Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Happy Clients

Avatar for Brian Warren Brian Warren
October 21, 2011
Design
98
6.8k

Happy Clients

About making client-friendly CMS experiences. Presented at EECI2011.

Avatar for Brian Warren

Brian Warren

October 21, 2011
Tweet

More Decks by Brian Warren

See All by Brian Warren
Happy Cog @ AIGA Central PA
Avatar for Brian Warren brianwarren
19
860

Other Decks in Design

See All in Design
タイミーでフィールドワークしたら、サービスデザインが始まった
Avatar for 太田賢一 kenichiota0711
1
1.6k
Design Studio Deck | インクルーシブデザインスタジオCULUUM
Avatar for インクルーシブデザインスタジオCULUMU culumu
2
720
portfolio_YumiYasuda
Avatar for yumi yasuda yum0418
0
270
線で考える画面構成
Avatar for natsuume natsuume
1
870
Echoes Boomerang
Avatar for Cloud Yu artcloudyu
PRO
0
220
Haley's adventure chase
Avatar for Ivette Molina ivettetwin
0
210
Hatena Engineer Seminar #33 チームと開発するためのモック
Avatar for takuwolog takuwolog
0
300
Social Anxiety
Avatar for Kayla Smith ksmith2024
0
230
マズロー安達の弟子2期生、成功事例集（17人中17人が3ヶ月平均140万受注）
Avatar for マズロー安達 maslow_akkun
0
5.2k
バイアスを凌ぐデザインとコード ―異動直後にどうふるまうか―
Avatar for kkaru kkaru
0
420
株式会社ログラス - 会社説明資料【デザイナー】/ Loglass Designer
Avatar for 株式会社ログラス loglass2019
1
560
誰もがAIエージェントを"操作"したがる〜AIエージェントに求められるUX〜
Avatar for Shota Ikeyatsu ikeyatsu
2
1.7k

Featured

See All Featured
Save Time (by Creating Custom Rails Generators)
Avatar for Garrett Dimon garrettdimon
PRO
31
1.2k
What's in a price? How to price your products and services
Avatar for Michael Herold michaelherold
245
12k
Building Better People: How to give real-time feedback that sticks.
Avatar for Will Jessup wjessup
367
19k
GitHub's CSS Performance
Avatar for Jon Rohan jonrohan
1031
460k
Keith and Marios Guide to Fast Websites
Avatar for Keith Pitt keithpitt
411
22k
Distributed Sagas: A Protocol for Coordinating Microservices
Avatar for Caitie McCaffrey caitiem20
331
22k
The Art of Delivering Value - GDevCon NA Keynote
Avatar for David Neal reverentgeek
14
1.5k
Navigating Team Friction
Avatar for Lara Hogan lara
186
15k
A designer walks into a library…
Avatar for Paul Jervis Heath pauljervisheath
206
24k
JavaScript: Past, Present, and Future - NDC Porto 2020
Avatar for David Neal reverentgeek
48
5.4k
Rebuilding a faster, lazier Slack
Avatar for samanthasiow samanthasiow
81
9k
Exploring the Power of Turbo Streams & Action Cable | RailsConf2023
Avatar for Kevin Liebholz kevinliebholz
32
5.9k

Transcript

  1. Happy Clients by Brian Warren @mrwarren

  2. Introductions

  3. Hi.

  4. None
  5. None

  6. @JENNLUKAS APPROVED

  7. Designer Friendly

  8. Developer Friendly

  9. Client Friendly?

  10. Mindfulness

  11. Features v. Process

  12. Example: Locations

  13. None
  14. None
  15. None

  16. Point is: Talk to your clients.

  17. Start your documentation now. Mindfulness:

  18. •Project done: Documentation done •Team Communication •Wards off bad decisions

  19. Ask yourself: How will I tell the next person how

    to use this? “
  20. None
  21. None
  22. None

  23. If it’s hard to explain, you might have a problem.

  24. Don’t be afraid to let your clients learn a bit

    of code. SERIOUSLY.

  25. Have I mentioned you should talk to your clients?

  26. Let’s talk about custom fields

  27. No, no, no.

  28. Get in the habit of writing good field instructions.

  29. Take the time to customize layouts.

  30. You’ve got your client’s back, right?

  31. Wrap Up • Mindfulness • Talk to your clients •

    Write Documentation • Keep it simple, keep it flexible

  32. Thanks! by Brian Warren @mrwarren