE WE ARE NEEDED

  16. BUT DO THEY REALIZE IT?

  17. “WHAT DO YOU DO?”

  18. NON-INDUSTRY
 PERCEPTIONS

  19. “Manages, coordinates, executes and implements the development and sometimes maintenance

    of digital projects such as websites.” 
 VANESSA BURK EXECUTIVE CHEF
  20. “So what kind of projects do you manage then?” 


    MR. MAN IMMIGRATIONS OFFICER
  21. “YOU’RE FIRED!” DONALD TRUMP BUSINESSMAN, REALITY TV “STAR” HAS PUBLICLY

    FIRED MANY PMS
  22. “You help teams organize their work.” 
 SUSAN HARNED (MY

    MOM)
  23. THEY KINDA GET IT… BUT THEY DON’T REALLY.

  24. INDUSTRY
 PERCEPTIONS

  25. “DPMs keep projects moving. They maintain a clear grasp of

    the big picture, while noticing (and addressing!) little issues before they turn into headaches. They’re experts at articulating what’s happening, who’s responsible for it, and when it needs to get done, so no one—team, clients, stakeholders—leaves a conversation unsure what they’re supposed to be doing.” 
 SARA WACHTER-BOETTCHER CONTENT STRATEGIST AUTHOR, CONTENT EVERYWHERE @sarawb
  26. “As far as I can tell project managers do nothing.

    But if they stopped doing it then I am pretty sure everything would fall apart. In some ways they are like oxygen. What they do is invisible and you take it for granted right up until the moment it isn’t there anymore.” 
 PAUL BOAG UX CONSULTANT AUTHOR, DIGITAL ADAPTATION @boagworld
  27. “Digital project managers are the stage managers of the Internet.

    They keep productions running smoothly, from the first rehearsal to the final bow. As the communications and organizational hub for all things creative and technical, they ensure that all disparate parts are working in unison, overseeing the cast and crew and pitching in when necessary. Without them, the director's vision would never become reality, and all of us would be out of work.” 
 WHITNEY HESS EMPATHY COACH
 CO-HOST, DESIGNING YOU @whitneyhess
  28. “A project manager captains the ship. Pilots the aircraft. Conducts

    the orchestra. Mans the torpedoes. Drives the bus. Alone they are nothing— but with the right process and team and resources—they are vital. They are everything.” 
 NANCY LYONS CEO, CLOCKWORK AUTHOR, INTERACTIVE PROJECT MANAGEMENT:
 PEOPLE, PROCESS, PIXELS @nylons
  29. “Project management is like sweeping up after the elephants, only

    less glamorous.” 
 JEFFREY ZELDMAN FOUNDER, HAPPY COG, 
 A LIST APART, A BOOK APART, AN EVENT APART AUTHOR, DESIGNING WITH WEB STANDARDS @zeldman
  30. THEY GET IT… BUT WE CAN DO BETTER.

  31. WHAT IS OUR PLACE WITHIN THE GREATER PM COMMUNITY?

  32. None
  33. WUT?

  34. None
  35. BUT WE DON’T GET IT. AND THAT IS OUR FAULT.

    WE’RE SOMEHOW RELATED.
  36. I WILL FIND ANSWERS

  37. None
  38. SOURCE: https://www.projectsmart.co.uk/brief-history-of-project-management.php

  39. SOURCE: https://www.projectsmart.co.uk/brief-history-of-project-management.php … DPM!!!

  40. HOW DO WE MAKE OUR MARK?

  41. WE NEED STANDARDS

  42. 5 DPM PRINCIPLES

  43. WE ARE…

  44. CHAOS JUNKIES

  45. WE THRIVE ON PROBLEMS BECAUSE WE KNOW WE CAN SOLVE

    THEM
  46. WE BREAK PROCESSES TO MAKE NEW ONES

  47. WE DON’T SIMPLY FOLLOW TEMPLATES. WE ASK QUESTIONS. WE SEEK

    ALTERNATIVE SOLUTIONS. WE MAKE OUR OWN TEMPLATES IF WE NEED THEM.
  48. CHECK THESE OUT & ADAPT THEM brettharned.com/blog

  49. WE MANAGE WITH OUR MINDS, NOT WITH TOOLS.

  50. MULTILINGUAL COMMUNICATORS

  51. WE SPEAK: MARKETING, IT, FINANCE, LEGAL, DESIGN, UX, CONTENT STRATEGY,

    CODE, AND MORE
  52. EMPATHY. EXPERTISE. CONSISTENCY. WE SPEAK WITH:

  53. ONE-ON-ONES. STATUS.CHECK-INS. WE CREATE ROUTINES: EMAIL. PHONE. BASECAMP. SLACK. MEETINGS.

  54. WE LISTEN AND TAKE CUES FROM OUR TEAM AND CLIENTS

  55. LOVEABLE HARDASSES

  56. R-E-S-P-E-C-T

  57. BUILD TRUST: 1. BE HONEST 2. BE RELIABLE 3. COMMUNICATE

    4. ADMIT FAULT
  58. WE ARE ACTIVE MEMBERS OF OUR TEAMS.

  59. I’M NOT YOUR SECRETARY.

  60. CONSUMMATE LEARNERS & TEACHERS

  61. WE LEARN ON THE JOB

  62. WE LEARN FROM ONE ANOTHER

  63. http://teamgantt.com/guide-to-project-management/continuous-pm-learning/

  64. WE TEACH SO WE CAN: 1. BUILD TRUST 2. GAIN

    PREDICTABILITY 3. TEST NEW IDEAS 4. COMMON UNDERSTANDING
  65. TEACHING= WIN-WIN

  66. PATHFINDERS

  67. BUDGET & TIMELINE STRATEGIC PATH
 & SUCCESS

  68. ACHIEVE SUCCESS WITH PRACTICAL APPLICATIONS OF DELIVERABLES, PROCESS, TOOLS &

    EXPERTISE.
  69. BE CONFIDENT. BE A LEADER. MAKE WORK FUN.

  70. WHERE WILL YOU TAKE US?

  71. DIGITAL PROJECT MANAGERS OF THE WORLD UNITE

  72. A VERY BRIEF EXERCISE

  73. WE ARE…

  74. AWESOME #weareDPM

  75. everydaydpm.com #weareDPM

  76. THANK YOU! brettharned.com @brettharned

  77. COMING SOON: pathfinderdpm.com @pathfinderdpm TRAINING A BOOK