Interpersonal Communication

Role of interpersonal communication, its importance and how we can master it.

Transcript

1. Interpersonal Communication By: Aksh Vasishth Karambir Singh Nain Naman Sharma Kushang Sharma
2. What? Process that we use to communicate our ideas, thoughts and feelings to another person. Includes everyday exchange (formal or informal) by means of words, sounds, facial expression, gestures and postures.
3. Importance • Face-to-face interaction between individuals. • Can get immediate feedback. • Clarifies and emphasize many points through your expressions, gestures and voice. • Increases the communicator’s self- concept.
4. Is Communication ‘’What a speaker says’’ OR ‘’What a listener hears’’
5. Reasons of Different Perceptions Social Differences: • Occupation • Level of education • Family Upbringing Cultural Differences: • Language • Customs • Belief Systems • Historical Perspective Personal Differences: • Age • Gender • Race • Past Experiences
6. Principles of Effective Interpersonal Communication
7. That we treat each other with respect
8. That we do not interrupt one another
9. That we have the right to pass
10. That we do not volunteer others
11. That we speak but not too often or for too long
12. That we challenge the behaviour and not the person
13. That we respect confidentiality
14. That it is ok to make mistakes
15. Points to Improve Interpersonal communication
16. Be Knowledgeable, Know it The people with the best interpersonal communication skills usually have extensive knowledge of the subject, through a combination of real life experiences combined with an all-inclusive knowledge of the principles involved in interpersonal communication.
17. Be Skilled It is not sufficient to simply know the principles of interpersonal communication. You will have to be practice it in real life too before you can internalise it.
18. Be Motivated You will need to be and remain motivated in order to develop your new interpersonal skills.
19. Be Flexible Each situation is unique with many different variables to consider. Thus it is important to be flexible in the application of the principles of interpersonal communication.
20. Be Other-Oriented Focusing on others means to consider the needs and interests of the other person above our own, and will help you become a better interpersonal communicator.
21. Technology's Effect on Interpersonal Communication • With the invent of internet, the world has effectively become an interconnected global village. • Email and instant messaging has established itself as a fast, free and convenient method to send messages, replacing traditional mail in the process.
22. But... • Convenience of emails and video conferences, just cannot entirely replace the feeling and warmth of a person's handshake or presence. ◦ • This has reduced the communication between parents and their children due to the lack of quality time spend together.
23. Thank You