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How to approach content strategy for eCommerce -Callum Lockwood

How to approach content strategy for eCommerce -Callum Lockwood

Callum Lockwood

March 17, 2023
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  1. How to approach content
    strategy for eCommerce
    Callum Lockwood

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  2. Client partner at
    Re:signal & Data
    Journalist for
    SISTRIX
    2
    @calockwoody

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  3. Strategy
    noun
    A plan of action designed to achieve a long-term
    or overall aim.
    3

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  4. Strategy
    noun
    A plan of action designed to achieve a long-term
    or overall aim.
    4
    1. Founded in research
    2. Focused on the intended outcome
    a. Short-term objectives
    b. Long-term objectives
    3. Prioritised to deliver results

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  5. Begin with the
    end in mind.
    5
    20%
    increase in organic
    traffic to PLPs
    1m
    annual sessions to
    informational
    content
    10%
    increase in overall
    organic traffic

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  6. Content across the entire user journey
    6
    Informational Commercial
    Awareness Consideration Conversion
    “What type of running
    shoes do I need?”
    Page types
    ● Articles / blogs
    ● Guides
    ● Informational
    “Cushioned running shoes”
    Page types
    ● Category (PLP)
    ● Category hybrids
    “Gel Nimbus 25”
    Page types
    ● Product page
    ● Category (PLP)

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  7. Retailers are missing
    informational search
    opportunities
    7
    6.6%
    of Retailers appear
    in informational
    SERPs
    https://www.sistrix.com/visibility-leaders/

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  8. Create the framework
    for your content hub
    8

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  9. We sell Running Shoes
    Our customers are:
    ● Starting out running
    ● Competing in races
    ● Wanting to train more effectively
    ● Sometimes getting injuries
    ● Running on different terrain
    9

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  10. 10
    Running
    Advice
    Marathon training
    Injury prevention
    New to running Training programs
    Running shoe finder

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  11. 11
    Keyword
    Research &
    SERP
    Analysis
    Topic
    Creation &
    Clustering
    Content
    Briefs &
    Production
    Not all SERPs will display informational
    content hubs

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  12. 12
    Keyword
    Research &
    SERP
    Analysis
    Topic
    Creation &
    Clustering
    Content
    Briefs &
    Production
    Factor in existing content at this point, the
    briefs can be for rewriting where necessary

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  13. 13
    Keyword
    Research &
    SERP
    Analysis
    Topic
    Creation &
    Clustering
    Content
    Briefs &
    Production
    Create clear briefs either for creating new
    or optimising existing content

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  14. Leveraging category
    page opportunities.
    14

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  15. 15
    Know your content format
    What on-page elements
    can I leverage?
    🔍 full suspension mountain bike

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  16. 16
    Leveraging FAQs
    on PLPs can give
    you more SERP
    coverage
    🔍 espresso machine

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  17. 17
    Maximising
    your category
    page coverage Your product
    listing pages
    (landing
    pages)
    Potential
    customers
    searching for
    products you
    sell
    Competitors will be
    occupying this space

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  18. 18
    Crude but effective category
    gap analysis*
    1. Get your top 3, closest, competitors
    2. Crawl their PLPs and export their H1s (de-dupe)
    3. Crawl your PLPs and export your H1s
    4. Use VLOOKUP to find H1s missing on your site
    a. Bonus: filter the remaining H1s with regexmatch
    if there is a lot of irrelevants (e.g. show me all
    H1’s containing “bike”)
    5. Use this list of “missing” H1s to put together new
    categories
    *This doesn’t work for everyone (sorry!)

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  19. 19
    Optimising existing
    ● Leverage your existing
    content format
    ● Optimise existing content
    to match current search
    intent
    ● Prioritise actions in your
    content strategy roadmap
    Creating new
    ● Highlight your content gaps
    ● Leverage existing CMS
    functionality to dynamically
    create pages
    ● Create a keyword content
    map
    A basic PLP content
    strategy outline

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  20. 20
    Optimising existing
    ● Leverage your existing
    content format
    ● Optimise existing content
    to match current search
    intent
    ● Prioritise actions in your
    content strategy roadmap
    Creating new
    ● Highlight your content gaps
    ● Leverage existing CMS
    functionality to dynamically
    create pages
    ● Create a keyword content
    map
    A basic PLP content
    strategy outline

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  21. 21
    Acknowledgement:
    85% of apparel
    keywords trigger
    Popular Products
    (US)
    🔍 mens trail running shoes (US)
    Product results where we used to mainly
    see category pages (PLPs)
    https://www.seoclarity.net/research/apparel-industry-search-results-dominated-by-google

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  22. 22
    Mixed SERPs &
    navigational
    category pages
    🔍 (buy) home gym equipment

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  23. 23
    When the keyword
    group mainly returns
    blended results,
    consider navigational
    categories.

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  24. Actions for each stage of the user journey
    24
    Informational Commercial
    Awareness Consideration & conversion
    ● Create a content
    hub framework
    ● Research topics &
    SERPs
    ● Create content
    briefs
    ● Develop a quality content format (page layout)
    ● Conduct gap analysis for category pages
    ● Research content gaps on existing PLPs e.g. FAQs
    ● Create a list of “navigational” category opportunities
    ● Create content briefs to optimise existing and write
    new

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  25. 25
    Prioritising content production
    against KPIs
    Priority Month 1 Month 2 Month 3 Month 4 Month 5 Month 6
    Content optimisation task 1
    Content creation task 2
    Content optimisation task 3
    Content creation task 4
    Content optimisation task 5
    Content creation task 6

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  26. Thank you.

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