Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Happy Clients

C51b39fa3c79ccb99dcb8a076bc98287?s=47 Brian Warren
October 21, 2011
Design
88
5.3k

Happy Clients

About making client-friendly CMS experiences. Presented at EECI2011.

C51b39fa3c79ccb99dcb8a076bc98287?s=128

Brian Warren

October 21, 2011
Tweet

More Decks by Brian Warren

See All by Brian Warren
C51b39fa3c79ccb99dcb8a076bc98287?s=48 brianwarren
17
610

Other Decks in Design

See All in Design
7eca3e06edc3c69004aaf57de51900c2?s=48 ajstarks
4
1.4k
Eb3f099a0ad1b2f8ff9180432ab10d72?s=48 mollysart
1
130
Acb24b2e81f0f7c3d6e7eda5e0a70be8?s=48 alvieave
1
130
Fac9912bffbd86093cb4c431977e2240?s=48 rickycharms
0
190
Cb42953bfedcd81daf5b1330d98712c3?s=48 448jp
2
330
633aea3a27016b588cfa67cce4df7f15?s=48 kimurakei
0
520
5390b35b57f0295fdf420ce58528d7a1?s=48 jonoda
1
520
E4d3bf2e52b00413efb34cc6e7433f3a?s=48 demarco
1
170
37228dc025342eeadeb18bf1c2976a7a?s=48 fixel_admin
0
130
3c75ad9ccb3cca4b81b9b887ba6101bb?s=48 ray110
1
780
0d9f8b9fbab6207f101388015ca963e2?s=48 doan1991
1
130
E7a26dfe337b078af506ec7f79d01557?s=48 ruthbaraz
PRO
2
250

Featured

See All Featured
651dcfe41723207fbb0aa044a4f7c07f?s=48 dotmariusz
99
5.7k
79acae287842acf29084005533a7fb3b?s=48 hursman
111
9.5k
Ef32e0b1ac5082450dc8c1fca3a26b5c?s=48 cherdarchuk
78
270k
7653c7c449918ff6542880a8c284f5e7?s=48 jponch
106
5.3k
5b6a2bd86ef643786a381a212e0ef2f1?s=48 geoffreycrofte
42
1.5k
78b475797a14c84799063c7cd073962f?s=48 holman
464
280k
168ccec72eee0530b818d44f3fedaacf?s=48 shlominoach
177
8.1k
245cee81a9c424266e5e401d844ea881?s=48 lara
596
62k
812e1705ff0f8bc1bcf18587bde687d5?s=48 62gerente
594
210k
B47b288784fda77a94aeb234ca743c24?s=48 keavy
111
15k
5f2da528927a2ec9ba4fec2069cbc958?s=48 kneath
224
15k
E837d2996f52008ace055a08fbfff992?s=48 frogandcode
129
20k

Transcript

  1. Happy Clients by Brian Warren @mrwarren

  2. Introductions

  3. Hi.

  4. None
  5. None

  6. @JENNLUKAS APPROVED

  7. Designer Friendly

  8. Developer Friendly

  9. Client Friendly?

  10. Mindfulness

  11. Features v. Process

  12. Example: Locations

  13. None
  14. None
  15. None

  16. Point is: Talk to your clients.

  17. Start your documentation now. Mindfulness:

  18. •Project done: Documentation done •Team Communication •Wards off bad decisions

  19. Ask yourself: How will I tell the next person how

    to use this? “
  20. None
  21. None
  22. None

  23. If it’s hard to explain, you might have a problem.

  24. Don’t be afraid to let your clients learn a bit

    of code. SERIOUSLY.

  25. Have I mentioned you should talk to your clients?

  26. Let’s talk about custom fields

  27. No, no, no.

  28. Get in the habit of writing good field instructions.

  29. Take the time to customize layouts.

  30. You’ve got your client’s back, right?

  31. Wrap Up • Mindfulness • Talk to your clients •

    Write Documentation • Keep it simple, keep it flexible

  32. Thanks! by Brian Warren @mrwarren