Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Happy Clients

Sponsored · Your Podcast. Everywhere. Effortlessly. Share. Educate. Inspire. Entertain. You do you. We'll handle the rest. →
Avatar for Brian Warren Brian Warren
October 21, 2011
Design
98
6.8k

Happy Clients

About making client-friendly CMS experiences. Presented at EECI2011.

Avatar for Brian Warren

Brian Warren

October 21, 2011
Tweet

More Decks by Brian Warren

See All by Brian Warren
Happy Cog @ AIGA Central PA
Avatar for Brian Warren brianwarren
19
880

Other Decks in Design

See All in Design
図じゃなく言語で描く - Common Ground for Design AI Operations.
Avatar for Kazuki Ikeda kazukiikeda
1
650
Correspondence：共に生成していく過程
Avatar for Akira Motomura akiramotomura
0
180
AIエージェントが対話的なUIを返す！MCP−UIで変わるユーザ体験
Avatar for daitasu daitasu
1
130
“ことば”が苦手なデザイナーへの処方箋 「なんとなく」から「意図」へ、 デザインを動かす言葉の力
Avatar for MIXI DESIGN mixi_design
PRO
1
180
自分たちがターゲットになりにくい業務アプリケーションのユーザビリティを担保する取り組み / Initiatives to ensure the usability of business applications that are difficult for us to target
Avatar for Hiromi Morikawa hiromitsuuuuu
1
1.3k
2026年の勢い / Momentum for 2026
Avatar for bebe bebe
0
320
AIネイティブスタートアップにおけるプロダクト開発の新常識 / Product Development Tips in AI-Native Startups
Avatar for Jumpei Sakatsu saka2jp
2
850
【MIXI MEETUP！ー TECH & DESIGN DAYー】【工数98%削減】Xでモンストを話題にせよ！生成AIの活用で日本トレンド6位を獲得した企画の設計&デザイン術
Avatar for MIXI DESIGN mixi_design
PRO
0
190
デザイナーがAIを使い倒して爆速プロダクト開発！社内ハッカソンでの取り組み紹介
Avatar for 都村　美帆 abokadotyann
9
2.9k
チームをデザイン対象にする / Design for your team
Avatar for 株式会社カミナシ kaminashi
1
470
【Designship 2025｜10.11】デザイン組織と事業貢献、その挑戦と結果。
Avatar for payatsun payatsusan213
1
900
DESIGNEAST 2025 A-3
Avatar for Shigeru Kobayashi _kotobuki_
0
130

Featured

See All Featured
The Director’s Chair: Orchestrating AI for Truly Effective Learning
Avatar for Mike Taylor tmiket
1
96
The B2B funnel & how to create a winning content strategy
Avatar for Katarina Dahlin katarinadahlin
PRO
0
270
The Impact of AI in SEO - AI Overviews June 2024 Edition
Avatar for Aleyda Solis aleyda
5
720
Abbi's Birthday
Avatar for Violet Bock coloredviolet
1
4.7k
Optimizing for Happiness
Avatar for Tom Preston-Werner mojombo
379
71k
Navigating Team Friction
Avatar for Lara Hogan lara
192
16k
A Guide to Academic Writing Using Generative AI - A Workshop
Avatar for Kenji Saito ks91
PRO
0
190
The Psychology of Web Performance [Beyond Tellerrand 2023]
Avatar for Tammy Everts tammyeverts
49
3.3k
Odyssey Design
Avatar for Ryan Kendrick rkendrick25
PRO
1
490
Visualizing Your Data: Incorporating Mongo into Loggly Infrastructure
Avatar for mongodb mongodb
49
9.8k
So, you think you're a good person
Avatar for Per Axbom axbom
PRO
2
1.9k
Claude Code のすすめ
Avatar for schroneko schroneko
67
210k

Transcript

  1. Happy Clients by Brian Warren @mrwarren

  2. Introductions

  3. Hi.

  4. None
  5. None

  6. @JENNLUKAS APPROVED

  7. Designer Friendly

  8. Developer Friendly

  9. Client Friendly?

  10. Mindfulness

  11. Features v. Process

  12. Example: Locations

  13. None
  14. None
  15. None

  16. Point is: Talk to your clients.

  17. Start your documentation now. Mindfulness:

  18. •Project done: Documentation done •Team Communication •Wards off bad decisions

  19. Ask yourself: How will I tell the next person how

    to use this? “
  20. None
  21. None
  22. None

  23. If it’s hard to explain, you might have a problem.

  24. Don’t be afraid to let your clients learn a bit

    of code. SERIOUSLY.

  25. Have I mentioned you should talk to your clients?

  26. Let’s talk about custom fields

  27. No, no, no.

  28. Get in the habit of writing good field instructions.

  29. Take the time to customize layouts.

  30. You’ve got your client’s back, right?

  31. Wrap Up • Mindfulness • Talk to your clients •

    Write Documentation • Keep it simple, keep it flexible

  32. Thanks! by Brian Warren @mrwarren