Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Happy Clients

Avatar for Brian Warren Brian Warren
October 21, 2011
Design
98
6.8k

Happy Clients

About making client-friendly CMS experiences. Presented at EECI2011.

Avatar for Brian Warren

Brian Warren

October 21, 2011
Tweet

More Decks by Brian Warren

See All by Brian Warren
Happy Cog @ AIGA Central PA
Avatar for Brian Warren brianwarren
19
880

Other Decks in Design

See All in Design
不確実性の時代にみんなで試したFigma × MCP × Cursor ハンズオン
Avatar for PERSOL CAREER Dev | techtekt techtekt
PRO
7
1.8k
デザインするために「多様性」について考える
Avatar for なつ iflection
0
180
デザイナーがはばたく未来の入り口『hatch』が描く、新しいデザイナー育成のカタチ
Avatar for Goodpatch Inc. goodpatch
3
3.1k
ユーザー体験は細部に宿る -ウィジェットQAの挑戦と気づき- / UX is in the details: Challenges and Learnings from Widget QA
Avatar for 株式会社ビットキー / Bitkey Inc. bitkey
PRO
0
140
プラットフォームに馴染むモバイルアプリデザイン / Mobile App UI Design Lunch LT
Avatar for Hiroki Nagasawa pixyzehn
0
130
文化のデザイン - Soft Impact of Design
Avatar for Atsushi Homma atsushihomma
0
140
Drawing for Animation
Avatar for Mandalyn Teo lynteo
2
180
Connpass-Xperia_Camera_App_by_HCD.pdf
Avatar for ソニー株式会社 sony
0
480
TUNAG BOOK 2024
Avatar for 株式会社スタメン stmn
PRO
0
1.4k
“ことば”が苦手なデザイナーへの処方箋 「なんとなく」から「意図」へ、 デザインを動かす言葉の力
Avatar for MIXI DESIGN mixi_design
PRO
1
180
チームで事業価値を生み出す、プロアクティブなデザイナーになるための道のり/ Designship2025_Naya
Avatar for 株式会社ルート root_recruit
0
380
これからの「Webデザイン」の話をしよう～デザイナーの私が考えるブロックテーマへの対応で変わりゆくデザインの価値～
Avatar for ミヤケアツシ ds35mm
0
540

Featured

See All Featured
Thoughts on Productivity
Avatar for Jon Yablonski jonyablonski
74
5k
How to train your dragon (web standard)
Avatar for Monica Dinculescu notwaldorf
97
6.5k
The innovator’s Mindset - 
Leading Through an Era of Exponential Change - McGill University 2025
Avatar for Jean-Marc De Jonghe jdejongh
PRO
1
89
Improving Core Web Vitals using Speculation Rules API
Avatar for Sergey Chernyshev sergeychernyshev
21
1.4k
Accessibility Awareness
Avatar for Sarah Abderemane sabderemane
0
51
From Legacy to Launchpad: Building Startup-Ready Communities
Avatar for Dug Song dugsong
0
140
Highjacked: Video Game Concept Design
Avatar for Ryan Kendrick rkendrick25
PRO
1
280
My Coaching Mixtape
Avatar for mlcsv mlcsv
0
47
GraphQLとの向き合い方2022年版
Avatar for Yosuke Kurami quramy
50
14k
Tips & Tricks on How to Get Your First Job In Tech
Avatar for Honza Javorek honzajavorek
0
430
A brief & incomplete history of 
UX Design for the World Wide Web: 1989–2019
Avatar for Jason CranfordTeague jct
1
300
Darren the Foodie - Storyboard
Avatar for Kevinho.art khoart
PRO
2
2.4k

Transcript

  1. Happy Clients by Brian Warren @mrwarren

  2. Introductions

  3. Hi.

  4. None
  5. None

  6. @JENNLUKAS APPROVED

  7. Designer Friendly

  8. Developer Friendly

  9. Client Friendly?

  10. Mindfulness

  11. Features v. Process

  12. Example: Locations

  13. None
  14. None
  15. None

  16. Point is: Talk to your clients.

  17. Start your documentation now. Mindfulness:

  18. •Project done: Documentation done •Team Communication •Wards off bad decisions

  19. Ask yourself: How will I tell the next person how

    to use this? “
  20. None
  21. None
  22. None

  23. If it’s hard to explain, you might have a problem.

  24. Don’t be afraid to let your clients learn a bit

    of code. SERIOUSLY.

  25. Have I mentioned you should talk to your clients?

  26. Let’s talk about custom fields

  27. No, no, no.

  28. Get in the habit of writing good field instructions.

  29. Take the time to customize layouts.

  30. You’ve got your client’s back, right?

  31. Wrap Up • Mindfulness • Talk to your clients •

    Write Documentation • Keep it simple, keep it flexible

  32. Thanks! by Brian Warren @mrwarren